Average Customer Reviews
Energy Star Rated - No
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(based on 2072 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Uses less water and detergent.
I bought this washer about a month ago. I did go to the site and read the reviews. It does make some noises but it is a new machine and machines change with the...Read complete review
I bought this washer about a month ago. I did go to the site and read the reviews. It does make some noises but it is a new machine and machines change with the times. This has sensors to tell it what to do. How much water to use, and to use special detergent. I hardly have to use any. It uses less energy to run, less water, less detergent, I am saving all around. No large agitator in the tub, it spins the clothes practically dry. Less drying time in my dryer. I did not pick up the extened warranty. After a week I went back and bought the warranty, Since it has sensors I wanted to be safe on the warranty. You have up to 30 days from purchase to pick up the waranty.
Most Liked Negative Review
This product is a true disappointment. Sorry I purchased it.
After our reliable Maytag broke, we felt confident that Whirlpool would be the right choice for our new washing machine. We were impressed with the "no agitator" feature - it...Read complete review
After our reliable Maytag broke, we felt confident that Whirlpool would be the right choice for our new washing machine. We were impressed with the "no agitator" feature - it seemed we were keeping up with progress. Many of my washed items do not go in a dryer and are hung up to dry. This is impossible now. All clothes are heavily entwined and extremely wrinkled. Having done laundry for 50 years (I am 75), I have no need for instructions as how to do wash. However, I followed all guidelines that could supposedly eliminate the heavy wrinkling result. Pack clothes loosely, use warm water, use gentle setting, put a towel in with the clothes, etc. To no avail! I actually have to entwine clothing from twisted pajama pants. So sorry I bought this product. Wish I had my machine with agitator back. I now dread doing laundry. As far as energy savings - what energy savings (since I now have to iron most of my clothes)?
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Reviewed by 2072 customers
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from Red lion. Pa
Comments about Whirlpool White Top Load Washer:
I really like my washer. It is so easy to operate. The only thing that would make it better is if I could just put the wash in it and not have to worry about covering up the middle.
Bottom Line Yes, I would recommend this to a friend
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from Antioch, TN
Got repaired before it was a year old of use. Noisy like a diesel engine in a laundry room. Will not recommend
Bottom Line No, I would not recommend this to a friend
Broken part after only 14 mos
from Burlington, Vt
We bought this machine in Oct of 2014. We wanted the energy efficiency features of new machines. It definitely has taken getting used to, particularly how low the water is during the wash cycle, and feeling confident the clothes are getting clean. We've had some problems with darker color articles coming out with spots that appear to be a result of the water not thoroughly saturating the clothes. We've remedied this by using the deep water wash cycle. But the worst part of this purchase was when the plastic pulley cover broke in the machine creating a horrible grinding noise, resulting in a house visit from a repair person at a cost of $133. It seemed unusual that a Whirlpool product would have a broken part within 14 mos of purchase, so we contacted the company. Because it occurred beyond one year of the purchase date they refused to cover the cost. So we effectively just paid 25% more for this machine. I would not recommend it. And honestly, my faith in Whirlpool has dropped considerably.
Do not buy
from Anchorage, Alaska
We have had this model for about a year now and for about a year now I have had to re-balance my towel and sheet loads. The shallow agitator allows the items to drift over to the other side of the tub. When it goes into spin cycle I hear loud banging sounds. I have go back in and pull all of the items out...re-position them and then finish the cycle. It is no fun babysitting a washer.
Washer starts and starts
By John P
from South Bend in
I bought the washer in February, 2014. I am now dealing with an electronics problem that will cost me half of what I paid for the washer to get it repaired. The washer finishes a cycle, and then often just starts over again and continues until one stops the process. I am not happy with this machine.
from Mickleton, NJ
I do a lot of laundry and really like this washing machine. There are all kinds of setting for different types of loads. The only downfall is it's loud. I knew this before I bought it but since my laundry room has a door, it wasn't something that concerned me.
Much noise with white streaks on clothes
from Milford Pa
I have never been so sorry to have purchased an appliance as I am with this machine. Besides the unbelievable noise, dark clothes come out streaked with white. I've tried all suggestions from cleaning the machine with Affresh regularly, to using less detergent or more detergent or warmer water, without success.
from Davison, MI
This was the first washer I've purchased without an agitator. After reading reviews on how loud it was, I was sceptical. It is not that loud compared to other washers. And it's dum is big enough for our comforters.
It's quiet and cost-efficient!
It took me a while to get used to how quiet this machine is. Honestly, at first I thought it wasn't working right! But once I realized it ran a little different as a water-efficient unit, I was just happy it ran so well.
Owned this product for approx. one month and I'm very happy with it. It's quiet and spins the water out of the clothing so well it cuts down on the dryer time!
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