Average Customer Reviews
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(based on 37 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Second Samsung Refrigerator I Purchased in 2 Year for Two Different Homes
Purchased a second almost identical counter depth refrigerator for a new home -- the previous one was purchased 2 years ago for a home we are selling. This model has excellent performance in terms...Read complete review
Purchased a second almost identical counter depth refrigerator for a new home -- the previous one was purchased 2 years ago for a home we are selling. This model has excellent performance in terms of temperature control and energy efficiency -- in both the freezer and refrigerator sections. The new refrigerator has an improved icemaker -- more efficient cube production and easier to remove from freezer -- otherwise both units are essentially the same. Will only suggest one minor improvement -- need more flexibility to adjust the distance between the refrigerator shelves. Given the performance and features, the price of the refrigerator is comparable or slightly better than for counter top depth refrigerators of other leading brands.
Most Liked Negative Review
Nice refrigeraor except 2 major flaws
Overall I do like the counter depth refrigerator except for what I perceive as 2 design flaws. 1) Most refrigerators pull air in from the back and exhaust the heated air at bottom...Read complete review
Overall I do like the counter depth refrigerator except for what I perceive as 2 design flaws. 1) Most refrigerators pull air in from the back and exhaust the heated air at bottom front. This refrigerator does the opposite. It pulls fresh air in from the bottom front and exhausts it from the back. Now since the required distance from the back of the refrigerator to the wall is a minimum of 2 inches. That is really hot air that has to travel up the back of the refrigerator which heats up the back of the refrigerator (less efficient for heat dissipation causing the back to heat up from the exhaust). The major design flaw is that you cannot even open the refrigerator fresh or vegetable drawer half way open if the refrigerator side wall is on the side of a wall where you can only open the refrigerator door 90 degrees With the refrigerator door open 90 degrees the drawers hit the refrigerator door when you open the drawers less than halfway. Now I think I know why the store did not have a floor sample to inspect.
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Reviewed by 37 customers
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Good Job ABT
from Boston, MA
About Me Casual Cook
Comments about Samsung Black Counter Depth Side-By-Side Refrigerator:
My original shipment came with damaged front door and hinge was bent. When I call ABT to let them know of the problem. ABT initiated with a new replacement unit on the same day. No hassle and no problem. I got new unit 7 days later. It was one of the best service I experienced. Now, if ABT will send me $50 credit for my trouble, they will get 6 stars. (My wishful thinking. I did not ask for it)
Bottom Line Yes, I would recommend this to a friend
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So Far so Good
from Colorado Springs, CO, USA
We've only had the Refrigerator for 2 days and it's working great. It's quiet, bright lighting and plenty of room for our needs. Plus our condo has a narrow galley kitchen and this refrigerator fits in the space perfectly. Hopefully it will continue to work without any problems as others have mentioned in their reviews.
from Redmond, WA, USA
I recently purchased a Samsung side-by-side counter depth refrigerator, and am completely satisfied with its performance, capacity, and appearance. The led lighting is terrific - a big improvement over older incandescent lighting. The counter depth feature has freed up valuable space in a high traffic area of our kitchen.
Goood quality and looks
Nice looking for the price and works well. Would buy it again.
Time for a new refrigerator
from Seal Beach, CA
I like how to icemaker is in the door. Gives more room in the freezer. The ice dropping is very loud. The water was loud too until I turned down the pressure coming from the wall. Nice layout inside the outside doors and handle look very clean.
I like the style of the fridge, just got it delivered today and will see performance later.
I really like our new fridge but there are a couple of things that I had not noticed. I like having three drawers but the drawers only pull out about 6 inches before you need to use a second hand to raise it and pull again. The ice maker in the door makes for more room in the freezer but when you retrieve ice from the door it is quite noisy. We have already saw a reduction in our electric bill which is always a plus. The interior lights help make it easy to locate items.
It broke down in less than 2 months.
from New City, NY, USA
It worked great but did not last. It broke down and spoiled all my food in less than 2 months. The digital says 84 E-which means rotor compressor problem-total defective item. I'm so disappointed!
Bottom Line No, I would not recommend this to a friend
Love this refrigerator
This is a counter depth refrigerator and I was concerned about down sizing from a larger, non-counter depth GE model. To my delight, this refrigerator seems to hold more in the refrigerator and in the freezer. The layout inside is just better. I am so pleased. The only negative is, as some have mentioned, the drawer openings are not wide. For larger things, like a large plastic container of spinach, I pull the drawer almost all the way out. Not a big deal. The refrigerator is very quiet. So happy with this purchase.
(0 of 1 customers found this review helpful)
Has very nice features!
Has everything you would want in a refrigerator & more!
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