Average Customer Reviews
Energy Star Rated - Yes
(based on 314 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
Reviewed by 314 customers
Displaying reviews 1-10
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I would never buy this product again.
from Vernon Hills, IL
Comments about Samsung Counter Depth Stainless Steel Side By Side Refrigerator:
The icemake is totally useless. It takes forever to make ice and it takes forever to dispense ice. When on the "cube" setting it dispenses both cubed and crushed ice.
Merchant response: If you purchased this item from Abt and aren't happy with it, you have 30 days to return or exchange it. Please see our site or contact customer service at 847-967-8830 to begin the return process.
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from Clermont, FL, USA
Not sure why people are saying its quiet.. The compressor buzzes pretty load and often.
Bottom Line No, I would not recommend this to a friend
Just got it so can't speak to performance but fit and finish appear great.
from Seattle, WA, USA
The features on this fridge are perfect for our home and once I received it today it is going to fit better than I thought into our restricted space.
Bottom Line Yes, I would recommend this to a friend
Have only had it a week BUT
from Carmel CA
Comments about Samsung Black Counter Depth Side-By-Side Refrigerator:
Delivery guy actually dropped it and it rolled but works perfectly. The one we replaced had started to run almost nonstop but now there is no sound and everything is cold. It seems bigger inside and things are easy to see. Very surprised it could be so good after reading so many reviews which basically said every refrigerator is junk.
This refrigerator has great features
I love the adjustable shelving. The overall experience with purchasing, delivery and performance has been great.
Good fridge for the price
from Crystal Lake, IL, USA
Fridge is just the right size for our kitchen. Like the light for all shelves. Don't like the loud noise when refilling the ice cube maker. Also the drawers only pull out half way making it hard to put items in the bins.
So far, this has been a very good fridge. It is counter depth so it doesn't hold as much as a regular fridge would. It has run very well and seems to keep a constant temp on both the freezer and fridge sides. The only issue I have with it is the auto ice dispenser is a little anemic, ice comes out slow.
Loss of cooling
from Long Island, NY
Product switched into demo mode 13 months in while we were on vacation and came home to a mess. 3 months later the product lost all cooling. Product was determined to be unrepairable: and had to be replaced at 16 months.
Works Well... some flaws
By Alie from Cali
from Pleasanton, CA
We like the fact that this fridge was counterdepth. And Stainless.Things that I don't like.1) Freezer drawers seem to pick up a lot more muck/gunk than what I'm used to2) the drawers in the fridge pull out funnyThings that I like1) Freezer door side has an angled pop-out. Nice for being able to put things in. 2) seems like filter/water dispenser/ice works pretty well. And I don't have to spend time running up to 3-5 gallons of water before the "filter" works like in my old fridge3) Ice container is built into the door and it seems to pop out easily.
Service and delivery comments:
ABT and the freight/delivery company were great to schedule delivery.ABT sales guy- Denis Bimel was awesome to work with.
Quality and functionality with room to spare !!!
By Wizard in the kitchen
from Des Plaines, IL
After much research and reading many reviews picked Samsung. This side by side counter depth fridge fills all our needs and more. More room than my old Amana. Thought has been realized for space and functionality - no more shuffling around of food and bottles. 12 Qt pot of soup did not require rearranging of contents! Ample freezer space - actually has room for frozen waffles!! Simple controls, quiet, and fits in our kitchen like it has been there forever. Highly recommend this product.
Service and delivery from ABT was exceptional. Prompt, courteous, no damage to fridge or property.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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