Average Customer Reviews
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(based on 15 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
More features than I ever used
My wife and I have only used this machine for two months, and used many of the features for different clothes and material that I've never used before. The results were better feeling bed...Read complete review
My wife and I have only used this machine for two months, and used many of the features for different clothes and material that I've never used before. The results were better feeling bed sheets, shirts, blankets, towels, etc. I didn't think settings would matter as long as the dryer is set to hot. The drying efficiency is also great in comparison to how long it takes. a normal dry time for my usual casual clothes takes 35 minutes, for 5 days worth of different outfits or a light-medium load. Also the steam feature something everyone probably wants to have but doesn't need, and i feel like it should be a standard. Also it didn't increase my electric bill much after using it 5-6 times a month. Also an added bonus is the cool LED light inside the drum. The only thing I can think of that it can improve on is the touch buttons have a slight delay.
Most Liked Negative Review
Needed repair in less than 3 months after purchasing
My wife and I had a our dryer for approximately 8 years without any issue and we decided it was time to start searching for a new model. We shopped around and researched based...Read complete review
My wife and I had a our dryer for approximately 8 years without any issue and we decided it was time to start searching for a new model. We shopped around and researched based on customer reviews. We also asked some of our friends their opinion. The final decision was SAMSUNG. The dryer had all the bells and whistles and it seemed to work great...at first. In less than 3 months the tumbler had stopped working. I am aware some items may have a faulty component...no sweat! We called customer support to have a tech come out. The tech was at our facility within 72hrs. He came and fixed the tumbler within an hour or so. Sounds like a happy ending, right? Unfortunately, 24hrs later the dryer stopped heating up and now we are back to square one. I am extremely disappointed in the quality of the product. I own several Samsung items and the quality has never been an issue. This will be the last time I purchase a Samsung appliance.
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Reviewed by 15 customers
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from Charleston, SC, USA
Comments about Samsung 7.5 Cu. Ft. Merlot Front Load Electric Steam Dryer:
Only have had this dryer a few days, but seems very good. Its a bit noisy but its OK on that Hope it last a long time, this stuff is not cheap in cost
Bottom Line Yes, I would recommend this to a friend
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from Cincinnati, OH, USA
Very nice dryer. Love the features.. Quiet, has increments of drying degree, length of drying time. All clothes nicely dry at end. Don't need to redo drying time.
Just received my Samsung Dryer
from Abilene TX
Wonderful and easy to use. I like the steam option. Maybe my dry cleaning bill will go down with this?... The installer was very knowledgeable of the product and guided me through the easy get started process.
Bottom Line No, I would not recommend this to a friend
Efficient and Effective
from Kissimmee, FL, USA
This clothes dryer is loaded with features, and can incorporate steam to make a good dryer incredible. The lint filter is very efficient and easy to access and clean. Rarely but sometimes thicker parts of garments (elastic waste bands) and more robust clothing can still be damp after a normal cycle but that is mostly due to mixing various clothing styles along with terrycloth items. There is one peculiarity that I cannot seem to alleviate: Sheets, particularly fitted sheets will bundle into a ball even trapping other clothing in the bundle. Not only is this inefficient, it is rather frustrating. In all this is a very effective machine with several useful functions, a great design and is fairly quiet when in operation.
from Lancaster, PA, USA
ITS BEAT GOING TO THE LAUNDROMAT WHERE I HAD TO KEEP ADDING QUARTERS JUST TO GET MY CLOTHES DRY...NOPE NOT THIS SAMSUNG DRYER, I COULD SET IT TO WHAT I LIKE AND WITH IN AN HOUR OR LESS MY CLOTHES IS COMPLETELY DRY, I DON'T HAVE TO PUT IT FOR THE SECOND ROUND...OVERALL I LOVE IT!!!!
Lots of options
This dryer is loaded with options fro delicates to heavy duty. Very satisfied.
only one problem
from Levittown, NY, USA
ok so i love the features and bought this dryer because of the great reviews and product reputation but one problem i have is that the cycles are not completely changable like i would like a normal load with more dry and be able to set it on low ...but i cant the only one that has low heat is wool unless i used timed dry i do not like timed dry because i lke the dryer to turn off when it detects no moisture left and it does not say in the owners manual if this is the case i also think that i should be able to program my cycle button w any combination i want but this is not the case either ...kinda bummed
Trouble with Dryer
from Minnesota, USA
The dryer is noisy most of the time. Seems to only be quiet if running on high temperature. It has two different types of noises. A chirpy and a rubbing like noise. Both noises were apparent in the beginning. Now, one of the noises seems to have disappeared while the other one seems to come if I don't have the dryer on high.
Beautiful Design, Incredible Features and Energy Efficient
from Lawrenceville, GA, USA
I love my new dryer...not only is it gorgeous and high-tech, but it works great without shrinking my clothes. It has multiple temperature controls and various fabric settings as well as multiple time settings. It also plays music at the end of the cycle, instead of the loud buzzer that most dryers use. I love it! I thought I had a nice dryer before...now I have an incredible dryer. I would definitely recommend this to anyone who wants a dryer that not only looks great, but works great too. I admit that it is a little on the pricey side, but this is one of those times that you are truly getting the quality that you are paying for.
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