Average Customer Reviews
Energy Star Rated - Yes
Energy Star® Rated
(based on 1180 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and...Read complete review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and it no longer functions properly. I would understand if I had been overfilling the machine, and using it everyday, but that's not the case. I am currently having the problem reviewed by Samsung, and hopefully get everything resolved. Since I am out of the parts and labor warranty time frame covered, I will be paying out of pocket. Aside from my tale of woe, I would say that this machine has excellent features such as the waterproof setting meant for waterproof materials such as jackets which works wonderfully. I also like the fact that this washer can hold a decent size load of laundry and still be virtually quiet. The self clean setting is also a life saver, considering a lot of other HE machines don't have it and can start to smell pretty foul. I think the idea of this washing machine is great. The design and features are great, but the durability and longevity of the product in my experience is not good at all.
Reviewed by 1180 customers
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Perfect product for us
We enjoy this washing machine. It doesn't have a straight up agitator so it leaves so much more space for laundry. It has many extra type of features such as presoak, bedding, waterproof clothing, and self cleaning. You can choose your spin cycle speed along with how soiled it is and what water temp you want. You don't have to have just cold, warm, or hot there are other settings. Also it figures out how much water you need to wash your clothing so your not wasting water. I love the child lock feature that it provides. When locked it stops kids from playing with buttons but also if they break the auto lock it sets an alarm off and drains quickly to prevent drowning. We love the washer so much that we are getting ready to get the dryer to.
Bottom Line Yes, I would recommend this to a friend
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Love this washer!
We had a Samsung washer that was recalled. We love the Samsung features so we got another model. It is easy to use and very efficient. Great value, great washer!
New technology for an oldtimer, makes washing easier.
from Whiting, Manchester Township, NJ 08759, USA
This is the 2nd washer we have purchased from Samsung, so we have had the time and opportunity to properly rate this washer. At first we were concerned about not having an agitator in the washer and the low level of water being used. After using the washer on all types of materials we realized the amount of water was sufficient and so was the agitation as the clothes and other wash items were clean . The wash time is longer but, the wash does come out dryer and the Samsung gas dryer takes less time per load. Great washer with simple to use controls..
Love this product
Best washer I have ever owned. Packed with great features!!
from Oregon, USA
Good Value for the money. Easy to install except drain hose could be premolded with a bend and leveler legs hard to get at
this product has good features
I do like it, but wish it would use a little more water
(2 of 3 customers found this review helpful)
This product was just right.
from Missouri, USA
Has all the features that you would want in a clothes washer. Water is delivered to a chamber that agitates my clothes until the soil of my labor is removed.
Have had this machine just 4 days and already live it, The noise level is minimal and the load capacity is great,will see how it goes and update later on.
(0 of 1 customers found this review helpful)
This washer has a great apace capacity great features I'm in love with it
Does not clean
from North Dakota
I purchased this washer after reading reviews and having great experiences with Samsung products. Unfortunately, to say that I am disappointed and regret my decision to purchase this washer is an understatement. Pros: 1. Size 2. It sings a cute song at the end 3. It's quiet Cons: 1. It does not clean clothes! Truly, it swishes clothes around and does NOT clean anything. Kids clothes, anything with stains, underwear, cloth diapers, completely worthless. I thought it may be our detergent so after trying different types to no avail, I figured it may be because we have hard water. So I got a softerner... No change. I literally have to wash the same load 2-3 times. I have also experimented with almost every setting so that's not it. 2. It does not spin! The first time I used it I put "medium" spin speed and had to lift out SOPPING WET blankets. Again, completely worthless as I have to dry things double the time now. 3. The options are limited and because none of them produce any different result, they are pointless 4. Auquajet does not clean any better Bottom line- keep shopping. I love to write raving reviews about most things but I had to take the time to warn other people about this one! If you have kids, pets or ever stain your clothes, it just doesn't work :(
Bottom Line No, I would not recommend this to a friend
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