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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones - QC20

Abt Model: QC20 | UPC Code: 017817607230
 Discontinued Product This item is no longer available from our website.
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Impressive Audio Performance/ Advanced Noise Reduction/ Aware Mode/ Long Lasting Comfort/ Black Finish
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Discontinued (details)
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Product Details

Bose QuietComfort 20 Acoustic Noise Cancelling Headphones - QC20

In-ear. Noise cancelling. Better sound. Consider them your go-to headphones, wherever you go. The first in-ear noise cancelling headphones from Bose give you more control over how you listen than ever before, in all kinds of environments. Block the outside world with full-on noise reduction. Or, choose Aware mode and let some of it in—all while keeping your headphones on and your music alive with lifelike Bose® sound. Wherever your day takes you, QC®20 headphones keep you connected. To the beat of your music, and the pulse of what's around you.

Key Features:

  • Impressive audio performance from exclusive Bose technologies
  • Advanced noise reduction rivaling any full-sized headphone
  • Aware mode for hearing what's around you while enjoying your music
  • Long-lasting comfort plus stability from proprietary StayHear®+ ear tips

Features:

  • Lose yourself in your music QC20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you—plus the freedom of an in-ear headphone. StayHear+ tips physically block some noise while our Acoustic Noise Cancelling technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.
  • Tune in to your environment But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you—while your music keeps playing, and you still experience some noise cancellation. Learn more about Aware mode Learn more about Aware mode » QC20 headphones bring your music to life in a way most earbuds can't
  • Engaging sound All this, plus Bose lifelike sound. Sound you wouldn't expect from in-ear headphones. Our TriPort® technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music's front and center.
  • Advanced ear tip technology And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction. StayHear+ eartips stay comfortably secure for hours
  • You're in control Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline remote/microphone houses Aware mode and call answer/end buttons. The 2-button remote (QC20 model) is designed for your Android, BlackBerry or Windows phone. The 4-button remote (QC20i model), customized for use with your iPhone or iPod, adds volume, music control and voice commands. QC20/20i headphones come with an inline control module and inline microphone/remote Control module houses electronics and noise-cancelling on/off switch
  • Rechargeable battery The environmentally friendly built-in lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance similar to that of our regular in-ear headphones. When not in use, simply store your headphones and cables in the included carrying case.

Specifications:

Dimensions

QC®20 headphones (including cable and StayHear®+ tips)

  • Length: 52 in (132 cm)
  • Weight: 1.55 oz (44 g)

StayHear®+ tips

  • Height: 1.25 in (3.2 cm)
  • Width: 1 in (2.5 cm)
  • Depth: 0.5 in (1.3 cm)

USB cable

Length: 12 in (30.5 cm)

Clothing clip

  • Height: 1 in (2.5 cm)
  • Width: 0.25 in (0.3 cm)
  • Depth: 0.5 in (1.8 cm)

Control module

  • Height: 3.5 in (8.9 cm)
  • Width: 1.25 in (3.2 cm)
  • Depth: 0.375 in (0.95 cm)

Case

  • Height: 0.5 in (1.8 cm)
  • Width: 2.75 in (7 cm)
  • Depth: 1.25 in (3.2 cm)

Additional details

  • Rechargeable lithium-ion battery
    • Charging time: 2 hours
    • Battery life: 16 hours per full charge

What's In The Box:

  • QuietComfort® 20 headphones with 3 pairs of StayHear®+ tips (S, M, L)
  • Clothing clip
  • Rechargeable lithium-ion battery (built-in)
  • USB charging cable
  • Carrying case

Approximate Weight:

  • Unit: 1 lbs
  • Shipping: 3 lbs

Warranty Information:

  • Manufacturer Warranty (authorized online retailer): One Year Parts And Labor Warranty
More reasons to buy the Bose QC20 from Abt Electronics
  • Abt.com is an authorized dealer (Learn More).
  • The Bose QC20 is Brand New.
  • The Bose QC20 Ships in a Factory Sealed Box.
  • Abt ships this product for free!
 
TypeIn-Ear
Wired Or WirelessWired
Ideal For Sports/WorkoutsNo
iPod ControlsYes
Mobile Phone ControlsYes
Sound IsolatingYes
Noise CancelingYes
MicrophoneYes
Power SwitchYes
Volume ControlYes
  

REVIEW SNAPSHOT®

by PowerReviews
Bose QuietComfort 20 Acoustic Noise Cancelling Headphones
 
4.2

(based on 300 reviews)

Ratings Distribution

  • 5 Stars

     

    (186)

  • 4 Stars

     

    (55)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (20)

  • 1 Stars

     

    (17)

Most Liked Positive Review

 

Phenomenal product with phenomenal support

I have had my QC20i earbuds since 2014 (or there about) - and I've loved them ever since. Their comfort is unmatched in any other earbud product I've tried, and there isn't another...Read complete review

I have had my QC20i earbuds since 2014 (or there about) - and I've loved them ever since. Their comfort is unmatched in any other earbud product I've tried, and there isn't another noise-cancelling earbud that even comes close. Remember - we're talking about earbuds, not over the ear headphones (which will always cancel more sound). I've worn mine nearly daily - when I sleep, when I need peace and quiet, in the chair at the dentists office (trust me, they're life savers there) - and obviously on planes. To be fair - I'm actually on my third pair of them - as I've had the first two have issues with one of the earbuds splitting about 1/2 way through the warranty period. But THAT'S what makes this such a worthwhile purchase: you see, I haven't had a single issue with product support. Bose stands behind their products in a way that I've almost never seen a company do. It's superior to even Apple Care - by miles. If you make no other high-end audio purchase - buying this (or any other Bose product) is definitely the way to go. I know that I'm not buying anything less.

