Average Customer Reviews
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(based on 44 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
No manual paper feed
I needed a new printer and I was excited to get this one set up. I love it with one huge exception. There is no place to manually feed in a different size...Read complete review
I needed a new printer and I was excited to get this one set up. I love it with one huge exception. There is no place to manually feed in a different size paper. I do a lot of printing using both letter and legal size paper. To change from letter to legal you must remove the paper tray, remove the paper, adjust the tray, add new paper, replace the tray, print the 4 pages of legal then remove the tray, remove the paper, adjust the tray, add the letter size paper and replace the tray. This is a big pain when you only have 4 or 5 sheets of legal to print. You have to go through the same process if you want to copy a legal size document.
Most Liked Negative Review
This Printer is average to good for a laser printer. First time setup was great for Mac wireless setup. However if you need to change your wireless router it can be a nightmare....Read complete review
This Printer is average to good for a laser printer. First time setup was great for Mac wireless setup. However if you need to change your wireless router it can be a nightmare. I had to find the setup disk to reinstall software serval time to get the printer to work wireless (to much trouble and time). It finally went. Push button interface on print would not let me setup network manually because it would not let me select my wireless network.. If you are pretty smart about computers this will be a great printer for you; if not go with another brand that has a simple interface and will allow you to connect wirelessly without having to install the setup disk serval times. The printer is not for your mother or father or someone who is technology challenge.
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Reviewed by 44 customers
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Do NOT BUY
The scanner works for a month then just stops for no reason. I have had this printer for a year and the scanner has stop working 10 times for a month at a time sometimes. No help when you call because they are reading off a help book which you can do yourself with the same answers. Not worth the money and frustration.....Do NOT BUY this printer!!!!!!
Bottom Line No, I would not recommend this to a friend
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from Spring City, TN 37381, USA
love this all in one. great picture quality. easy to use
Bottom Line Yes, I would recommend this to a friend
I really like this unit, but after 5 months , ive never gotten the wireless option to work. I have other wireless items on my network, they work fine.
Hard to install software
from San Antonio Texas
had to call tech supp for each of my comp.not USA. I've never had a prob with installation with any of my past printers. Even tech support had a hard time after they took over each of the 3 computers I tried to setup. Took about 2 hrs
Great printer for home of office
I love my new Samsung printer. I really love the fact that the wireless hookup makes it that much more great! I also own an Samsung black and white printer and i'm seriously thinking about moving my color printer in my bedroom and hook up my old printer.I love it!
Lost wireless - re-connect a pain.
I have lost wireless connection twice - so far. Re-connecting was not easy. Have not used FAX yet. All other features are fine.
from San Francisco, CA, USA
Can't find anything yet this printer cant do for me. Made well, good options.
CANNOT CONNECT WIRELESSLY TO COMPUTERS
Computer CONSTANTLY drops connection to wireless network and laptops. Re-installed software numerous times. CANNOT DOWNLOAD UPDATED SOFTWARE FOR MAC FROM INTERNET - GET MESSAGE "FILE IS CORRUPTED". POOR SUPPORT FROM SAMSUNG. WOULD APPRECIATE SOMEONE CONTACTING ME TO OFFER ASSISTANCE.
Excellent entry level laser printer
from Missouri, USA
Excellent value, good performance in an entry level color laser printer. Easy to set up, control buttons easily accessible. Multi function is a good addition to a home office, allowing you to scan, print, fax documents and images.
(1 of 1 customers found this review helpful)
from Fort Walton Beach, FL, USA
I bought this based on the Samsung name, we own phones and tablet, sound bar and decided to get a laser printer. It is a fantastic printer and for our first laser printer it works great and handles the load we need. Although the cartridges are a little pricey and you can only get them from office depot or online through Samsung is a bit inconvenient. Also I need to print something on Card Stock and Photo paper and it didn't work, it kept jamming , and smearing the ink all over . I am not sure how to fix this problem on this printer for that reason I wish I could have been told that information before purchase I would not have purchased it knowing that I cant print on card stock and photo paper.
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