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(based on 241 reviews)
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Most Liked Positive Review
What a ingeniously designed washer!
This washer is outstanding The performance, the choice of cycles, the clean, clean fresh smelling clothes that are not bunched up in a ball. Gentle swishing doesn't ruin any type of clothing,...Read complete review
This washer is outstanding The performance, the choice of cycles, the clean, clean fresh smelling clothes that are not bunched up in a ball. Gentle swishing doesn't ruin any type of clothing, whether it is jeans or delicates. And, yes you can fit a king size fluffy comforter in it without any problems. Seriously! I love when the cycle is complete because it doesn't buzz nor beep. It plays a sweet little musical tune! And most important is it is LOW ENERGY. Your bill is not affected no matter how much you need to wash. Not only do you save money on your utility bill, you also use less detergent! I cannot wait to get the matching dryer. Don't think twice nor say well I don't know I need to look, DON'T just Get it! You won't ever find anything as excellent as this. Its like a Cadillac of washers. I know I made the right decision and sooo glad I did!
Most Liked Negative Review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not...Read complete review
I have had this unit for 4 days now. It hasn't worked properly since day one. First - on the spin cycle, the unit has a vibration/shaking that is, IMHO, not normal. The unit is balanced, at least according to the installers and my level (although I don't own the best being a single woman#. I have tried to move the unit as instructed in the video #push down on it at all corners) - it doesn't budge so it feels like it's solidly connected to the floor. It doesn't jump off the floor when spinning - the entire unit just rocks and shakes and vibrates like crazy. Second - this unit is not as quiet as I would've expected. The "whump, whump, whump" sound as it's pumping out the water is very loud. The sound of the water entering the unit is also very loud. I think these are compounded due to the glass tap which isn't as good of a sound barrier as a solid metal top. Third - the unit front is not solid/firm. When you push on it to move the unit back into place, as I have to do by using my entire body, it bows inward and forms a dent. I've been lucky that the dent has disappeared, except for one time. Now I have a dented machine. There are some good points. It has a HUGE tub that washes a king size comforter with ease. Clothes come out smelling very fresh and the spin cycle takes out almost every single drop of water so that your dry time is considerably less. Bottom line - at the price paid for this unit, I am left extremely disappointed in the overall quality. I have never owned an LG product before and did a lot of online research before making this purchase. What I received is not what I anticipated or expected.
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Reviewed by 241 customers
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from Boulder city nv
About Me Heavy Duty User
Comments about LG Waveforce 5.0 Cu Ft White Top Loading Washer:
Bottom Line Yes, I would recommend this to a friend
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About Me Frequent User
Comments about LG 5.0 CuFt Graphite Steel Top Loading Washer:
Good job LG
Really big capacity
from Madison, FL, United States
Bought a month ago, very quiet and all kinds of neat settings. Replaced 10 year old LG front loader. Love it!
from Ohio, United States
I bought this a little over a week ago I love this machine!!! It is the best purchase I could have made it is so quite and I love the glass top lid that you can see your clothes are getting so clean.
does not clean clothes
from Tampa, FL, United States
Not only does simple toothpaste on PJ's not get clean but some t-shirts come out with water marks they did have when went in.
Bottom Line No, I would not recommend this to a friend
Started Leaking in less than 2 yrs.
from Minneapolis, MN, United States
I bought this wash in 2014, its been good, not great. Right now, problem is that when I wash a load of clothes, the washer leaks and leaves a pool of water on the floor under it. Other irritations are the out of balance problems, which cause it to start the cycle over and over, until you stop it and manually move things around. Also irritating that on some cycles you can't set water to hot. Not sure why they would limit customizations to any given wash cycle.
from Biloxi, MS, United States
First time owning an HE washer. Amazing product, saves money on detergents, clothes seem cleaner and last longer!!!
So far so good.
from Chicago, IL
Love the washer so far.
(2 of 2 customers found this review helpful)
Control panel should have lasted longer
By Marty 815
from Aguanga, CA, United States
I bought this washer a year and a half ago (8-14-14 and was happy with it. Then, about 3 month ago I noticed there had been a small leak at the rear of the machine and seemed to be off balance. Called the store where I bought it because, fortunately I have a 5 year extended warrantee, and set up an appointment through their service provider. He came out January 14, 2016 and said tub cover and suspension rods were faulty and they had to be ordered. Well, it's taken until March 7th to get all the parts. Some came about a week earlier than that. I had called the repair service provider several times regarding the hold up and kept getting told that the parts "are on backorder". One time I was even told that LG was not manufacturing these individual parts because it was a new machine. Since 2014, I doubt it. I was fortunate I could still use the machine because the leak was intermittent and just a little water. While I'm waiting another two weeks now for the repair service people to come, my machine totally breaks down. I started a load and left the laundry room. Came back and lights on the control panel were flashing and bells were ringing. I couldn't get the machine to turn off so I unplugged it. Plugged it back in, but the same thing - flashing lights and ringing bells. No error code. Got my wet laundry out and called the repair service to add this to the service call. Then I realized I should have gone through the Service Dept. of the store I bought it from. So I called them, they walked me through unplugging the machine, waiting about 5 minutes, plugging back in and the same thing happened. So now it will be about 10 days before repair service can even come out, then they will have to order a part because even though I asked if they could bring a control panel with them I doubt they will. I just hope it doesn't take another 2 months to get this machine fixed. And fix it I will, this time. Can't afford a new one. But I really do think that this machine should have lasted longer than a year and a half. I've had several brands of machines in the past and none ever needed a repair this soon. You can bet I won't be buying an LG again. Just hope the repair of the washer will last awhile and that the LG dryer doesn't break down next. I thought I had a good, dependable product. Guess not.
(1 of 1 customers found this review helpful)
from Pittsburgh, PA, United States
This is the second washer of the same model. It was exchanged for a another new one due to leaking water and service could not find leak. Well this second new one is doing the same leaking as the first. I will never buy another LG product.
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