Average Customer Reviews
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(based on 12 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Set: Quiet and Cleans/Dry's Great!!
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing...Read complete review
Amazed how quiet the washer and dryer are. Washer settings with several preset selections. Select and press Start. You can also adjust water temps, spins if so inclined. Overall time for washing clothes reduced and the results are cleaner with the 'he' liquid detergents (recommended for these newer washers). Great Washer! Sings a tune when done. Dryer works great. Average time with a full load to dry about 38 to 46 minutes. Haven't tried the steam dry, no need. Once dry, sings a tune to let you know and will tumble randomly until you take clothes out to prevent wrinkles. Only complaint is the lint screen. Has gaps at the front that allow stuff to bypass the filter. Will likely need to clean your lint exhaust yearly if using often. Overall great pair that were real happy with.
Most Liked Negative Review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over...Read complete review
I Just purchased a new Samsung glass top washing machine. It has been used maybe 4 times. By simply placing a laundry basket on top of it I now have surface scratches all over the glass top. After spending two days and over five hours on the phone Samsung can't even tell me if the top is glass or plastic. Most disturbing is that when they finally got me through to the repair department I was told that this is cosmetic but that they (Samsung) would do a one time courtesy free repair and that I simply had to call samsungs ECR dept. Upon calling them to find out where to send the pictures of the damage I was told that they don't do that type of thing. I called the repair department back and was told "they do it all the time, it just depends on who you get on the phone and what they're willing to do for you". At this point in time I'm left wondering why Samsung would produce a product that the very act of using would cause damage, why the representatives can't tell me what the product us made of ( plastic or glass ) and most disturbingly why am I being singled out for descrimination regarding this one time good faith repair?
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Reviewed by 12 customers
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About Me Frequent User
My washer died 2 days before Christmas. I had a Kenmore Calypso that is similar to this but the Samsung has no agitator and the Kenmore used much less water. Less water isn't better. The clothes in the Kenmore flopped on each other during the wash. The Samsung uses more water so clothes are suspended and the detergent/water flows through the fabric which cleans much better! My husband's grey work socks were not getting clean and I thought they were stained for good so when I took them out of the dryer after washing them in the Samsung I was stunned to see the socks were completely clean! This drum is huge - it needs it's own zip code! The first load was 7 pr mens jeans, 3 sweatshirts, tee shirts and socks. That's a lot. What I love is I didn't have to jump up and adjust the load because it was off balance! The spin cycle was completely quiet and that hasn't happened in over 10 years! We aligned the front of the washer to a line on tile floor and this machine hasn't budged since we put it in. No more going to laundry mat for rugs and bedding! Washed 2 bedroom pillows with no problem. Downsides are cycles take more time, since I kept my dryer, you'll need to dry 2-3 loads because the washer can handle so much more. Also I was lost - there is no setting on washer for whites. I thought that was odd. I did mine in normal and adjusted the water temp. I love the tune it plays when it's done!Detergent and softener delivery system could be thought out better, uses a drawer inside the machine at top of tub. Honestly no complaints. Washes well, very quiet, clothes are clean and rinsed well too. Great job!
Bottom Line Yes, I would recommend this to a friend
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(1 of 2 customers found this review helpful)
from North Carolina
Bottom Line No, I would not recommend this to a friend
from Rochester, NY, USA
This Samsung washer is fantastic and the warrantee is better than any other product on the market
Great Washer...we love it..couldn't be happier.
from Greenville, NC, USA
My wife and I were a bit apprehensive about purchasing a washer without an agitator initially. My thoughts were, "How could the washer possibly wash the clothes without such?" The fact that there are very few with agitators anymore and these type have been on the market for over 10 years pushed me towards the purchase. I must say, we could not be happier with this washer. It washes clothes so well. The fabric of the clothes are fluffy and really clean. During our first wash I began to entertain the thoughts regarding the physics behind the agitatorless design. The washer does have a small agitator of its own kind in the lower center of the drum. However, this is just to break inertia of the clothes sitting still. Obviously its not the type of agitator that you and I are used to. The clothes themselves are the agitator. The more clothes one has in the washer, up to 3/4 of the drum fill, the better. The clothes are moved initially by that base agitator and then its the physics of bi-directional motion that causes the clothes to gently massage one another up through their layers resulting in cleanliness that I must say, Im impressed with. My wife done a lot of researching prior to this purchase and this particular model has nothing but great reviews across the web. I understand there are a lot of negative reviews regarding other top loader agigator-less type but this particular brand/model works well. The large tub allowing me to wash long tailed overcoats, large blankets and the like is an added ++++
(1 of 1 customers found this review helpful)
If you love clean clothes :)
from Elkhart, IN, USA
This is the first brand new washer I have ever owned and I have had it for maybe a month now and we absolutely love it! Theres no middle spin thing which I love! And it does and awesome job of spinning out! Clothes are almost dry when I pull them out!
This is a great product
We have had this washing machine for 1 month and it is working perfectly.
Redesign the detergent dispenser please.
Overall a very good washing machine. Some design improvement recommendations: 1) The detergent dispenser tray is to hard to remove/replace. This seems like a minor detail to tweak. 2) The clear panels on the washer and dryer are tinted. Not sure why. Lighten the tent or, make them clear so clothes can be seen. Other than that...nice job for the price point.
GREAT WASHING CHARACTERISTICS AND QUALITY PERFORMANCE.
from LOS ANGELES
VERY EASE TO USE AND PERFORMS EXCELLENT WHEN REQUESTED UPON.
(2 of 2 customers found this review helpful)
from Portland, OR, USA
(4 of 4 customers found this review helpful)
Comments about Samsung 4.8 Cu. Ft. Top Load Washer:
Great unit replaced problematic GE front loader.
Service and delivery comments:
Delivery took longer than I thought it should for them to just "drop it off."
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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