Average Customer Reviews
(based on 51 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This product does not have quality features.
I am so mad I bought this printer. It does not have adequate envelope print sizes; it doesn't allow you to decide how much you can enlarge or decrease a copy (printer only...Read complete review
I am so mad I bought this printer. It does not have adequate envelope print sizes; it doesn't allow you to decide how much you can enlarge or decrease a copy (printer only has a few settings); it is not a printer that anyone who does a lot of cards or office mailings would be very happy with. The cartridges are less expensive, which is good; the print is fine, I had no problems with that. I blame myself for not checking that this printer could do all the things that my software allows me to do. I am a crafter who needs to print multiple sizes of envelopes, who needs to increase and decrease print media, and who does a lot of mailings. This printer is NOT adequate for that. My old HP printer was a much better fit but could only print in black. I wanted a good color printer but am going to sell this one as it isn't cutting it for me. In that I'm very disappointed as I thought all printers (all of my inkjet ones did) printed the basic kinds of envelopes and allowed other sizes through custom settings. I also thought all printers (again all of my other inkject ones did) allowed copies to be enlarged and decreased through buttons on the machine. Samsung needs to get into the US mindset of what people need in printers, and I need to do a better job of researching my next wireless color printer.
Most Liked Negative Review
This Printer is average to good for a laser printer. First time setup was great for Mac wireless setup. However if you need to change your wireless router it can be a nightmare....Read complete review
This Printer is average to good for a laser printer. First time setup was great for Mac wireless setup. However if you need to change your wireless router it can be a nightmare. I had to find the setup disk to reinstall software serval time to get the printer to work wireless (to much trouble and time). It finally went. Push button interface on print would not let me setup network manually because it would not let me select my wireless network.. If you are pretty smart about computers this will be a great printer for you; if not go with another brand that has a simple interface and will allow you to connect wirelessly without having to install the setup disk serval times. The printer is not for your mother or father or someone who is technology challenge.
Reviewed by 51 customers
Displaying reviews 1-10
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Worst Printer I Have Had
from Texas, USA
1. Toner very expensive, DO NOT last long. 2. Have had less than a year, already had to replace imaging unit, toner bottle and now its telling me the transfer belt and fuser needs to be replaced. 3. Does not print card stock. First and LAST Samsung printer I will buy.
Bottom Line No, I would not recommend this to a friend
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Though the printer/scanner/fax worked great, the imaging unit needed to be replaced in less than one year so I ended up having to get a different product because they couldn't fix it under warranty.
Great features, flawed wifi connectivity, and duration of life
from Marin County, CA, USA
Was great when working, but too often had to reset the Printer to wifi, and would lose it, then go back to hardwire, then not work, and switch back. Nice modest size. good print. don't like that print cartridges are very pricey.
from Willowick, OH, USA
Have had to install and uninstall numerous times, bought for printing business cards and it just eats the paper. So Sad
Printer drops wifi connection
from Colorado, USA
I bought this after my daughter referred me. She bought this printer and loves it. However Ive had problems with it dis connecting from the wi fi all the time. If you don't use it everyday, it dis connects. Have problems with it connecting. Even tried different routers and still same problem. cartridges are very expensive and it seems to go thru them quickly. Not real happy with this model Does however do good job printing.
WORST PRINTER EVER
Printer is horrible, can't print a single piece of paper without a smudge or smear on it, constant paper jams, hardest thing in the world to make wireless and then when you do and it's been connected for 6 months changes its mind and says wireless network error. Colour toners smudge into each other as the rollers are rubbish, imaging unit fell off after 3 months. Would not recommend to anyone
Great features, size to fit at any areas, name is what we were looking for, we same nice number of Samsung products, we will continue to purchase more
Simply, very happy with this product, we had other products in place, this is our best, we have more products that we use on a daily basis, Thanks , Samsung Jon
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
toner is very expensive
This printer has a few good qualities, i like how the paper is kind of hidden after printing not sticking out like others. However I have spent hours on the phone getting my printer to accept faxes and then again getting it to scan. Then the kicker is the toner is very expensive and it does not last long. You cannot print in black only, if one of the colors is low, so you have to stop and go to the store and buy new toner.....they say they are going green and not including a manual in the box, oh but i have to print one up?? How green is that using my paper and my toner. Would not buy again
Do NOT BUY
The scanner works for a month then just stops for no reason. I have had this printer for a year and the scanner has stop working 10 times for a month at a time sometimes. No help when you call because they are reading off a help book which you can do yourself with the same answers. Not worth the money and frustration.....Do NOT BUY this printer!!!!!!
from Spring City, TN 37381, USA
love this all in one. great picture quality. easy to use
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