Average Customer Reviews
Energy Star Rated
(based on 62 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
AMAZING DRYER! WISH I WOULD HAVE BOUGHT SOONER!!
MY OLD DRYER WAS TEARING UP MY CLOTHES SO BAD THAT I HAD TO GET RID OF THE WASHER/DRYER SET I HAD AND OPTED FOR THIS SAMSUNG STAINLESS STEEL LOOKING SET. MY OLD...Read complete review
MY OLD DRYER WAS TEARING UP MY CLOTHES SO BAD THAT I HAD TO GET RID OF THE WASHER/DRYER SET I HAD AND OPTED FOR THIS SAMSUNG STAINLESS STEEL LOOKING SET. MY OLD SET WAS A PAIN TO GET TO THE LINT BOX AND DID NOT TRAP LINT WELL AND GOT ALL OVER THE PLACE... THIS DYER IS A WHOLE DIFFERENT STORY....IT IS SMART!! IT CAN TELL WHEN YOUR CLOTHES STILL NEED TO BE DRY A LITTLE LONGER....AND HAS GREAT FEATURES TO CLEAN YOUR DRESS CLOTHES AND EVEN STEAM THEM IF NEED BE.... THE OVERALL DESIGN AND FEATURES OF THIS MACHINE ARE AMAZING!! I WAS SKEPTICAL AT FIRST BECAUSE THE DRYER WOULD RUN FOR A FEW MINUTES AND THEN STOP AND START BACK UP AGAIN. I BELIEVE IT WAS JUST SENSING WHAT TYPE OF CLOTHES AND HOW HEAVY IT WAS BECAUSE IT HAS NOT MADE THAT SAME ISSUE SENSE THE FIRST NIGHT USING THIS MACHINE..... THE BEST THING TO IS THE AMAZING LINT TRAP.....YOU CAN COMPLETELY REMOVE THE LINT BOX AND PULL APART THE BOX TO REMOVE EVER PIECE OF LINT. I HAVE NEVER BEEN ABLE TO DO THIS ON ANY DRYER THAT I HAVE OWNED....HIGHLY RECOMMEND THIS MODEL!!
Most Liked Negative Review
Never again will I buy this product from this company.
Dryer broke a few days before warranty ran out. No power - a common and known fault - so stated the technician and information found on several web sites. The technician was very difficult...Read complete review
Dryer broke a few days before warranty ran out. No power - a common and known fault - so stated the technician and information found on several web sites. The technician was very difficult to work with & showed up hours after supposed scheduled time - totally unprofessional. His car leaked oil on my driveway. The dryer works but one pixel on screen is weakly lit, but it's working! Now the washer machine is acting up, of course it's out of warranty period.
Reviewed by 62 customers
Displaying reviews 1-10
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from Waynesville, NV
Comments about Samsung 7.5 Cu. Ft. Merlot Front Load Electric Steam Dryer:
I really love the color of my new washer and dryer! Problem is the washer arrived with a deep scratch and the dryer when placed on top of washer much too tall for me! I have to use a step stool and even then hard to read the panel :( wish there was a different design option for stackables. So i have a mixed review about the purchase and functionality of this product...but its pretty :)
Bottom Line Yes, I would recommend this to a friend
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I love this dryer its quiet and dries fast!! I hope it keeps up the hype.
Great dryer - does generate a good bit of heat in the room. Might be a concern for me in the summer. great features, great aesthetics
The dryer works well except for a metallic noise we hear sometimes. Seems to be an improvement over our old dryer from 2002.
Yep cloths are dry!!
Great size, beautiful color. Nice options, more than we or most would use. Still can't wait to try steam cycle. Getting ready to install not as fun. Stacking assembly stinks for someone with limited space as it requires a deeper depth by staggering the dryer on the washer (check out the stacking kit first). Door on both washer and dryer stick a little. Had to switch the door around for our use but not hard to do. New so we will see how well it works.
from Kansas, USA
My towels were so fluffy. I like all the different settings that are available. I can even link the dryer to my cell phone to let me know when it is done.
After only 16 months my dryer is not working with no heating
from Northern Virginia
There is no heating inside the dryer after only 16 months of purchase. It doesn't matter whether in sensor mode or manual mode, it's like air fluff. Very disappointed that Samsung's poor quality control and short warranty.
Bottom Line No, I would not recommend this to a friend
from The Villages, FL
Just got it and only used once so far. Seems to do everything it is supposed to do - as expected!
Great Value, Quiet and Efficient
from Cibolo TX
Excellent value. Very quiet, very efficient. My wife does most of the laundry and she loves this machine. Lots of features, including steam mode, non-wrinkle mode, rack dry and the ability to program it with a custom run. It's a very fine looking machine too. Very happy with our purchase.
It was good while it lasted
I bought this unit brand new for 5 months with about average use, and then it started making a high pitch squealing/rubbing noise, followed by a light burning smell. It seemed really good at first.
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