Average Customer Reviews
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(based on 226 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Top Load Washer from LG
We read all the review from all over the internet before buying this machine. We even paid for a subscription to Consumer Reports, which gave LG the highest marks across the board for...Read complete review
We read all the review from all over the internet before buying this machine. We even paid for a subscription to Consumer Reports, which gave LG the highest marks across the board for Quality, Performance and Gentleness to clothes. Still, I think we totally lucked out on buying this LG Washer and we couldn't be happier. . If you read complaints about any of the HE Washers (Top Loaders or Front Loaders) about laundry coming out soapy, those people are using detergent that is not HE rated. If there are complaints about unbalanced loads, they are not washing like items in their washer. If their machine is smelling like mildew, they are not leaving the door open so the machine can dry out. If you read your instructions that come with this washer, your washer will be the best washer you have ever owned. You can select water temperature and how fast you want the washer to spin out your clothes. You can press PAUSE and open your machine up to add that piece of clothing or towel you forgot. You can Select a Speed Wash or select from 14 other wash setting with a turn of a dial. Don't be scared off from reading that it takes 90 minutes to do a load of laundry because It all depends on what and how much Laundry is in your washer. The time adjusts to fit the amount and type of laundry in the wash. Clothes dry much faster because they come out of this washer drier so laundry is done faster. This washer is so quite too, all you really hear is the water running into the machine and the music it plays when your load of wash is done. This machine is very easy to use too! I already know I'll buy the matching LG Dryer when my 20 year old dryer breaks down. You get what you pay for and we are glad we bought this LG Washer.
Most Liked Negative Review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not...Read complete review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not normal. The unit is balanced, at least according to the installers and my level (although I don't own the best being a single woman#. I have tried to move the unit as instructed in the video #push down on it at all corners) - it doesn't budge so it feels like it's solidly connected to the floor. It doesn't jump off the floor when spinning - the entire unit just rocks and shakes and vibrates like crazy. Second - this unit is not as quiet as I would've expected. The "whump, whump, whump" sound as it's pumping out the water is very loud. The sound of the water entering the unit is also very loud. I think these are compounded due to the glass tap which isn't as good of a sound barrier as a solid metal top. Third - the unit front is not solid/firm. When you push on it to move the unit back into place, as I have to do by using my entire body, it bows inward and forms a dent. I've been lucky that the dent has disappeared, except for one time. Now I have a dented machine. There are some good points. It has a HUGE tub that washes a king size comforter with ease. Clothes come out smelling very fresh and the spin cycle takes out almost every single drop of water so that your dry time is considerably less. Bottom line - at the price paid for this unit, I am left extremely disappointed in the overall quality. I have never owned an LG product before and did a lot of online research before making this purchase. What I received is not what I anticipated or expected.
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Reviewed by 226 customers
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from Skokie, IL
Comments about LG Waveforce 5.0 Cu Ft White Top Loading Washer:
It only fills as much as needed saving a lot of water. Takes the load of a teenager.
Bottom Line Yes, I would recommend this to a friend
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from Chicago, IL
Comments about LG 5.0 CuFt Graphite Steel Top Loading Washer:
I replaced a 2 year Samsung front loader with this unit after the bearings broke on my previous unit. I was told top loaders are more reliable and that LG is one of the best brands by the repair guy. I looked at ratings for top loaders and this one was at the top. I'm very happy with the purchase and hope it lasts a lot longer than the Samsung model!
Service and delivery comments:
The delivery guys were very efficient and friendly
Best of Best Washer
from Anaheim, CA, United States
We love our new washer. It has a great load capacity and does large comforters effortlessly. Chooses your cycle based on the dial you choose. Could not love it more!
Love the options available!
By Susan 5779
from Paris, TX, United States
Switched to the top load and LOVE IT!! Love the options available and the ability to use it on all fabric types. Capacity is GREAT
Bottom Line No, I would not recommend this to a friend
By Brian 01
from Southern NH
After reading some reviews, I was skeptical about purchasing this washer. But according to Consumer reports, it listed it as one of the best washers tested. So I went ahead and got one. I'm glad I did, its a great washing machine. Its great at cleaning, it does huge loads using less water and cleans better than my old standard Kenmore. I would highly recommend this washer to anyone. It has great features, and many settings. Besides cleaning great, we're saving energy because the spin cycle takes so much more water out of the clothes than our old one. Drying time is greatly reduced. If your in the market for a new washing machine, I think you'd be happy with this choice. I did make sure they leveled the machine when they installed it. ( they were not going to bother doing that) The instructions say its important and it may be. Some of the reviews complain about unbalanced loads, I believe its due to not being leveled during installation. We've washed down comforters and blankets, that our old machine couldn't handle and this machine did a great job, even with pillows the load remained stable and all items were well cleaned.
from Mason, Michigan, United States
My wife and I bought this washer at Best Buy and she wasn't crazy about having a steam option and thought it was unneeded. This option actually helps to clean your clothing with less detergent. The sanitary and allergens cycle work fantastic and it washes king size conditions great. We've had a couple other washers and they walked around our laundry room during high spin cycles.This one so far is staying in place. It has wonderful cycle options, more spin cycle options than any washer I've seen and the clothes are clean and the water is spin out as it should be. After a month of usage we're loving this LG washer.
from Sparks, NV
My wife likes it I had this for 4 months now. I did a right decision for buying LG washer.
Does a good job!
from Morton Grove, Il
About Me Frequent User
Only had it for a month, so far so good!
I love my new washer!
from Chicago, Il
I am a frequent user with my new machine I don't mind doing laundry.
Delivery was early and very quick.
I've had the washer for about 3 months. I absolutely love it!! It gets my clothes clean and fresh. I love all the different settings.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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