Average Customer Reviews
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(based on 279 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I had to return mine to the store-HOWEVER I will buy a different Samsung washer.
I loved it at first but about 1 month of owning it I started having major problems it would wash and spin then rinse but no final spin it would go to 9 minutes then...Read complete review
I loved it at first but about 1 month of owning it I started having major problems it would wash and spin then rinse but no final spin it would go to 9 minutes then refill with HOT water and then go to 9 minutes and do it over and over again,( all day long or until I pushed the power button to turn it off.) It filled with hot water, even if i put cold water settings and yes it was all hooked up correctly. I re-ordered the same machine but now I really think I will get one of your front loaders instead. I DO LOVE SAMSUNG products as I do own many of them and I am not saying that you make bad products and I will buy a different washer made by SAMSUNG . I do not care for a lot of electronic features that is why I bought this machine it was simple to use and entertaining , I loved the little tones it chimed and the extreme quietness of this machine is so awesome . Really It is a nice machine but I need a new machine that dose not need a repair man. I am interested in the huge capacity front loader Samsung makes.
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Reviewed by 279 customers
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We received our appliciance in a timely manner and were highly satisfied with the performance and up to date features it has. Coming from an old school top load washer this is super updated and high end for me. Very happy with my purchase.
Bottom Line Yes, I would recommend this to a friend
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Brand lives up to its reputation!
Excellent product! Highly recommend! Easy to understand instructions and manual!
Hesitant at first.
from Arkansas, USA
When we first started shopping for a washer, I didn't want anything fancy or sophisticated. I was always the type to buy the cheaper models and continuously have service techs out working on them. We went out on a limb and decided to go with the Samsung brand and we couldn't be happier. They are just a little bit more expensive than others, but are 100% worth every penny. It has more features than two competitors combined, and we have found our self using every single one of them. We have found the reliable brand and will continue to be loyal customers from here on out!!!!
So far so good. It takes a tad bit longer to run than a normal machine but it is also my first HE washer. Love the sounds it makes. Overall recommend.
(1 of 1 customers found this review helpful)
This product is a great machine.
from Buxton,Oregon 97109
I absolutely love this new washing machine, it is so easy to use and I love the musical tones that it plays. This machine rocks, I would highly recommend this product to anyone.
from Georgia, USA
We have a family member who had one of these and had a few chances to use it. It worked great, so we bought our own, and this too is doing a great job on the laundry. Large capacity, water efficient, QUIET. My wife really likes it a lot.
AWESOME WASHING MACHINE!!!!
from Fontana, CA, USA
Just purchased and have already done 3 loads this machine is SUPER quiet, the washing machine room is located next to the TV room and this thing is whisper quiet!! Cleans great I haven't tried all the features yet but can't wait!!!
Everything I could ask for in a washer!
from Clarksville, TN, USA
After looking at many washers and reading many reviews, I decided on this Samsung top-loader washing machine. I have been using it for a month, and I have no complaints! It has all the washing options I could ever need, and then some. I've noticed since using this washer that the laundry truly does come out cleaner and smelling fresher than with my previous washer. The size is also ideal! As a family of five, three being young children, we have lots of laundry, I find that I can do a full load every other day, rather than a load (or two) every single day with my old washer. It even plays a nice little tune when the cycle is finished. I have yet to find any downfalls with this washer! I am completely satisfied with my purchase.
The Sleek design great capacity for washing the clothes modern features
A good product with some odd features
from Yuma, AZ
I read the Owner's Manual twice and listed several questions to ask the manufacturer who would know more about the product than would the seller. Here are the answers: 1) no shoes including slippers because of a balance issue - I have washed slippers with no problem, but they were part of a towels load. I haven't needed to wash tennis shoes so I don't have a report on them. 2) no excessive spa oils, creams or lotions - must wash in sink first; Personally, I think this refers to the sheets on the massage bed which I would not be washing (the spa would) so I think that this is a bit of over-kill for the average launderer. 3) no throw rugs - I have washed bath mats in the 'bedding cycle' because it is the only one with deep water which results in a slow wash speed (like delicates). That was successful so I have since washed indoor throw rugs with no problem. 4) only bedding in 'bedding' cycle - There was no mention of what cycle to put towels in so I asked. The answer was in the 'bedding cycle!' 5) different bleaches go in different dispensers - Only chlorine bleach goes in the left front dispenser. Color-safe (non-chlorine) bleach goes in the detergent dispenser along with the detergent. There was no good answer as to why this was so. I understand that the chlorine bleach would need to be diluted before reaching the clothes, but it wouldn't hurt the effectiveness of the color-safe bleach to be diluted since it is going to be diluted by the wash water anyway Now for the ODD features: 1) The end-of-cycle music is about 30 seconds long and cannot be stopped by raising the lid - only by pressing the Power button. I was told that this cannot be changed. 2) The Delay feature measures when the load will finish rather than when you want it to start. Here is how I learned that. It was 1:45 pm. My power rate changes to off-peak at 7:00 pm so I loaded the washer and clicked Delay six times to delay start to 7:45 pm. It was a Bedding cycle which runs for 1 hour and 24 minutes. Imagine my surprise when the washer started at 6:21!! 3) The Self-Clean feature uses no cleansing agents. Every washer I have ever had required something. Repairmen have always told me that a cup of vinegar will do the trick rather than the expensive products on the market. I honestly don't know how clean it gets with only water. It has taken a few washes to get used to these features. I wish that the bedding cycle wasn't quite so long and the end-of-cycle 'concert' was shorter, too. However, the clothes are coming out clean and thoroughly rinsed so I am at peace with the challenges.
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