Average Customer Reviews
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(based on 31 reviews)
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Most Liked Positive Review
I bought this refrigerator two weeks ago because it fit the limited space in my kitchen. I considered alternatives from other maufacturers and settled on a Whirpool which seemd to fit the bill,...Read complete review
I bought this refrigerator two weeks ago because it fit the limited space in my kitchen. I considered alternatives from other maufacturers and settled on a Whirpool which seemd to fit the bill, however, my local retailer said that for very little extra money I would get superior features in the KitcheAid, those being exterior temperature contols, and ice maker with an open top ice bin, and an additional crisper on the door. OK, sold. He said the only caveat is this model was being dicontinued and it may be tough to get one, but we gave it a shot. Well I did get one and so far it has been a joy. The refrigerator is quiet, much much quieter than my old Maytag. It gets very cold and has a copious freezer (so big I am in the market for an additional shelf). The outside temperature controls for the fridge frees up room on the top shelf inside, the drawers are huge, and it is so deep that an average large Pizza box fits with no sweat. Even the stainless steel door is easy to amintain with Weiman Stainles Steel wipes. The only thing I miss is cantilevered shelves which would allow a bit better use of space. I'm sorry to see this has been discontinued, because frankly, it offers the most utility I have seen in a side by side of this size, but I do underatand that sales of premium small refrigerators limited, I'm just lucky I got one!
Most Liked Negative Review
Lack of quality control at the facory
Refrigerator arrived and installer said unit is now running properly only to discover a few days later that it was not cooling when the retailer's serviceman found that the compressor had not been wired at...Read complete review
Refrigerator arrived and installer said unit is now running properly only to discover a few days later that it was not cooling when the retailer's serviceman found that the compressor had not been wired at all at the factory. We lost about $ 200 of food but Kitchenaid would only reimburse us $100 after several calls and haggling with customer service. Overall very disappointing on both quality control and poor customer service. quality
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Reviewed by 31 customers
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Good but not great....
from San Francisco, CA
Comments about KitchenAid Architect Series II Stainless Steel Side-By-Side Refrigerator:
We had very limited space in our kitchen so we had limited options for refrigerators to replace our 9 year old GE that was dying a slow death. We wanted to keep with the KitchenAid brand to match our other recent purchases (36in dual-fuel range and Architect Series II dishwasher). I was very set on a side-by-side (we're not a fan of bottom freezers anymore). I don't love the icemaker/water dispenser in this model. The angles seem off for where/how the ice and water come out. The ice flies all over the floor if you don't get it right and the water reserve tray is very shallow and useless. Would like more shelves in the freezer and one more on the door for the fridge. It is quiet and looks nice and has been running just fine, but it's pretty lackluster otherwise.
Bottom Line No, I would not recommend this to a friend
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from Wilkes Barre PA
Bottom Line Yes, I would recommend this to a friend
Kitchen Aid Side by Side 22 cu ft Fridge
By Southen Yankee
from Belfast, Maine
I started with a Frigidaire 26 cu ft. At $900 the price was right at it was a good looking stainless steel box. But we had significant issues with it and after using it for 4 weeks ended up exchanging it for this Kitchen Aid. The Kitchen Aid was $600+ more expensive BUT trust me it's worth every bit of it. Ice maker much quieter when making ice. The box is significantly quieter when running. (The noise difference is night and day.) The Kitchen Aid is much better made and better quality. Features are more upscale (lighting, drawers, etc. ) but it cost more. You get what you pay for.
Love the bright lights
I got another brand and did not like it. I'm 69 and could not see very well in the other appliance plus it was too big for my condo. I had them pick it up and they researched online and ordered this one and it's perfect for my kitchen.i love the design and the bright lights..plus it looks great in my condo,the perfect size.
Images shared by Gerri
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Maximum area for smaller unit
from Sumner, WA
Ice dispenser keeps freezing up & jams (4 times since we got the unit). It's a big & messy job to free it up requiring hot water poured through the unit.
By Suki World
from Marysville, WA
Happy with the new refrigerator. It makes a few noises now and then but all in all, I'm quite happy with it.
from Lancaster County, PA, United States
When dispensing ice, unless you are leave glass under dispenser after pushing, you will have ice on the floor. Other problem is I have found that cheese gets moldy very quickly in the deli keeper.
So far, so good
from Waterford, WI, United States
We've had this fridge now close to 2months, it's been great. Really like the efficient use of space. My last fridge was 36" wide, but I feel like this has nearly the same amount of storage. Hooked up the icemaker to an RO system and it's perfect.
Fit and Finish very Nice
By gary n tish
from Kingsport, TN, United States
I have used this refrigerator for about a month now and I am well pleased with it. Its appearance/finish is great. Had a missing shelf, 1 fridge, 1 freeezer, and the deli drawer, but KitchenAid has promptly sent us the missing parts. Well pleased with their customer support.
from Long Isalnd, NY
Very Happy with the purchase of our new refrgerator. Well built.
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