Average Customer Reviews
(based on 2 reviews)
Reviewed by 2 customers
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Favorite Christmas gift....
from Cataumet, Cape Cod MA
About Me Everyday Drinker
Comments about DeLonghi Lattissima Pro Espresso Maker:
We love the Lattissima Pro. We have been using it since the moment we unpacked it and have been delighted with its performance and the quality of the beverages. We found the various Youtube videos to be very helpful. Although the Nespresso originaline capsules are convenient and delicious, we have reservations about their cost and environmental footprint. The sealpod reusable stainless pods and seals are fantastic and perform flawlessly, allowing us to use our own fresh ground beans. The Lattissima Pro does it all, and does it with excellence. The digital operations screen is user friendly and allows the use of individual volume adjustments for the various beverages. It provides step by step prompts for all the beverages and also prompts you to activate the self-cleaning function for the milk frothing system. The entire unit is impressively sturdy, and well thought out. It would be easier to fill the water storage unit if it was not located on the back of the unit, but it is easily detachable. The Lattissima Pro has become such a fixture in our daily life, we wonder how we managed without it!
Service and delivery comments:
ABT was fantastic. We ordered this item from several other vendors Black Friday weekend when there were great sale prices due to incentives from DeLonghi. However, several days after placing our orders the other vendors told us the item was not available from the manufacturer and they did not expect to be able to offer it at the sale price when it became available. We were crushed. ABT to the rescue. We ordered, assured that the sale price would be honored. At first we were told that delivery would not be until the first or second week in January, based on DeLonghi's report. Imagine our delight when ABT emailed us on December 16 to advise that the Lattissima Pro had shipped, and we were thrilled to receive it 3 days later (thanks UPS for a surprising Saturday delivery!). Everyone that we dealt with at ABT was friendly, courteous and informative, and CS spent time checking on the availability when we called before placing the order, meaning they called around to various warehouses during the call. Outstanding customer service, they kept us informed via email. We cannot say enough in praise of our entire experience with ABT.
Bottom Line Yes, I would recommend this to a friend
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from Chicago IL
Easy and convenient to use for making excellent Espressos, Macchiatos Cappuccinos. Each drink is customizable. One-step frothing and excellent quality froth. Quick to produce coffees and easy to operate. Uses Nespresso coffee capsules, a bit pricey, but the taste and quality of the coffee is excellent. Also has a hot water or steamed milk dispenser that is handy.
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