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(based on 211 reviews)
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Most Liked Positive Review
Great Top Load Washer from LG
We read all the review from all over the internet before buying this machine. We even paid for a subscription to Consumer Reports, which gave LG the highest marks across the board for...Read complete review
We read all the review from all over the internet before buying this machine. We even paid for a subscription to Consumer Reports, which gave LG the highest marks across the board for Quality, Performance and Gentleness to clothes. Still, I think we totally lucked out on buying this LG Washer and we couldn't be happier. . If you read complaints about any of the HE Washers (Top Loaders or Front Loaders) about laundry coming out soapy, those people are using detergent that is not HE rated. If there are complaints about unbalanced loads, they are not washing like items in their washer. If their machine is smelling like mildew, they are not leaving the door open so the machine can dry out. If you read your instructions that come with this washer, your washer will be the best washer you have ever owned. You can select water temperature and how fast you want the washer to spin out your clothes. You can press PAUSE and open your machine up to add that piece of clothing or towel you forgot. You can Select a Speed Wash or select from 14 other wash setting with a turn of a dial. Don't be scared off from reading that it takes 90 minutes to do a load of laundry because It all depends on what and how much Laundry is in your washer. The time adjusts to fit the amount and type of laundry in the wash. Clothes dry much faster because they come out of this washer drier so laundry is done faster. This washer is so quite too, all you really hear is the water running into the machine and the music it plays when your load of wash is done. This machine is very easy to use too! I already know I'll buy the matching LG Dryer when my 20 year old dryer breaks down. You get what you pay for and we are glad we bought this LG Washer.
Most Liked Negative Review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not...Read complete review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not normal. The unit is balanced, at least according to the installers and my level (although I don't own the best being a single woman#. I have tried to move the unit as instructed in the video #push down on it at all corners) - it doesn't budge so it feels like it's solidly connected to the floor. It doesn't jump off the floor when spinning - the entire unit just rocks and shakes and vibrates like crazy. Second - this unit is not as quiet as I would've expected. The "whump, whump, whump" sound as it's pumping out the water is very loud. The sound of the water entering the unit is also very loud. I think these are compounded due to the glass tap which isn't as good of a sound barrier as a solid metal top. Third - the unit front is not solid/firm. When you push on it to move the unit back into place, as I have to do by using my entire body, it bows inward and forms a dent. I've been lucky that the dent has disappeared, except for one time. Now I have a dented machine. There are some good points. It has a HUGE tub that washes a king size comforter with ease. Clothes come out smelling very fresh and the spin cycle takes out almost every single drop of water so that your dry time is considerably less. Bottom line - at the price paid for this unit, I am left extremely disappointed in the overall quality. I have never owned an LG product before and did a lot of online research before making this purchase. What I received is not what I anticipated or expected.
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Reviewed by 211 customers
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I love my new washer!
from Chicago, Il
About Me Frequent User
Comments about LG Waveforce 5.0 Cu Ft White Top Loading Washer:
I am a frequent user with my new machine I don't mind doing laundry.
Service and delivery comments:
Delivery was early and very quick.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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from Boulder city nv
About Me Heavy Duty User
Comments about LG 5.0 CuFt Graphite Steel Top Loading Washer:
Good job LG
Really big capacity
from Madison, FL, United States
Bought a month ago, very quiet and all kinds of neat settings. Replaced 10 year old LG front loader. Love it!
from Ohio, United States
I bought this a little over a week ago I love this machine!!! It is the best purchase I could have made it is so quite and I love the glass top lid that you can see your clothes are getting so clean.
does not clean clothes
from Tampa, FL, United States
Not only does simple toothpaste on PJ's not get clean but some t-shirts come out with water marks they did have when went in.
Bottom Line No, I would not recommend this to a friend
Started Leaking in less than 2 yrs.
from Minneapolis, MN, United States
I bought this wash in 2014, its been good, not great. Right now, problem is that when I wash a load of clothes, the washer leaks and leaves a pool of water on the floor under it. Other irritations are the out of balance problems, which cause it to start the cycle over and over, until you stop it and manually move things around. Also irritating that on some cycles you can't set water to hot. Not sure why they would limit customizations to any given wash cycle.
from Biloxi, MS, United States
First time owning an HE washer. Amazing product, saves money on detergents, clothes seem cleaner and last longer!!!
So far so good.
from Chicago, IL
Love the washer so far.
(2 of 2 customers found this review helpful)
Control panel should have lasted longer
By Marty 815
from Aguanga, CA, United States
I bought this washer a year and a half ago (8-14-14 and was happy with it. Then, about 3 month ago I noticed there had been a small leak at the rear of the machine and seemed to be off balance. Called the store where I bought it because, fortunately I have a 5 year extended warrantee, and set up an appointment through their service provider. He came out January 14, 2016 and said tub cover and suspension rods were faulty and they had to be ordered. Well, it's taken until March 7th to get all the parts. Some came about a week earlier than that. I had called the repair service provider several times regarding the hold up and kept getting told that the parts "are on backorder". One time I was even told that LG was not manufacturing these individual parts because it was a new machine. Since 2014, I doubt it. I was fortunate I could still use the machine because the leak was intermittent and just a little water. While I'm waiting another two weeks now for the repair service people to come, my machine totally breaks down. I started a load and left the laundry room. Came back and lights on the control panel were flashing and bells were ringing. I couldn't get the machine to turn off so I unplugged it. Plugged it back in, but the same thing - flashing lights and ringing bells. No error code. Got my wet laundry out and called the repair service to add this to the service call. Then I realized I should have gone through the Service Dept. of the store I bought it from. So I called them, they walked me through unplugging the machine, waiting about 5 minutes, plugging back in and the same thing happened. So now it will be about 10 days before repair service can even come out, then they will have to order a part because even though I asked if they could bring a control panel with them I doubt they will. I just hope it doesn't take another 2 months to get this machine fixed. And fix it I will, this time. Can't afford a new one. But I really do think that this machine should have lasted longer than a year and a half. I've had several brands of machines in the past and none ever needed a repair this soon. You can bet I won't be buying an LG again. Just hope the repair of the washer will last awhile and that the LG dryer doesn't break down next. I thought I had a good, dependable product. Guess not.
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