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Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over...Read complete review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over the glass top. After spending two days and over five hours on the phone Samsung can't even tell me if the top is glass or plastic. Most disturbing is that when they finally got me through to the repair department I was told that this is cosmetic but that they (Samsung) would do a one time courtesy free repair and that I simply had to call samsungs ECR dept. Upon calling them to find out where to send the pictures of the damage I was told that they don't do that type of thing. I called the repair department back and was told "they do it all the time, it just depends on who you get on the phone and what they're willing to do for you". At this point in time I'm left wondering why Samsung would produce a product that the very act of using would cause damage, why the representatives can't tell me what the product us made of ( plastic or glass ) and most disturbingly why am I being singled out for descrimination regarding this one time good faith repair?
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Reviewed by 35 customers
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Perfect for everyone!
from Bethpage, NY
Comments about Samsung 4.8 Cu. Ft. Top Load Washer:
I like a "no frills" machine - not too many gadgets/options. I have to say, I was a little intimidated by the look of the control features but once it started up, it was very simple. Just go step by step and it's easy! The super large drum does twice the amount of clothes I was able to do with my previous machine - and I love the little songs it plays when the cycles are done. Super quiet and very efficient! Best purchase we've made in a long time.
Bottom Line Yes, I would recommend this to a friend
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from Nashville, TN, USA
I bought my first new Samsung washing machine after my old one of 13 years broke down. I was so surprised at the size of the inside and all the clothes that fit in there. It's extremely quiet when running and the digital read out gives you exactly how much time is left before the cycle is over. This is my first Samsung washing machine and I have to say that I'm more than pleased with my purchase.
Wonderful "big" Washer
About Me Heavy Duty User
I had a front loader for the past 7 years. It was not a great machine. When we had it repaired the technician showed us the build up of mold on the drum(it did not have a cleaning cycle) The door had to always remain open, and every time a family member ran past it the door was closed. This new machine is wonderful. I can do larger loads, bedspreads, bedding, etc. The only problem I can see, is that the drum is very large and deep, so it is a little harder to reach in and get all the laundry out. I am 5'7 and stand on my tip toes. Anyone shorter will need a small step stool. But easily worth this small problem. This one also has a self clean cycle. Big, sturdy, Great machine!
Service and delivery comments:
The delivery went seamlessly. The guys were great.
from Western Springs
About Me Frequent User
I'm glad that I bought it
Deep Washer Cleans Lots of Clothes
from Oklahoma City, OK, USA
I am 5'4 inches tall so its a little difficult for me to reach to the bottom of the washer, to get clothes out. I washed 7 pairs of jeans in this washer which is good. Had two weeks of laundry and got it done in two days. Note that I wasn't doing laundry non-stop but on and off for two days. A Con: the washer doesn't give you the choice to wash in hot and rinse in warm so whatever temperature you pick; its for washing and drying. I thought this washer was going to use a lot of water since its so big but it doesn't. The other thing is: it doesn't have small, medium, large or extra large loads instead the washer spins around at the beginning of the wash cycle and determines how heavy the load is to determine how much water it needs to wash the load - but the washer still doesn't use that much water even in large loads (7 jeans).
from Houston, TX, USA
I like this product alot. It serves my needs well, and so far has met all my expectations. The price point is perfect too. My only concern is that during some washes it squeaks....I'm not sure if it's a minor issue that will go away on its own, or because it's brand new and the parts need to settle in? Sounds stupid. But we shall see.
The washer cannot handle the larger loads without UE errors no matter how carefully you load the washer. After using this washer for almost a year I don not care for the design of the control panel. This washer does not clean any better than any other I have had over the years. Remorseful.
Bottom Line No, I would not recommend this to a friend
(2 of 2 customers found this review helpful)
Bang for the buck!
from South Carolina
I never shop for appliances or other big ticket items without researching first. This washer came out highest for performance and reliability within my price range. It is a a true bargain! I am impressed by the capacity and how clean and fresh clothes come out, but was dazzled by how the spin extracts almost to the point of dry! The efficiency of the washer saves more money on the dry time leading to really great value!
So far so good!
I have only had my machine for 2 weeks, but so far I really like it! My old machine was a front loader so this is taking some getting used to. The capacity is HUGE! I wish it had a "hand wash" setting, but the delicate seems to do the trick. There are almost too many options and I am sill learning about them. I like the clear top. I also like the pre-soak function.
from EP, TX
I love everything about my washer, easy to use , beautiful design excellent performance , I really enjoy doing laundry.
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