Average Customer Reviews
Energy Star Rated - No
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(based on 987 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Stunning style, great storage options,right price
I am absolutely delighted to have this fridge in my new kitchen. It serves my every purpose. I can store vegetables and fruits in one seperate drawer so don;t have to open the...Read complete review
I am absolutely delighted to have this fridge in my new kitchen. It serves my every purpose. I can store vegetables and fruits in one seperate drawer so don;t have to open the entire frige to access it.The freezer space is huge. It has lovely compartments to sort and keep items hardly used , more frequently used etc. The in door pizza storage is also great.Delivery was a breeze. The personnel were professional , courteous and very mindful of our new home and the new fridge and installation was very quick. Thanks Whirlpool.
Most Liked Negative Review
Would Not Buy
I purchased this fridge about two months ago. First problem from the time it was installed, the doors on top we're very uneven. It took two trips to get it adjusted. A million...Read complete review
I purchased this fridge about two months ago. First problem from the time it was installed, the doors on top we're very uneven. It took two trips to get it adjusted. A million finger smudges later, spacers were installed. Still not 100% even. Then my freezer went thru the defrost cycle. I called out a warranty repair, The repair guy told me the issue is one of 4 issues this model has and nothing he can do. It will happen. So I spent a lot of $$ on this! Two weeks later, ice forms again. This time it's not unthawing. It's a loud fridge, makes noises all day. I wouldn't buy this fridge! My frozen food boxes are super soft. Very disapoionted. Freezer drawers are hard to open since the ice freezes them shut.
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Reviewed by 987 customers
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Love love love my new refrigerator!
from Knoxville, Iowa
Comments about Whirlpool Stainless Bottom Freezer Refrigerator:
Easy to stay organized! Easy to clean! Looks amazing in my kitchen! I am constantly bragging on it and showing it off. Silly but I just love it.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
So much room
from Boston MA
Love my new fridge.....great lay out....great lighting. Ice maker works great even with my low water flow. Love the big drawer. My husband even has enough room for his large collection of hot sauces!
It Simply Works
By The Wrenching Man
from Colorado Springs, CO
I bought this to replace a Samsung (worst fridge ever) that never worked from day one. This one is excellent. The water doesn't leak and it does not make a lot of noise. It keeps the vegetables fresh much longer than other fridges. The ice maker is great.
Do not buy
from West Virginia
Do not buy has cosmetic issue as drawers don't fit. When I call customer service the sent a washer kit and it make everything inside uneven and with big gaps. Customer service says defect doesn't affect operation of fridge so there is nothing they can do as Yolanda from whirlpool told me today.
Bottom Line No, I would not recommend this to a friend
Bought two months ago. I love my fridge, it's a nice size and I like the fridge on the top and bottom freezer. I was tired of crawling on the floor to check what was in the bottom of the fridge. I really like the freezer with the different compartments and the two drawers.
No cooling since day one!
By Never seen such poor customer service
from Dallas, TX
I bought the entire kitchen suite reveal months ago. Everything works great except for refrigerator! I've had 5 or 6 techs out to try to repair a new refrigerator! Customer service is terrible. Why are you trying to fix a new refrigerator instead on replacing it!!? After today's tech left, it still doesn't work. Whirlpool says it had to try to fix it before it can replace! What about customer inconvenience?
LOVE the Cold Drawer
from Bakersfield, CA
I bought this almost 2 weeks ago and LOVE the cold drawer. I also really like the organization in my freezer due to the pull out drawers and the large bin. Now, I can actually see what I have. The only thing that can be improved upon would be the addition of 2 more produce preservers to equal 3 for the 3 fruit/vegetable bin drawers.
Not so sure
from st. charles, MO
While I love, love, the layout and feasibility of this appliance, ours went out after having it one year. Wires had corroded and it could not be fixed. After weeks of communication back and forth, we did receive a brand new refrigerator. Hoping it's a gem this time as I do love it!
Overall a great fridge
from Dublin, Ohio
Bought this to replace a white fridge prior to selling house. The ONLY complaint I have is that the ice maker spews ice everywhere. When I called Whirlpool I was told to use a "wide mouth vessel". For the price and features, I expected a bit nicer ice dispensing. Otherwise, the extra door is nice. The look and versatility of the storage is great. And I love that the ice maker is removable. So I just store a container of ice in the freezer with a scoop. I haven't experimented with the water measure device.We got this on sale because of dents in the side. Otherwise it is a pricey model.
Problems after only 1 week
By Dissapointed Customer
from Batavia, OH
We have had the refrigerator for only 1 week and 2 problems already. 1 the ice maker leaks. And the panel for the 2 doors does not engage. We contacted Whirlpool and they are sendong someone out to fix the door panel. Whirlpool says the fact that the ice leaks is normal and basically we need to live with it. We previously had a Whirlpool for 12 years and no leaks or problems with doors. Hopefully the Whirpool authorized service can fix both problems to our satisfaction of we will have HH Gregg replace with a different manufacturer and model.
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