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(1 of 1 customers found this review helpful)
A struggle to make it work
By keep it simple
from DesPlaines, IL
About Me Beginner
Comments about GROHE Ladylux3 Cafe Stainless Steel Single Lever Faucet:
My old faucet, lasting 10 years was replaced. I spent a lot of time looking at the faucets at ABT and elsewhere and decided on the Lady Lux Cafe3.The faucet was installed and the water pressure coming out was VERY LOW. I asked the installer why and he said it was normal for todays faucets. He then removed the white plastic aerator which he said it would help the water flow. It did not. Again he said it was the new way water comes out, elegant but with reduced flow.I emailed Grohe and never received a response. I then called Grohe and the person said take out the "white plastic" piece in the "brown" coupling. Good luck with that! I called Grohe back and they said I needed yellow coupling. The coupling was sent at no charge and now I have good water flow. Not as strong as my past faucet, but good. It no longer takes 15 minutes to fill my sink!The faucet works fine, no drips so far, more water pressure coming out on the hot side than the cold side.
Service and delivery comments:
I had ABT install their product since I thought they would be able to trouble-shoot any issues. That did not happen. Evidently the plumber did not know a different coupling would provide better water flow. ABT does sell and install a lot of Grohe faucets, so I was expecting a knowledgeable plumber.
Bottom Line Yes, I would recommend this to a friend
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(0 of 1 customers found this review helpful)
Any time I need something I look to ABT!
By Suzy Q
from Anacortes, Washington
Alberto was a great help working with me on the confusion at my end.
None. Always good.
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