Average Customer Reviews
(based on 437 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love the french doors for most things, but hate to open the bottom drawer - you need to open both doors full width to accomplish that. Also, we have been frustrated by the...Read complete review
Love the french doors for most things, but hate to open the bottom drawer - you need to open both doors full width to accomplish that. Also, we have been frustrated by the amount of effort it takes to close the french doors - they seem to almost resist closing, unlike our last fridge which almost closed itself. I hope Samsung will work on that.
Most Liked Negative Review
Features Don't Work
Have owned our fridge for 1 month. The door in door has not worked since it was delivered. The small outside door doesn't close completely. We have had a new door on order...Read complete review
Have owned our fridge for 1 month. The door in door has not worked since it was delivered. The small outside door doesn't close completely. We have had a new door on order for a month. The water dispenser leaks drops of water. We immediately turn it to "cubed" ice after we use the water dispenser to try and curb the leak. We followed the installation instructions exactly as other users were saying there were air bubbles in the line; still didn't make a difference. This is just a flaw with these refrigerators. The bottom freezer drawer does not pull out completely, so it is not convenient to see what is in the back of the drawer. Samsung had some good ideas, but they aren't worth much when they don't work. The length of time it takes to get parts is ridiculous. Will go back to American made and I won't be buying Samsung any time soon.
Reviewed by 437 customers
Displaying reviews 1-10
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from New York, NY, USA
Comments about Samsung 28 Cu Ft White French Door Bottom Freezer Refrigerator:
Very happy with the purchase, great looking piece of appliance, so far it works great! Very spacious
Bottom Line Yes, I would recommend this to a friend
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New French door refrigerator
We are very pleased with our brand new Samsung French door 'fridge. There is wonderful storage space both in the 'fridge & freezer. The design of shelves & door compartments is well thought out. Looking forward to many years with this new appliance,
Worst Ice dispenser ever
I make protein shakes everyday and use crushed ice. I end up with more ice on the floor then in cup. It needs some thing around Ice dispenser to keep ice from flying out the side. The only one that likes it is my dog because she gets to eat all the ice on the floor.
Bottom Line No, I would not recommend this to a friend
from Olathe, KS, USA
Overall good but compressor/fan is loud. Lots of space
(1 of 1 customers found this review helpful)
Love the middle drawer !
We love the layout and the versatility of the drawer and the doors. Could be a little more adjustable on the shelves.
from Elmira NY
Bright and spacious. Very quiet. Good features. You won't be disappointed.
Product has not worked properly since we got it
from Wisconsin, USA
The panel on the front door with the ice cube displays, temperature, etc...keeps beeping and lights randomly switching on and off. We had tried everything. It comes and goes sometimes even going off during the middle of the night.
Very nice product
from Oklahoma, USA
We have owned this model for a while now and never hear it running, very organize-able for all your needs.
Samsung French Door Fridge - looks great, water dispenser sprays
from Charlotte Nc
We are pleased with this Refrigerator, and it looks great in our kitchen. The only drawback is that the pressure is too high in the water dispenser, and water splashes/sprays out of a cup or glass when you begin filling.
Very happy with purchase
We purchased this product after comparing several models. We went ahead with Samsung despite having heard of bad experience of one of our friends (9+ years ago ) assuming quality issues might have been addressed. This met our expectations and works quietly. We like the snack bin which is very convenient. Also compartmentalized freezer is very helpful in organizing frozen foods - bulk vs small packs. We hope it lasts long time like previous one (of different make and model) with no issues...
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