Average Customer Reviews
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(based on 271 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
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Reviewed by 271 customers
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Room and organization galore
By Judy B.
from Hawthorn Woods, IL
Comments about Samsung Counter Depth Stainless Steel Side By Side Refrigerator:
Plenty of room in fridge for any of my trays. I like all the room in the veggie and fruit drawers and since I am someone who likes organization, I appreciate all the features such as the wine rack that I use for water bottles. After having a bottom freezer where everything is piled on top of each other, I love having shelves where I can see what I have stored and can just reach in without having to bend and search.
Service and delivery comments:
The truck pulled up the driveway and I questioned that. I was assured there wouldn't be a problem. I let it go. When they left, I saw that my asphalt was dented in from the weight of the refrigerator on the back gate as they rolled it out of the truck. This is a new house and one wants to keep everything perfect. It no longer is.
Bottom Line Yes, I would recommend this to a friend
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Excellent product from a great store
Comments about Samsung White Counter Depth Side-By-Side Refrigerator:
Only after buying it on sale did we find out that it is #1 rated in Consumer Reports
from Ponte Vedra FL
Comments about Samsung Black Counter Depth Side-By-Side Refrigerator:
Love, Love Love, this refrigerator. It is very quiet. I had a larger 24.6 counter depth and this one is so much larger inside. Love the LED lighting and can't get over the stainless steel cleaning product that they gave me at install. I can say without a doubt, it is the best cleaner I have come across, and I have tried them all. I cleaned all my other appliances and they look like new, first time in 6 years. Thanks Samsung, you sold me on this one.
Great Refrigerator, Great Buy ABT
from Wood Dale, Illinois
We are very happy with this refrigerator, very quiet running, sharp and clean look.Great buy at ABT, very helpful sales staff and very experienced delivery men.
Great Service Great Delivery MenWe couldn't be happier
yes, I would probably buy it again
from arlington hts. illinois
we are very satisfied, so far
yes our delivery was on time and installed very quickly so nothing was out of the old one very long
Nice, counter-depth fridge
Pros: I was looking for a counter-depth fridge that wouldn't break the bank. It is a very sleek model, that looks very updated. Our family loves the racks for bottles and cans, and the gallon sized bins on the fridge door. The interior is very well lit, which makes everything easy to see. The ice maker does make minor noise when it is filling, but other than that the fridge runs very quiet. Cons: The drawers do not pull out all the way, unless you are removing them for cleaning (which is a minor annoyance). And I didn't realize that the front of the fridge was not magnetic when I bought it. So, no artwork is getting posted without some tape. The front does tend to pick up those little fingerprints as well. Overall, we are pleased with our purchase. We have only had the fridge for a couple of weeks, so I can't comment on longevity.
Looks good, breaks after 3 weeks of use
from New Jersey
The fridge looks good, it's not very spacious but it is counter depth fridge. For the quality it is severely overpriced. It broke after 3 weeks of use. I would not recommend it to anyone.
Bottom Line No, I would not recommend this to a friend
Good temperature control, kind of noisy
from Philadelphia, PA, USA
Refrigerator maintains temperatures very well. Digital display of temperatures is a nice feature. Seems well designed to maximize use of interior space. We moved down from 25 cuft to this 22 cuft and can hardly tell the difference. The food drawers only open 4 to 5 inches, hard to get bulky stuff into them. Ice maker is noisy when dropping ice into the bin - noisy enough that it is startling. Full or empty, doesn't matter. The water fill cycle is also noisy. The leveling legs aren't very well designed. Manual says to use a screwdriver to adjust them but the slots for the blade aren't deep enough to do this when there is weight on the legs. Channel locks work though.
One small problem
from Oklahoma City, OK, USA
My only complaint so far is that the water button sticks and you have to pry it in order to punch the ice button. All in all, the refrigerator is performing well. It is fairly quiet and makes plenty of ice and is keeping everything at a perfect temperature. I have only had it for week and a half, so I can't say long term.
When shopping for a side-by-side, I had previously read the reviews and knew I wanted a Samsung. I am very pleased with it so far. Would recommend it. It is a standard 36 inches wide and would have liked it to be a couple of inches narrower.
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