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Average Customer Reviews
Energy Star Rated - Yes
(based on 811 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
WORST washer ever!!!!!!
This is literally the WORST washer ever. It claims that you can wash more clothes because of the large capacity, but you can't fill it up with clothes because the water level is so...Read complete review
This is literally the WORST washer ever. It claims that you can wash more clothes because of the large capacity, but you can't fill it up with clothes because the water level is so low that it doesn't even get all of the clothes wet. You can't adjust the water level because it is suppose to be weigh the wash load and set the water level accordingly. I actually wash LESS clothes so that there is room in the washer so that it all gets into the water and has room to wash the clothes. I literally have to pause each load to check to make sure that all the clothes are pushed down into the water to get washed. I have actually resorted to washing large loads on the bedding cycle, which takes 80 minutes, so that there is enough water in the drum. Invest in spray stain remover because you will need to drench your kids clothes in them since the washer doesn't swish them around very well. I've owned this washer for 10 months and would return it if I could.
Reviewed by 811 customers
Displaying reviews 1-10
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I am really concerned with this washing machine
from Texas, USA
Noisy one and behaves in an odd way if we choose bedding cycle
Bottom Line No, I would not recommend this to a friend
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(0 of 2 customers found this review helpful)
Simple to Use
from Worcester, MA, USA
We are new home owners and were looking for a simple washer that would fit and wash blankets and bedding well. This is perfect for our needs. The display is user-friendly and has all the features needed without being confusing.
Bottom Line Yes, I would recommend this to a friend
(1 of 2 customers found this review helpful)
This machine has an feature to self clean. No more smelly washer.
from Wisconsin, USA
This washing machine has great options for the price. I love it!
Pump Is INCREDIBLY loud!!
Service technician (under warranty) indicated he would swap out the motor but he was not convinced that would resolve the issue. Outcome TBD. Hoping it corrects what I would consider an unacceptable noise level from Samsung manufacturer.
Very good product.Nice and big.Can wash lots of clothes at one time
(1 of 1 customers found this review helpful)
from River Ridge, La
My house is an open floor plan with my Samsung washer and dryer only behind a bifold door. I can't hear it running in the next room
I am so enjoying my new washing machine. It has just enough features, very user friendly, and great looking.
Even quieter than expected
from Elkins Park, Cheltenham Township, PA, USA
We replaced a front loader with this top loading washer. We keep the washer upstairs and the top loader was making the entire house vibrate every time it went through a spin cycle of medium or higher. With this new Samsung top loader, so far you can't even tell the spin cycle is happening even when you're in the room directly beneath the laundry. Heaven! Of course, we'll be careful with waterproof items (I've seen the stories), but I expect we'll be happy we chose this Consumer Reports Best Buy.
Easy usage,cleans great
from Hendersonville,TN, USA
Super large for blankets and all of your family needs,I have to stand on my tip toes to get clothes out,spins quietly,cleans garments well,does not have an agitator,you can easily pick your settings,when load is finished there is a really nice melody of music verses a beep or nothing.
Best by far
from Sun Valley, NV, USA
Replacing my brand with Samsung and i couldn't be any happier. Best price, awesome features and nice capacity for a family of 5.
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