Average Customer Reviews
Energy Star Rated - Yes
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(based on 336 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I had to return mine to the store-HOWEVER I will buy a different Samsung washer.
I loved it at first but about 1 month of owning it I started having major problems it would wash and spin then rinse but no final spin it would go to 9 minutes then...Read complete review
I loved it at first but about 1 month of owning it I started having major problems it would wash and spin then rinse but no final spin it would go to 9 minutes then refill with HOT water and then go to 9 minutes and do it over and over again,( all day long or until I pushed the power button to turn it off.) It filled with hot water, even if i put cold water settings and yes it was all hooked up correctly. I re-ordered the same machine but now I really think I will get one of your front loaders instead. I DO LOVE SAMSUNG products as I do own many of them and I am not saying that you make bad products and I will buy a different washer made by SAMSUNG . I do not care for a lot of electronic features that is why I bought this machine it was simple to use and entertaining , I loved the little tones it chimed and the extreme quietness of this machine is so awesome . Really It is a nice machine but I need a new machine that dose not need a repair man. I am interested in the huge capacity front loader Samsung makes.
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Reviewed by 336 customers
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Easy to use
from New Hampshire, USA
This machine makes laundry easy to do. Uses a lot less water. Clothes are still coming out clean.
Bottom Line Yes, I would recommend this to a friend
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LIKE BALANCE FEATURE AS IT IS LOCATED ON UPSTAIRS FLOOR.
(0 of 1 customers found this review helpful)
from El Paso, TX, USA
Love everything about it. Has everything I need. I love Samsung.
from Knoxville, TN, USA
I bought this washer 7 months ago. It has been very efficient. We love it!
Great Washing Machine!
from Indiana, USA
We purchases this back in late 2014. It has been one of the best machines I have ever owned. I love that there is not an agitator. Also love that the machine will weigh the clothes when they are dry and then wet so that the machine isn't spinning out of balance. We have found we are using way less detergent and can do bigger loads since the agitator is gone. I also love the fact this machine is gentle on the clothing as well. Haven't had a single piece of clothing ruined in this thing. Highly recommend this washer!!
Samsung Top Load Washer
from Florida, USA
I am thrilled with this washer. My clothes have never smelt fresher!!
(1 of 1 customers found this review helpful)
We would highly recommend this washer to anyone. We have been impressed with it!
I am very Satisfied with this product and would buy another product with this same quality.
very quiet operation
from Hutchinson Island, FL, USA
2 issues-using Tide detergent as directed-I see NO suds when washing and you cant adjust the amount of water in tub-it is dispensed automatically-so top layer of clothes are not submerged completely I cant say clothes are not clean but its my perception due to these shortcomings-machine appears to be potentially repair prone with all the flashing lights and bells and fancy dials that were not apparent in the display model that did not operate my wife cant reach into bottom of tub-had to purchase a extended reach clamp
Bottom Line No, I would not recommend this to a friend
from Western Springs, IL, USA
Quality: When the washer was delivered and installed it would not work. The control panel would light up and the washer would make noises but nothing else happened. The retailer replaced this unit within 3 days and the replacement worked. However, it left us with a concern about the manufacturing quality of this product line. Noise: This unit is quieter than the agitator washer it replaced. I don't know how it compares to other non-agitator units, but I would rate this as; very quiet. Washing performance: After washing a number of loads with various types of material, this washer does a good job of cleaning with the following caveat. When washing a load od dirty sox and work clothes, the clothes came out dirty and still had grass clippings all over them. In the next load, I set the soil level to Heavy and turned on the Aquajet Deep Clean button. The loads have come out clean now. Unbalanced Load: The only annoyance, with this unit, is that when doing bulky loads like bed spreads and sheets, the unit stops during the spin cycle with an error message of UE. You have to press the Pause button; redistribute the load and press the Start button. I've checked, with a leveler, that the unit is level, so this seems to be a design flaw. Overall, I would say this is a good washer.
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