VS

Most Liked Negative Review

 

Great sound and fit. Poor quality build

On the average, it needs replacement every few months, I am on 4th replacement, and now the Aware Button just broke again, this time in the span of just about 2 months....Read complete review

On the average, it needs replacement every few months, I am on 4th replacement, and now the Aware Button just broke again, this time in the span of just about 2 months. Playing around with the cable position has shown that it's likely due to bad cable join within the battery/control compartment. Bose warranty is amazing, but the inconvenience of making a trip to have it replaced, and knowing that your 300USD only last as long as a year(Warranty coverage), it's rather an expensive investment for what it is. High-pitch sound likely due to sweat/moisture build up, once dried should be fine, which indicates that this headset is not build for high humidity area like tropical Asia(where I am at) or summer time. Having a good customer support and warranty replacement is amazing, but having the product replaced/exchange every few month only show poor quality build. This product has the best sound in its class, now that Bose released version 2 of this product, I am not sure will it improve(Aware Button) but I will only hope they replace my current faulty Aware Button(again and again) with version 2.

Reviewed by 300 customers

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2.0

Great Sound and Noise Cancelling, but Poor Quality

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I purchase these headphones a couple of years ago in the hope I would be investing in a quality product. The headphones work well as far as sound and cancelling noise, but the craftsmanship has a lot to be desired. Unlike most headphones, it's usually the cable that fails first -- I haven't had that issue with these. What has happened is the glue for the speaker casing failed with both earbuds (about 2 months apart), which makes the noise cancelling useless, because there is now a high-pitched noise when I try to use it. The speakers (without noise cancelling) still work.

 
3.0

Great Sound - Poor Design

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I love my headphones! Sound quality, battery life. My issue is with the cable. After two years the cable that connects to my phone is frayed, wires exposed - about to break. For the money these did not last long. Would not buy again.

(16 of 16 customers found this review helpful)

 
5.0

Just Awesome

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I bought these headphones about 6 months ago and love them. Everyone that tries them out can't believe how well the noise cancellation works. I want the white pair next. I highly recommend these head phones. Oh btw, when I am on the plane I could be right next to the engine and not hear it.

 
4.0

I love these, but I've been through 2 pairs.....

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I absolutely love these headphones, but I've been through two pairs of them in the last year and a half. The comfort is fantastic, and the sound is really great. I love being able to tune out. The only big problem I've had with them is that the wire that goes into the batter pack on both sides comes loose after about 6 months of use. The result is a crackling and shorting out of the noise cancelling function, which is really annoying and tends to hurt my ears. Bose has a great warranty program, so that's helpful, but I wish I didn't have to go through the hassle of replacing them at all. I hope they find a way of reinforcing those wires. Then it'll be a 5 star from me!!

 
2.0

Great, at first

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I purchased my QuietComfort in-ear headphones about 18 months ago. For the first 16 months, they worked great, the sound was amazing, especially for someone who travels a good amount on airplanes. Unfortunately over the past two months, while there no is noticeable wear on the headphones, the aware button has stopped responding. This certainly wasn't the end of the world, so I decided to live with it, until about a month ago sound is now only coming out of one of the ear phones. Unfortunately the warranty is only a year, so not much I can do at this point beyond buying a new set. I may have just been unlucky, but I did put in effort to taking care of this expensive product, I would have expected a bit better reliability.

 
1.0

Nothing but problems

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I have had these since November 2016 and have had nothing but bad quality from the start. For being less than 3 months old, The sound constantly crackles or I just won't get any sound at all. This was a horrible purchase. Im glad I have a different set that I can use. Bose, what can you do to help?

(14 of 14 customers found this review helpful)

 
5.0

Get these

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

It feels like a lot to spend on head phones. Until you turn them on and the world goes away! They are indeed worth saving you lunch money for.

 
2.0

Great sound but didn't last

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I got this about 5 months ago and the sound quality is amazing but after 2 months the control module stopped working and then around a week ago sound stop coming out of the left earbud

(24 of 24 customers found this review helpful)

 
5.0

Simply Awesome!!

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

I bought these almost two and half years back, still they work perfectly as new. While buying I was not sure whether these are worth or not, once I experienced they totally changed my opinion how I listen to music. In near future I can't imagine of any other brand that can challenge Bose. Thanks for delivering such an amazing product.

 
3.0

Terrible for phone calls

By 

from Undisclosed

Comments about Bose QuietComfort 20 Acoustic Noise Cancelling Headphones:

If you are just planning to utilize these for audio, then they are fantastic. The noise canceling is great and really helps with reducing volume. I switched over to these from the QC15 over the ear noise cancelling headphones because I travel so much for work and needed something I could easily also utilize for phone calls while in transit. They are TERRIBLE when you have the noise cancelling turned on while taking a phone call. The person on the other end can hear every single little bit of background noise. But if you turn off the noise cancelling, you can barely hear what the other person is saying.

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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones

Bose QuietComfort 20 Acoustic Noise Cancelling Headphones

Discontinued


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