Average Customer Reviews
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(based on 25 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over...Read complete review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over the glass top. After spending two days and over five hours on the phone Samsung can't even tell me if the top is glass or plastic. Most disturbing is that when they finally got me through to the repair department I was told that this is cosmetic but that they (Samsung) would do a one time courtesy free repair and that I simply had to call samsungs ECR dept. Upon calling them to find out where to send the pictures of the damage I was told that they don't do that type of thing. I called the repair department back and was told "they do it all the time, it just depends on who you get on the phone and what they're willing to do for you". At this point in time I'm left wondering why Samsung would produce a product that the very act of using would cause damage, why the representatives can't tell me what the product us made of ( plastic or glass ) and most disturbingly why am I being singled out for descrimination regarding this one time good faith repair?
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Reviewed by 25 customers
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Love, love, love this washer
from Lakewood NJ
Comments about Samsung 4.8 Cu. Ft. Top Load Washer:
I can't say enough about this washer. Love every feature. Love to do laundry now. Everything smells so clean. Very easy to use, very quiet too
Bottom Line Yes, I would recommend this to a friend
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I had to return mine to the store-HOWEVER I will buy a different Samsung washer.
from Hilo, HI, USA
I loved it at first but about 1 month of owning it I started having major problems it would wash and spin then rinse but no final spin it would go to 9 minutes then refill with HOT water and then go to 9 minutes and do it over and over again,( all day long or until I pushed the power button to turn it off.) It filled with hot water, even if i put cold water settings and yes it was all hooked up correctly. I re-ordered the same machine but now I really think I will get one of your front loaders instead. I DO LOVE SAMSUNG products as I do own many of them and I am not saying that you make bad products and I will buy a different washer made by SAMSUNG . I do not care for a lot of electronic features that is why I bought this machine it was simple to use and entertaining , I loved the little tones it chimed and the extreme quietness of this machine is so awesome . Really It is a nice machine but I need a new machine that dose not need a repair man. I am interested in the huge capacity front loader Samsung makes.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
from Midwest City, OK, USA
I was amazed at how quietly this washer cycled through a load of laundry as well as the many 'options' available for use. The quality is great as well as the overall looks.
I like the simplicity of the operation
from Topanga Ca.
Cleans well . Like the top loader very much last one I had was a front loader. I am almost wishing my dryer would go out so I could get the matching dryer. The controls are intuitive, and it knows how much water to use by the weight of the load. Water saver!
from St. Augustine, Florida
This is the first washer I have owned without an agitator, therefore, I was pleasantly surprised to find out that the clothes come out really clean. The tub is really deep and even at 5' 9", I have to stretch a little to get the clothes out of the bottom of the washer. The soap and softener dispenser seems a little cheap and there should be a warning beep or message if you forget to slide it back in after filling it. Have also noticed that the washer vibrates on the spin cycle, but have not yet had the chance to notice which particular cycle it does it on. The washer is fairly quiet during operation.
love it only one down side:)
from Walla Walla, WA, USA
I love this product the only problem is that I am 5 4' and I have to stand on my tippy toes or a step stool to reach into the bottom of the machine . smart , clean design and vary easy to work.
(3 of 3 customers found this review helpful)
This product has great features for the price
from Caldwell, ID, USA
I bought the washer and dryer pair from a local national chain at the suggestion of the salesperson, the washer is great! Far exceeds my expectations, A large drum for my heavy quilts is the best feature. I normally do three loads of laundry a week and now I do two. that cuts down on water and energy and soaps.
overall great experience
from West Chester, PA
About Me Frequent User
Excellent product, service provided by Abt.
(0 of 1 customers found this review helpful)
my first samsung washer machine
I went to pick up my new washer take home and the machine don't work ,I have to go back and change this washer for another one on the firs time that is sad .
from Chicago, IL
Great product for good price.
Service and delivery comments:
Excellent Service and installation.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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