Average Customer Reviews
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(based on 22 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over...Read complete review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over the glass top. After spending two days and over five hours on the phone Samsung can't even tell me if the top is glass or plastic. Most disturbing is that when they finally got me through to the repair department I was told that this is cosmetic but that they (Samsung) would do a one time courtesy free repair and that I simply had to call samsungs ECR dept. Upon calling them to find out where to send the pictures of the damage I was told that they don't do that type of thing. I called the repair department back and was told "they do it all the time, it just depends on who you get on the phone and what they're willing to do for you". At this point in time I'm left wondering why Samsung would produce a product that the very act of using would cause damage, why the representatives can't tell me what the product us made of ( plastic or glass ) and most disturbingly why am I being singled out for descrimination regarding this one time good faith repair?
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Reviewed by 22 customers
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I like the simplicity of the operation
from Topanga Ca.
Comments about Samsung 4.8 Cu. Ft. Top Load Washer:
Cleans well . Like the top loader very much last one I had was a front loader. I am almost wishing my dryer would go out so I could get the matching dryer. The controls are intuitive, and it knows how much water to use by the weight of the load. Water saver!
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from St. Augustine, Florida
This is the first washer I have owned without an agitator, therefore, I was pleasantly surprised to find out that the clothes come out really clean. The tub is really deep and even at 5' 9", I have to stretch a little to get the clothes out of the bottom of the washer. The soap and softener dispenser seems a little cheap and there should be a warning beep or message if you forget to slide it back in after filling it. Have also noticed that the washer vibrates on the spin cycle, but have not yet had the chance to notice which particular cycle it does it on. The washer is fairly quiet during operation.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
love it only one down side:)
from Walla Walla, WA, USA
I love this product the only problem is that I am 5 4' and I have to stand on my tippy toes or a step stool to reach into the bottom of the machine . smart , clean design and vary easy to work.
(3 of 3 customers found this review helpful)
This product has great features for the price
from Caldwell, ID, USA
I bought the washer and dryer pair from a local national chain at the suggestion of the salesperson, the washer is great! Far exceeds my expectations, A large drum for my heavy quilts is the best feature. I normally do three loads of laundry a week and now I do two. that cuts down on water and energy and soaps.
overall great experience
from West Chester, PA
About Me Frequent User
Excellent product, service provided by Abt.
my first samsung washer machine
I went to pick up my new washer take home and the machine don't work ,I have to go back and change this washer for another one on the firs time that is sad .
Bottom Line No, I would not recommend this to a friend
from Chicago, IL
Great product for good price.
Service and delivery comments:
Excellent Service and installation.
I've seen others receive free coupons for HE laundry soap and would have appreciated it also but did not receive any. The machine is awesome.
from oak lawn, il
About Me Heavy Duty User
i think the cycles are too long. my old washer was much quicker. i sometimes wonder if there is enough water in the machine....
NICE NEW WASHER
WE USE THIS WASHER EVERYDAY. THE LARGE CAPACITY REALY CUTS DOWN HOW MANY LOADS WE HAVE TO RUN.
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