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(based on 68 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Solid Investment from Supportive Company
We really like our fridge. For what we paid it is an extremely good value. There are a few usability items that could be improved. In the middle slide out drawer there are...Read complete review
We really like our fridge. For what we paid it is an extremely good value. There are a few usability items that could be improved. In the middle slide out drawer there are cross dividers that slide, so you can adjust the sizing of the compartments, but it doesn't lock in place and the kids are always bumping it. Soft packages travel from one compartment to the other making it difficult to keep organized. We could use some more slots for adjusting shelves in the main fridge. Within the freezer drawer there's a little drawer to provide additional organization, but the drawer isn't on extended rails. It only comes out about half the way of the main drawer. Its challenging seeing whats in the drawer. Overall we're able to organize our food items well, the glass shelves make it easy to see whats in the fridge. Most of the shelves are easy to remove and clean. Overall we're pleased with the product. My recent experience with customer service was wonderful. I tried cleaning the shelf above the crisper drawers and when I placed in the sink it shattered into a million pieces. the glass hit the porcelain sink and the vibration resonated in the glass causing it shattered. I opened a service request and I got a response within a couple of days. After a general review with the rep, and getting my ticket number I got a call within a few hours from a rep that setup replacement of the glass. He was considerate, understood the problem, and setup shipping. We got the replacement and they actually replaced the whole shelf. The design is a little different, but the new shelf slides in much easier, and the wheels for the crisper drawers are anchored by screws rather than all plastic. Our product is dates April 2014 and they're already making improvements to the product. Not only did they take care of our issue quickly, they went above and beyond, and I will continue to be a Samsung customer.
Most Liked Negative Review
ICE MAKER - DISAPOINTING
We have had this very expensive refrigerator for 1 year and the Flex Zone drawer stopped working properly after 1 month. It only "chills" it does not freeze at all....Read complete review
We have had this very expensive refrigerator for 1 year and the Flex Zone drawer stopped working properly after 1 month. It only "chills" it does not freeze at all. That was not such a big deal because we use the drawer for canned sodas, which fit perfectly. The biggest problem is the ICE MAKER. The ice maker has not worked properly at all. It freezes over and jams up. Sometimes it doesn't even make ice at all. In addition, when the ice does work for 1 day after my husband has un-jammed it, the ice is watery and drips of water come out of the dispenser making a puddle on the floor. I'm so disappointed. I'll go back to my other brands of products that I usually purchase!
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Reviewed by 68 customers
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This product has such great features.
from Lynchburg, VA, USA
Comments about Samsung Stainless Steel French Door Bottom Freezer Refrigerator:
I love the great features and the style. I love the convenience of the product.
Bottom Line Yes, I would recommend this to a friend
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from Chicago IL
This fridge is slightly smaller than the unit we had prior but, it meets our needs very well. We especially love the middle fridge drawer. We put our kids snacks and lunches in that drawer and it is the perfect height for them to help them selves to parent approved snacks. It also means that they are not consistently opening the larger fridge doors and saves energy.
Love the special features.
from Wisconsin, USA
Besides just being beautiful and the hilite ,of the kitchen ,guests are impressed with the refrigerators middle drawer features. They open the drawer and have a selection of wines set at the perfect temp., plus note all the other features!!! I purchased all the new stainless steel black appliances and WOW!!! Each one has features they rave about!! Thanks for the excellent thought put into each product!!!!
Love the features this has and the Black Stainless is absolutely beautiful
Efficient and Beautiful!
from Perry, GA, USA
I love our new Samsung Refrigerator! I love the french doors and the drawer and having the freezer on the bottom instead of the top or side!
from Huntington, WV, USA
Extra drawer is a nice feature. Water filter is a good addition. Design gives more space than old refrigerator
Love the "flex zone drawer"
from Redding, CA, USA
So far this fridge has preformed as expected. Love the flex zone drawer. The taller water/ice dispenser has come in handy several times already. The display is a nice to confirm the temperatures are what I expect them to be.
Form and Function
from Lehigh Valley, PA
This 33" wide frig is perfect for those kitchens where size and function must come together. Highly recommend.....everyone in the house loves our new Samsung Frig!
Refrigerator just arrived
from Rockport TX
Looks great, easy set up. My second Samsung refrigerator so we are beyond happy with it.
This looks great!
This Black Stainless that Samsung has looks great. Seeing the Black Stainless is really what prompted us to remodel the entire kitchen. The refrigerator has plenty of storage. We love it!
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