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(based on 1946 reviews)
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Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
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Reviewed by 1946 customers
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Disappointed - works well but misrepresented.
from Saint Louis MO
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
Purchased less than one month ago. Although the refrigerator seems to work well, I feel that it was not as represented. I downloaded the Whirlpool "parts list/exploded view diagrams" document and discovered that Whirlpool has changed the design of the freezer door removing two shelves above the ice dispenser. The document clearly shows these shelves. There is plenty of room for these shelves. The current version of this refrigerator has no shelves. In fact I could find no current Whirlpool model on the web site that has these shelves. My old refrigerator (GE) has these shelves. Was this done as a cost cutting measure? It makes no sense to me. Therefore, the capacity of the freezer is diminished.The controls for the ice and water are a bit puzzling. Although they work, it would have been very easy to install a micro switch so that the light comes on when dispensing ice or water. Is it normal to have a textured finish on the sides of the refrigerator and a smooth finish on the doors?
Bottom Line No, I would not recommend this to a friend
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from Temple Texas
I really like Whirpool products. I purchase a month ago and we are very happy with it.
Bottom Line Yes, I would recommend this to a friend
from Montrose Wv
Love ice maker with both cube and crushed ice
Quiet as a mouse
from University City, MO
The ice maker is much quieter than the one on the 18-year-old fridge it replaced. And the shelves allow easy access and storage. The only drawback was that in installing the door handles, it was difficult to tighten the attaching screws all the way -- it took me three attempts before they were completely secure.
New kitchen- new fridge fit perfectly in space!
Bought this fridge to replace the 20 year old one that could not be fixed. Stove had been replaced 3 months earlier and the only fridge that fit the space was from the matching product line-PERFECT! Interior was virtually identical to the previous model, with the exception of how the shelves and drawers were mounted. kept some of the old drawers and bins from the previous one- also the egg storage bin as new one did not come with one. Slight adjustments to organization, but can now fit even more into the unit!
Not what I expected buy will work
from Salt Lake City, UT
Pros - crisper and meat doors are great size and work very well. Light when you open the frig starts dim them brightens, VERY nice. Door size/split work very well for tight spaces.Cons - I ordered stainless finish and doors are but sides are ugly putty gray. The motor runs way to often even when not opening and closing the frig and is a little loud, not clunky just loud.
Great fridg for the price
from Wilmington DE
This Whirlpool refrigerator is quite nice. It has all the features I was looking for in a frig and more. The vegetable bin is exceptional keeping the humidity just right. I've noticed already that it keeps produce much fresher, longer than my old frig. The icemaker keeps the ice bin full. The shelves in the refrigeration section are glass, which is nice, however, they don't touch the back wall, so some smaller items can fall down behind. That will take some getting used to. Overall, I would definitely recommend this refrigerator especially at a price that was under $1000.
from Cleveland, ohio
I bought this about 2 weeks ago...so far it is great. Different using a side by side but I like it.
I purchased this a month ago. It is a nice looking fridge with a lot of room inside.
from Pittsfield, MA
Had one before and was very satisfied with it.
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