Average Customer Reviews
(based on 91 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Second unit in two years due to FAILURE.
This is the second unit we've had of this kind in the last two years. The last unit broke in Jan. 2016 after two years and could not be repaired after FOUR ATTEMPTS....Read complete review
This is the second unit we've had of this kind in the last two years. The last unit broke in Jan. 2016 after two years and could not be repaired after FOUR ATTEMPTS. The repair tech spoke to the factory rep. and nothing worked. Replaced (3) circuit boards (2) control panels and (1) fan assy. Fortunately, ABT replaced the unit free of charge. Otherwise, this would have been the LAST Kitchenaid/Whirlpool appliance I would purchase.
Most Liked Negative Review
DO NOT PURCHASE!
Doesn't even get one star but you have to pick at least one. I have two of these dishwashers, first one burned out less then one year after installation. KitchenAid couldn't locate a...Read complete review
Doesn't even get one star but you have to pick at least one. I have two of these dishwashers, first one burned out less then one year after installation. KitchenAid couldn't locate a new circuit board and therefore had to replace the entire unit. 6 months later, the second one has burned out. I am now on the phone with support and because the dishwasher, "is so far outside of warranty" that I now have to pay, $90.00 for a service company to come and tell me that the control board has burned up, and I suspect that I will be told that a new board cannot be located and I will have to replace the unit, which I suspect I will be told I will have to pay for, you know, because of the awesome warranty on this quality product. If you are looking for a dishwasher that only runs for 12-18 months before replacement, this unit is perfect for you. If you are looking for a dishwasher that will give you years of uninterrupted service I suggest you run far away from KitchenAid. I also had the pleasure of speaking with Alysa in their support department, who could not have been more rude, condescending and completely unwilling to listen to my issue or provide any level of help in any way. It's really that level of customer service and product quality that sets KitchenAid apart from the others for me :)
Reviewed by 91 customers
Displaying reviews 1-10
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from Occoquan, VA
Comments about KitchenAid Stainless Steel Built-In Dishwasher:
So quiet I can hardly hear it running. Excellent cleaning.
Bottom Line Yes, I would recommend this to a friend
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from Lincolnshire, IL
This is the QUIETEST dishwasher! I wouldn't know it was on except for the awesome digital panel on the front letting me know what stage the wash is in. Fantastic!
Service and delivery comments:
So quiet I don't know it is on!
from Columbus, Ga
I have had this dishwasher for a month and it amazes me as to how quiet it is. I have to really listen to know it is running. I have only tried the normal cycle to date so I have not yet had to test its full capacity. The dishwasher has all of the cycles I need.
Kitchen Aid diswasher
from Denver, CO
The dishwasher is fine, but there was a promotion for a $100 installation rebate. We filled out the form completely, inside the promotion time frame, and it was denied. We have appealed already, only to be ignored. The experience left a bad taste in my mouth with Kitchen Aid
Bottom Line No, I would not recommend this to a friend
My glasses sparkle when they come out of the dishwasher. I also love how quiet it is.
This replaced a 1 year old Kitchen Aid (KUDE70FXSS)
from St. Louis
SO after 3 major repairs to replace everything (literally) except the shell of the model that preceded this, Kitchen Aid finally agreed to replace that lemon with this about 14 months after I bought the other one. Unfortunately the other one had a slow leak that caused moderate damage to my brand new hardwood floors, cabinets, drywall, and basement ceiling. In addition, while they replaced the unit with this model that seems far better, I had to pay for installation of this unit. I can say with certainty that this model is far better than the previous one, but you really must do four things to get decent results: 1. rinse dishes in sink before loading; 2. use rinse aid; 3. run your tap water on hot for a minute before starting so that it pulls very hot water into the machine at the start of the cycle; 4. use Pro Scrub and Pro Dry. I like the company a lot but am not at all convinced that their manufacturing, even after returning to the US, is what it used to be. I have every reason to believe it is far better than Samsung or LG but not the KitchenAid your parents bought.
from Skokie, IL
So far, this dishwasher is an excellent purchase! It's extremely quiet and cleans our dishes very well! And, the ABT representative was very helpful with this purchase. We are very pleased!
So far, this dishwasher is everything I read and was told it would be. It's super quiet, and cleans the dishes very well. It's also stylish, and the buttons are conveniently located. Couldn't be happier with this purchase, and the representative from ABT was extremely helpful!
Top rack lowers. Silverware is separated by each.
from Centennial CO
I have had my dishwasher about 3 months and am very pleased. It washes very well even on quicker cycles. And it dries very well unlike some other higher brands. Also I heard some of the newer machines had funny smells. Mine does not. Love it. Would definetly recommend it..
By Noise hater
from Littleton colorado
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