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(based on 19 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over...Read complete review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over the glass top. After spending two days and over five hours on the phone Samsung can't even tell me if the top is glass or plastic. Most disturbing is that when they finally got me through to the repair department I was told that this is cosmetic but that they (Samsung) would do a one time courtesy free repair and that I simply had to call samsungs ECR dept. Upon calling them to find out where to send the pictures of the damage I was told that they don't do that type of thing. I called the repair department back and was told "they do it all the time, it just depends on who you get on the phone and what they're willing to do for you". At this point in time I'm left wondering why Samsung would produce a product that the very act of using would cause damage, why the representatives can't tell me what the product us made of ( plastic or glass ) and most disturbingly why am I being singled out for descrimination regarding this one time good faith repair?
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Reviewed by 19 customers
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(3 of 3 customers found this review helpful)
This product has great features for the price
from Caldwell, ID, USA
Comments about Samsung 4.8 Cu. Ft. Top Load Washer:
I bought the washer and dryer pair from a local national chain at the suggestion of the salesperson, the washer is great! Far exceeds my expectations, A large drum for my heavy quilts is the best feature. I normally do three loads of laundry a week and now I do two. that cuts down on water and energy and soaps.
Bottom Line Yes, I would recommend this to a friend
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overall great experience
from West Chester, PA
About Me Frequent User
Excellent product, service provided by Abt.
my first samsung washer machine
I went to pick up my new washer take home and the machine don't work ,I have to go back and change this washer for another one on the firs time that is sad .
Bottom Line No, I would not recommend this to a friend
from Chicago, IL
Great product for good price.
Service and delivery comments:
Excellent Service and installation.
I've seen others receive free coupons for HE laundry soap and would have appreciated it also but did not receive any. The machine is awesome.
from oak lawn, il
About Me Heavy Duty User
i think the cycles are too long. my old washer was much quicker. i sometimes wonder if there is enough water in the machine....
NICE NEW WASHER
WE USE THIS WASHER EVERYDAY. THE LARGE CAPACITY REALY CUTS DOWN HOW MANY LOADS WE HAVE TO RUN.
My washer died 2 days before Christmas. I had a Kenmore Calypso that is similar to this but the Samsung has no agitator and the Kenmore used much less water. Less water isn't better. The clothes in the Kenmore flopped on each other during the wash. The Samsung uses more water so clothes are suspended and the detergent/water flows through the fabric which cleans much better! My husband's grey work socks were not getting clean and I thought they were stained for good so when I took them out of the dryer after washing them in the Samsung I was stunned to see the socks were completely clean! This drum is huge - it needs it's own zip code! The first load was 7 pr mens jeans, 3 sweatshirts, tee shirts and socks. That's a lot. What I love is I didn't have to jump up and adjust the load because it was off balance! The spin cycle was completely quiet and that hasn't happened in over 10 years! We aligned the front of the washer to a line on tile floor and this machine hasn't budged since we put it in. No more going to laundry mat for rugs and bedding! Washed 2 bedroom pillows with no problem. Downsides are cycles take more time, since I kept my dryer, you'll need to dry 2-3 loads because the washer can handle so much more. Also I was lost - there is no setting on washer for whites. I thought that was odd. I did mine in normal and adjusted the water temp. I love the tune it plays when it's done!Detergent and softener delivery system could be thought out better, uses a drawer inside the machine at top of tub. Honestly no complaints. Washes well, very quiet, clothes are clean and rinsed well too. Great job!
(1 of 2 customers found this review helpful)
from North Carolina
from Rochester, NY, USA
This Samsung washer is fantastic and the warrantee is better than any other product on the market
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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