Average Customer Reviews
Energy Star Rated - Yes
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(based on 11 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Fantastic for large king size bedding!
I have had this washer for a month.I use it for everyday laundry as well as seasonal laundry such as king size mattress pads and comforters.Having had Maytag...Read complete review
I have had this washer for a month.I use it for everyday laundry as well as seasonal laundry such as king size mattress pads and comforters.Having had Maytag agitator washers for 46 years I was a little concerned on how well these new washers would perform without the agitator.I did my reserach before I bought and I am pleased to say this washer met and exceeded my expectations. I never used half the settings on my old washers as it was cumbersome trying to figure out what to use and manually adjusting it. However on the Samsung it so easy and it is all set up for you.The only negative is I use a laundry additive Oxyclean powder. There is no dispenser for it so I delute it in warm water and add it directly to my clothes. As a side note when setting up the washer do not forget to turn the control dial back to Normal before you do the step six Calibration Mode.
Most Liked Negative Review
Worst Decision I have ever made
Please do not buy this washing machine. I have had so much trouble with mine. I had to have it repaired about 1 month after I purchased it. It does not get our...Read complete review
Please do not buy this washing machine. I have had so much trouble with mine. I had to have it repaired about 1 month after I purchased it. It does not get our clothes clean, it leaves soap residue on the clothing, fabric softener leaks out of compartment onto clothing, staining clothing. It doesn't use enough water to completely wet all the laundry in the tub. I pause the machine, add more water, and then turn it back on. (I realize it is HE and is saving water but if it doesn't get my clothes clean then it isn't doing the job it is supposed to do). It has ruined clothing from the stains left from soap and fabric softener. The dryer is equally horrible. I will never purchase Samsung again.
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Reviewed by 11 customers
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This Machine handles huge loads easily
from Spring Valley, CA, USA
I purchased this top loading washing machine and the matching gas dryer as a surprise present for my wife while she was away. She has always hated the front loading machine that came with our home, mold problems along the front seal. I am flat amazed at their performance! I work heavy construction, and come home most days covered in grime, and have to be constantly doing wash to keep work clothes ready for heavy use. The first time I used this washing machine and dryer, I was able to load them with a weeks worth of clothes in one load, with plenty of room to spare.This would normally have been three loads on the old machines. What a time saver!! The clothes came out much cleaner and fresher than we were used to from the other machines. I did a lot of searches online before picking this model, and really like the EZ-Reach design for a huge capacity top loading machine. The wife is gonna love this when she gets home.
Bottom Line Yes, I would recommend this to a friend
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(3 of 5 customers found this review helpful)
Wow Totally Impressed!!!
We have had this washer for 6 months. My husband picked it out as a surprise and of course it was. Having always owned a washer with agitator to beat the clothes clean I was apprehensive of it's cleaning power without beating the clothes to death. With the cool clear lid and locking door feature we washed our first load. One it was quiet, two we stood there like two kids watching it checking load level for how much water to use. (WOW) There are settings for everything. And a cute chime we did not expect when it was done. Then a king size comforter test the thing is so huge you could almost do two at once. This is top of the line modern technology at it's best! And they look beautiful the design is awesome everyone gives us compliments and are also impressed. I would advise pre-treating heavy soiled clothes. And being so huge measure your door ways first(31+ inches required and that is tight), we had to take off the door trim because we have a older home. Your friends and family will want to come and do their laundry and with a matching dryer your clothes are softer, feel great and no more clothes being beaten to rags. Your clothes will last longer.
(1 of 2 customers found this review helpful)
Giant capacity and cleans AWESOME !!
from Summerville, SC, USA
Iv'e had this washer about a week and had a ton of clothes ( 1.5 wks worth ) due to my prior washing machine giving in. Washed King size comforters with ease, what really impressed me was the fact the machine washed 6 pillows without a hiccup. I have a toddler that ruined ( so I thought ) some pillows with juice, kool-aid, chocolate and who knows the rest. Used the steam cycle with bleach and they all are snow white and good as new. Actually they smell better than new now. A little tricky to level. Follow the owner manual instructions to level. Using a level didn't get it close enough for optimal performance and balancing. Would recommend to anyone anytime, SO FAR...
from Oklahoma, USA
This is a great washer! The amount of space inside is fantastic!
great size wish it had a towel setting decreases my load size weekly and love that i can reach the bottom even though large capacity coats my work in half
(5 of 6 customers found this review helpful)
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
Great and huge washer
About Me Frequent User
Looks good and works great. Easy setup.
So far it's Great!
I just had this washing machine installed yesterday. I've already done 8 loads. In in my old washer that really would have been more like 16 loads. I have 3 kids, with 1 potty training, and the other two still small enough to get covered in dirt, so when my other washer broke the laundry piled up fast. After one day I'm already caught up! I love how much I can fit into the machine. I put my King sized comforter into the machine, and there was room for the mattress cover, the bed sheets, and the pillow cases too! That's everything for my bed all in one load! I switched from a front load machine to this, so I was nervous about whether or not it would be easier to reach to the bottom to retrieve the clothes vs. bending down to reach to the back of a front load machine. This machine lives up to the EZ reach design. It's even easy to reach the last baby sock that always gets left behind! The look and feel of the machine is nice and stylish too, it even plays a cute song for the signal instead of just a beep.
(2 of 2 customers found this review helpful)
By Grandma Joan
from Schaumburg, IL.
Comments about Samsung White Top Load Steam Washer:
About Me Heavy Duty User
doesn't balance well, knots up clothes, long cycles,chime is not adjustable for any real volume can't really hear it 20 feet away unless all is quiet .Loves to give unbalanced codes
Merchant response: If you are having issues with Samsung washer, please call our appliance service department at 847-967-8830 for assistance. Your appliance comes with a one year parts and labor warranty so there should be no cost for service.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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