Average Customer Reviews
Energy Star Rated - Yes
(based on 1094 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and...Read complete review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and it no longer functions properly. I would understand if I had been overfilling the machine, and using it everyday, but that's not the case. I am currently having the problem reviewed by Samsung, and hopefully get everything resolved. Since I am out of the parts and labor warranty time frame covered, I will be paying out of pocket. Aside from my tale of woe, I would say that this machine has excellent features such as the waterproof setting meant for waterproof materials such as jackets which works wonderfully. I also like the fact that this washer can hold a decent size load of laundry and still be virtually quiet. The self clean setting is also a life saver, considering a lot of other HE machines don't have it and can start to smell pretty foul. I think the idea of this washing machine is great. The design and features are great, but the durability and longevity of the product in my experience is not good at all.
Reviewed by 1094 customers
Displaying reviews 1-10
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Quiet does a decent job.
from Ventura County, Ca.
Very quiet, cleans washes heavy soiled items well.
Bottom Line Yes, I would recommend this to a friend
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so far so good
from Bremerton, WA, USA
We've had our new washer since December 16th so far so good. I like the fact it doesn't have the agitator in the middle of it makes putting larger items in easier and getting things out to put in the dryer, without getting one of those horrible front loaders. The only problem I've had was trying to register my products . But other than that pretty good now
from Long Island, New York, USA
I had my 4 yr old Samsung washer recalled, although I had alot of problems with it, I still liked it and bought another Samsung. I like the way it washes my clothes and the cycles are perfect.
This product has great features
This product has easy to read settings and allows for various water and spin cycles for easy washing
The Samsung top-loading washer is exceptional!
from Bell Buckle, TN 37020, USA
When looking for a new washer and dryer three years ago, I kicked the tires of every brand on the market and was skeptical of purchasing a washer with no agitator. The new look of the Samsung top-loading washer tub was so different I almost by-passed buying the machine. No matter where I went looking, I always returned to the Samsung as my first choice. I was assured that if I was not satisfied with the performance of the washer, I could bring it in for exchange. Needless to say, that did not happen. I am truly pleased with the performance of my Samsung washer, dryer, and the products I have had longer: an electric stove, refrigerator, and cell phone. One might call me an advocate of this brand. I recommend Samsung to all of my relatives and friends who are looking for the best items on the market today.
(1 of 1 customers found this review helpful)
I love all samsung products
from Hoxie, Ar
I love this washing machine. Im a walmart auto care center technician and it really gets my work uniforms clean. Its a quiet washing machine and it looks pretty cool.
from Knoxville, TN
Absolutely love it! The best washer I have ever had!
from Oklahoma, USA
Running very quite and have had no trouble with it.
No violent vibration anymore
from Prescott AZ
Boy, what a difference. We followed the instructions that included a test load and then calibrated and this washer performed flawlessly. I stayed with Samsung and believe the decision was the right one. Matches our existing dryer (which is two years old ) perfectly.
Lowe's Beat the others prices.
Lowe's Beat the others prices and we purchased this washer for less than Maytag Bravos.
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