Average Customer Reviews
Energy Star Rated - No
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(based on 1851 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
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Reviewed by 1851 customers
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Functional and stylish.
from Hudson, NH
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
I hate the buttons on the water/ice dispenser. It takes away from all the style and quality Whirlpool put forth into this. A digital panel or something MODERN would have been the icing on the cake for this fridge. Only reason i took a star off, otherwise, great. Does what it needs to and has plenty of space for my family of 4.
Bottom Line Yes, I would recommend this to a friend
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from Ridgefield, NJ
I really like this refrigerator love the space.
Smaller than expected, especially the freezer section.
By Miss C
from North Carolina
A nice refrigerator but it is small.
When Mama's Happy
from The Villages FL
we downsized & moved to Florida. The refrigerator in our new place was 16 yrs old. We needed a modern & not too large refrigerator. I really needed the ice maker & water in the door. This more than met my needs. It is stylish looking & fits into the small opening. I plan on getting the gas cook stove to match it.
Ice maker challenge
from Shreveport, LA
Love the refrigerator but not so much the ice maker. It only makes 6 cubes at a time and it took days for the bin to fill up.
love the interior design
my friend recommended this one and I'm glad he did
Great refrigerator for the price1
from Fitchburg, WI
We bought this side-by-side refrigerator recently to replace an old top-over-bottom fridge with an ice maker that didn't work. The set-up was quick and easy and hooking up the ice maker was a snap! The cool-down was much quicker than the instructions suggested and we were able to put our food in both the fridge and freezer compartments right away. We had ice within a couple of hours. VERY happy with my Whirlpool side-by-side and wouldn't hesitate to buy again!
from sturgeon county alberta
we bought this fridge on sale the ice machine works great, wish there was a way to make the water part cooler.
Needs another shelf. One shelf should not be 17" high.
I wish we had bought a different model.
Bottom Line No, I would not recommend this to a friend
Love this refrigerator! The layout and size =
Loving the appearance and size. Keeps everything cold! Crisper are a perfect size! Love it!!!
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