Average Customer Reviews
Energy Star Rated - Yes
(based on 316 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
Reviewed by 316 customers
Displaying reviews 1-10
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Comments about Samsung Black Counter Depth Side-By-Side Refrigerator:
This refrigerator is designed very poorly. The only thing I can say that its outside appearance looks great but the inside design is a disaster. The refrigerator side of the appliance was not thought out well. The shelves do not allow much adjustment to accept your food items. The door only accepts any kind of one gallon size bottle due to the fact that the shelves do not adjust enough to accept them. The second shelf up from the drawers does retract half way to put one gallon size containers on the shelf above the drawers but that is limited and you lose capacity of storage on the second shelf. The vegetable drawers and the fresh drawer do not pull out far at all. You can not even put a standard size head of lettuce in the drawer without pulling the drawer past the stops and balancing with your hand. The fresh drawer is the same way. The freezer section does not have enough drawers to hold bag packages of food. If you put to much in the bags shift forward and eventually slide out when you open the door. The ice maker worked pretty good in the beginning but now jams when you dispense from the door. The ice cubes are frozen solid, The fan has excessive noise when running. This refrigerator is only good for 1-2 people in the household. If you have a family and are considering this refrigerator, RUN<RUN< RUN as fast as you can away from choosing this one. I was in a hurry for a refrigerator due to my old one was dying. I would of been better to eat out a few days and had taken my time in choosing a better refrigerator. I will be considering to replace this refrigerator later this year or my wife of forty years will divorce me.
Bottom Line No, I would not recommend this to a friend
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I would never buy this product again.
from Vernon Hills, IL
Comments about Samsung Counter Depth Stainless Steel Side By Side Refrigerator:
The icemake is totally useless. It takes forever to make ice and it takes forever to dispense ice. When on the "cube" setting it dispenses both cubed and crushed ice.
Merchant response: If you purchased this item from Abt and aren't happy with it, you have 30 days to return or exchange it. Please see our site or contact customer service at 847-967-8830 to begin the return process.
from NC, CA
After installation, I found the frig worked as the manual specified. Am still learning how to operate and use the frig. So far so good. Easy to use and do set up. It gets 5 stars. The manual is hard to read because the font is in grey color and too small. Help! I had to use a magnifier to read the instructions. Some one in marketing should get fired for allowing a manual like this one. Even the grey in this site is hard to read. Everyone thinks that grey is "cool". Well, it's not--
Bottom Line Yes, I would recommend this to a friend
from Clermont, FL, USA
Not sure why people are saying its quiet.. The compressor buzzes pretty load and often.
Just got it so can't speak to performance but fit and finish appear great.
from Seattle, WA, USA
The features on this fridge are perfect for our home and once I received it today it is going to fit better than I thought into our restricted space.
Have only had it a week BUT
from Carmel CA
Delivery guy actually dropped it and it rolled but works perfectly. The one we replaced had started to run almost nonstop but now there is no sound and everything is cold. It seems bigger inside and things are easy to see. Very surprised it could be so good after reading so many reviews which basically said every refrigerator is junk.
This refrigerator has great features
I love the adjustable shelving. The overall experience with purchasing, delivery and performance has been great.
Good fridge for the price
from Crystal Lake, IL, USA
Fridge is just the right size for our kitchen. Like the light for all shelves. Don't like the loud noise when refilling the ice cube maker. Also the drawers only pull out half way making it hard to put items in the bins.
So far, this has been a very good fridge. It is counter depth so it doesn't hold as much as a regular fridge would. It has run very well and seems to keep a constant temp on both the freezer and fridge sides. The only issue I have with it is the auto ice dispenser is a little anemic, ice comes out slow.
Loss of cooling
from Long Island, NY
Product switched into demo mode 13 months in while we were on vacation and came home to a mess. 3 months later the product lost all cooling. Product was determined to be unrepairable: and had to be replaced at 16 months.
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