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(based on 1452 reviews)
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Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
We are disappointed with the Whirlpool refrigerator we purchased; however, we are not venting about it we are trying to be factual.We purchased our refrigerator/freezer model WRS342FIAM in May...Read complete review
We are disappointed with the Whirlpool refrigerator we purchased; however, we are not venting about it we are trying to be factual.We purchased our refrigerator/freezer model WRS342FIAM in May 2013, the factory promised the seller that delivery was for June 2013, finally delivered August 2013. It is now July 2015 and it died in June 2015, 22 months after install. Cause of death: The cooling closed cycle leaks and can't be repaired. If you perform the aritmetic calculations you will find that the cost to own this machine was over six (6+) times our expected cost using the MSRP published on the Whirlpool website. We did not get a good deal.We purchased this model because we have a limited space for a refrigerator, and it was the only model available at the time that fit the space with the features we want. At this writing it is one of many models available to fit the space and on one appliance rating website Whirlpool is still listed as the most reliable model, so we are still considering the Whirlpool brand.Whirlpool has what they call a "loyalty program" wherein they offer, people like us who have suffered a loss due to their product, a price break if we purchase a replacement unit from them. That includes all of the brands Whirlpool now manufactures. If we take the Whirlpool offer on this model from their "loyalty program" with the five year extended warranty it will be less than fifty dollars less than if we buy it from one of the big box retailers and the big box five year extended warranty program covers more issues. First, the machine has not lived up to our expectations (fact). Our previous experience with refrigerators has given us expectations of at least a decade of service and up to twenty-eight years from a new machine. 22 months does not come near meeting that expectation.Second, the Whirlpool loyalty program is nearly worthless (opinion).Third: if we decide to purchase one of these again, we would buy the five year warranty and buy from the big box retailer because the warranty will be needed and the big box protection program is better than Whirlpool's.
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Reviewed by 1452 customers
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By Ray snowbird
from Norton Shores, MI
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
Looks nice, works well. Having non stainless steel sides does distract from the appearance but being in a cove does not create any problem.
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Very happyI live side by side
Bottom Line Yes, I would recommend this to a friend
So far so good.
from Naples Fl.
It fit in my small space.
Great value for the price I paid.
from Cordova Tennessee
I bought this appliance about a month ago and so far I am extremely pleased. I have had no problems and am pleased with the ice production and crushed ice/cube ice features. I had to have a refrigerator less than 69 in. in height to fit in my kitchen without having to trim my cabinets and this unit fit my needs. I am pleased so far with its performance and have no complaints.
Nice looking design, but difficult to organize
from Oakland, CA
We have a small refrigerator cabinet in our 1940s house, but wanted to update from the white traditional-style refrigerator that we had had forever. It wasn't filling all of the space in the cabinet, so we imagined if we bought a the largest-sized refrigerator that would fit into our dimensions we would have more interior space to work with as well. This is not the case with this model. The3 shelves are narrow. The produce bins seem to take up more room, and we didn't take into account the ice maker's size in the cubic feet. Other than that, we love having the water on the door (luckily my husband is a plumbing contractor and could run new copper and a shut off box to the back of the fridge saving about $500) and the sleek design compliments the rest of our kitchen well.
JUST A GREAT FRIG!
By OLD RAWBONE SOLDIER
from MINEOLA, TEXAS
FIRST TIME HAVE PURCHASED A MAJOR APPLIANCE IN OVER 20 YEARS. THE WHIRLPOOL IS A GREAT PRODUCT PRIMARILY BECAUSE OF THE GENUS OF SHELVE DESIGN AND PLACEMENT. LASTLY THE CONTROLS ARE PLACED WHERE ALL CAN BE READ AND USED WITH EASE. THE FOLKS AT WHIRLPOOL DID A GREAT JOB WHEN THEY DESIGNED AND BUILT THIS REFRIGERATOR.
from south bend, Indiana
Great looking and quiet. Only problem i have is that the doors are a bit off.
WORKS GREAT BUT
from florence ore.
it works great but the hinges on the top dose not have covers on them it would look better if it did
from Webster city Iowa
Love the crushed ice and the space inside.
Had a better fridge
By G from Dorion
This fridge is great if you haven't had an older model side by side to compare it to. My old Kenmore 22 cu ft fridge was 10 times better. More room in both the fridge and freezer, bigger ice cubes, you didn't see all finger prints, the freezer door opened wider. This fridge will sometime leave ice sitting on the door and when you open the door ice flies out. I personally curse this fridge every day!!!
Bottom Line No, I would not recommend this to a friend
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