Average Customer Reviews
(based on 241 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love the french doors for most things, but hate to open the bottom drawer - you need to open both doors full width to accomplish that. Also, we have been frustrated by the...Read complete review
Love the french doors for most things, but hate to open the bottom drawer - you need to open both doors full width to accomplish that. Also, we have been frustrated by the amount of effort it takes to close the french doors - they seem to almost resist closing, unlike our last fridge which almost closed itself. I hope Samsung will work on that.
Most Liked Negative Review
Features Don't Work
Have owned our fridge for 1 month. The door in door has not worked since it was delivered. The small outside door doesn't close completely. We have had a new door on order...Read complete review
Have owned our fridge for 1 month. The door in door has not worked since it was delivered. The small outside door doesn't close completely. We have had a new door on order for a month. The water dispenser leaks drops of water. We immediately turn it to "cubed" ice after we use the water dispenser to try and curb the leak. We followed the installation instructions exactly as other users were saying there were air bubbles in the line; still didn't make a difference. This is just a flaw with these refrigerators. The bottom freezer drawer does not pull out completely, so it is not convenient to see what is in the back of the drawer. Samsung had some good ideas, but they aren't worth much when they don't work. The length of time it takes to get parts is ridiculous. Will go back to American made and I won't be buying Samsung any time soon.
Reviewed by 241 customers
Displaying reviews 1-10
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Excellent French Door Refrigerator! Great Design!
from Illinois, USA
Comments about Samsung 28 Cu Ft White French Door Bottom Freezer Refrigerator:
This refrigerator was just what we were looking for. Very good features and quality.
Bottom Line Yes, I would recommend this to a friend
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Lasted Two Weeks
from Houston, TX, USA
I bought this Samsung refrigerator because my LG lasted only 6 1/2 years. Wow! This Samsung model lasted less than two weeks. Luckily I had thrown out all of the food from my freezer when my last refrigerator died, so I didn't have too much in the freezer (just ice cream and ground meat) that had to be thrown away. Everything else from the refrigerator section is, once again, in ice-filled coolers in my kitchen.
Bottom Line No, I would not recommend this to a friend
Nice fridge other than the ice maker
Works great other than the ice maker. Ice cubes still come out partially crushed while on a whole ice cube setting resulting in diluted whisky. Not cool. Showcase door is completely unnecessary.
I just received my new refrigerator just yesterday and loving it.
from Hudson FL
We've had this refrigerator 7 months without any major problems. It keeps things very cold especially in the freezer, much better than our old refrigerator of a different make. We like having the double doors on the front. It holds a lot of food and the door shelves hold all the condiments. We chose this one to get the bigger ice maker and some of the other brands had a very small ice maker. We have Samsung phones and tablets and decided to try their refrigerator. We weren't disappointed. I have only one small complaint which I'll be talking to Samsung about and that the fact that the writing above the one vegetable drawer has worn off already. Not a big thing but annoying as far as the aesthetics of the refrigerator go. Also we like the black stainless because it doesn't show dirt or prints so it was worth the extra $100 we paid for it.
I'm glad I switched to Samsung's refrigerator/freezer
from Fort Lauderdale, FL, USA
I was hesitant to select the 3-door model as I was used to my old side-by-side refrigerator/freezer. As I've grown accustomed to the "showcase" door and the lower freezer drawer, I am thrilled with both and do not long for the previous model. Initially there was a growing pain with temperature fluctuations between parts of the refrigerator. I am fanatical about temperature control and kept 2 wireless thermometers running in different parts of the top portion. I found that milk needed to be stored to the rear, away from the showcase door or it would not last. I have no kids and am used to buying milk weekly. The ice cube maker dispenses smaller cubes than I am accustomed to and the "crushed" option easily spews chips and snow outward, just a learning curve for this user. The compressor makes noise as it cycles through different stages which seems like an avoidable design flaw, or perhaps it is unique to certain units. It is definitely a design glitch that even when both doors are wide open, the lower crispers and deli-drawer are a challenge to open and remove. With time I have found a configuration of the customizable shelf heights to work very well for this customer. Even some of the quirky shelf shapes around the Icemaker and showcase door have found suitable food product applications that work well. I wish that the temperature display on the outside of the door acted as a thermometer and accurately represented the inside temperature instead of an arbitrary, relative setting. Overall I am happy with my choice of refrigerators and would select Samsung again.
Ease of use.
from Jax, Fl
Easy to use controls with touch screen display. Easy change of front loading water filter. Just a great looking refrigerator.
This product has great features and real spacious.
from Los Angeles, CA, USA
Great refrigerator, Quiet, efficient and nice to look at, Sleek and smart, Looks good and has a lot of space, great amount of space for fruit and vegetables; like the freezer and its amount of space on the bottom; crushed and cubed ice is great. So far no problems and hope it keeps that way. We have used Samsung products in the past and have always been satisfied with them.
the ice maker over flows causing block ice, the doors cant be adjusted and dont close correctly
Overall this is a nice product but the shelving on one of the doors is not useful because they are very small shelves. The outside of the fridge is very hard to keep clean and shows smears, scratches, and all blemishes.
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