Average Customer Reviews
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(based on 17 reviews)
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Most Liked Positive Review
Fantastic for large king size bedding!
I have had this washer for a month.I use it for everyday laundry as well as seasonal laundry such as king size mattress pads and comforters.Having had Maytag...Read complete review
I have had this washer for a month.I use it for everyday laundry as well as seasonal laundry such as king size mattress pads and comforters.Having had Maytag agitator washers for 46 years I was a little concerned on how well these new washers would perform without the agitator.I did my reserach before I bought and I am pleased to say this washer met and exceeded my expectations. I never used half the settings on my old washers as it was cumbersome trying to figure out what to use and manually adjusting it. However on the Samsung it so easy and it is all set up for you.The only negative is I use a laundry additive Oxyclean powder. There is no dispenser for it so I delute it in warm water and add it directly to my clothes. As a side note when setting up the washer do not forget to turn the control dial back to Normal before you do the step six Calibration Mode.
Most Liked Negative Review
Worst Decision I have ever made
Please do not buy this washing machine. I have had so much trouble with mine. I had to have it repaired about 1 month after I purchased it. It does not get our...Read complete review
Please do not buy this washing machine. I have had so much trouble with mine. I had to have it repaired about 1 month after I purchased it. It does not get our clothes clean, it leaves soap residue on the clothing, fabric softener leaks out of compartment onto clothing, staining clothing. It doesn't use enough water to completely wet all the laundry in the tub. I pause the machine, add more water, and then turn it back on. (I realize it is HE and is saving water but if it doesn't get my clothes clean then it isn't doing the job it is supposed to do). It has ruined clothing from the stains left from soap and fabric softener. The dryer is equally horrible. I will never purchase Samsung again.
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Reviewed by 17 customers
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(0 of 1 customers found this review helpful)
from Atlanta, GA, USA
Comments about Samsung Platinum Top Load Steam Washer:
This washer worked great for 6 month. It reduced our weekly loads by 50%. It suddenly started to have a spin cycle failure with all our loads. The problem has escalated to no longer having a successful spin cycle. For a "top of the line" washer this is not acceptable.....
Bottom Line No, I would not recommend this to a friend
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Good Product , nice design, good size, HE, easy controlled
Bottom Line Yes, I would recommend this to a friend
Best Washer, bright display, durable.
from Iowa, USA
Large family. economical because can wash larger loads of clothes and save water since it is high efficiency. Well worth the purchase.
this product has great capabilities
from San Antonio, TX, USA
this product satisfies my household needs. it gives us serval options in size of loads and even quick wash. trouble shooting instrutions are clear, love capability of large loads is a plus. love the plantium color and digital bright display
Great product, can handle really big loads with ease. Fits king size comforter easily and handles really well. Expensive but you get a high quality product.
This Machine handles huge loads easily
from Spring Valley, CA, USA
I purchased this top loading washing machine and the matching gas dryer as a surprise present for my wife while she was away. She has always hated the front loading machine that came with our home, mold problems along the front seal. I am flat amazed at their performance! I work heavy construction, and come home most days covered in grime, and have to be constantly doing wash to keep work clothes ready for heavy use. The first time I used this washing machine and dryer, I was able to load them with a weeks worth of clothes in one load, with plenty of room to spare.This would normally have been three loads on the old machines. What a time saver!! The clothes came out much cleaner and fresher than we were used to from the other machines. I did a lot of searches online before picking this model, and really like the EZ-Reach design for a huge capacity top loading machine. The wife is gonna love this when she gets home.
(3 of 5 customers found this review helpful)
Wow Totally Impressed!!!
We have had this washer for 6 months. My husband picked it out as a surprise and of course it was. Having always owned a washer with agitator to beat the clothes clean I was apprehensive of it's cleaning power without beating the clothes to death. With the cool clear lid and locking door feature we washed our first load. One it was quiet, two we stood there like two kids watching it checking load level for how much water to use. (WOW) There are settings for everything. And a cute chime we did not expect when it was done. Then a king size comforter test the thing is so huge you could almost do two at once. This is top of the line modern technology at it's best! And they look beautiful the design is awesome everyone gives us compliments and are also impressed. I would advise pre-treating heavy soiled clothes. And being so huge measure your door ways first(31+ inches required and that is tight), we had to take off the door trim because we have a older home. Your friends and family will want to come and do their laundry and with a matching dryer your clothes are softer, feel great and no more clothes being beaten to rags. Your clothes will last longer.
(1 of 2 customers found this review helpful)
Giant capacity and cleans AWESOME !!
from Summerville, SC, USA
Iv'e had this washer about a week and had a ton of clothes ( 1.5 wks worth ) due to my prior washing machine giving in. Washed King size comforters with ease, what really impressed me was the fact the machine washed 6 pillows without a hiccup. I have a toddler that ruined ( so I thought ) some pillows with juice, kool-aid, chocolate and who knows the rest. Used the steam cycle with bleach and they all are snow white and good as new. Actually they smell better than new now. A little tricky to level. Follow the owner manual instructions to level. Using a level didn't get it close enough for optimal performance and balancing. Would recommend to anyone anytime, SO FAR...
(1 of 1 customers found this review helpful)
Expensive but exceeds expectations so far
Starting Aug 2014, five working adults keep this unit working with business clothes, weekend clothes and bedding. All marketing propaganda has been proven. We are highly satisfied and looking forward to procuring the matching dryer. Try it you will like it. Thus far we all feel you get what you paid for with this unit. We will try to keep you advised if any disappointments occur.
from Oklahoma, USA
This is a great washer! The amount of space inside is fantastic!
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