Average Customer Reviews
(based on 127 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
"A Beautifully Engineered product"
I spent a lot of time reviewing the pros/cons of the different refrigerators available,because I'm a super critical individual,that always expects a Quality product. Sometimes I have picked wrong, but not...Read complete review
I spent a lot of time reviewing the pros/cons of the different refrigerators available,because I'm a super critical individual,that always expects a Quality product. Sometimes I have picked wrong, but not this time,because this Samsung fridge is a well designed and solidly built product. When you open the Doors/ Drawers everything operates smoothly and while some reviews commented on noise, I can attest that this refrigerators operation is whisper quiet. In fact,The only time I can tell it's operating is when the occasional ice cubes drop, which I consider normal. We have received many compliments on the design/style ,especially when you swing open the doors. We purchased the Counter depth model ,due to having a smaller kitchen, and was informed that it was more expensive than the regular size model,which I don't understand , But it was worth the money..Next up, is the purchase of the matching Smooth- top, convection oven.
Most Liked Negative Review
Samsung how I hate your Ice maker
This refrigerator has been in our home for 8 months. It was the model the builder was providing and it looked great in the showroom. The first thing I learned while filling the fridge...Read complete review
This refrigerator has been in our home for 8 months. It was the model the builder was providing and it looked great in the showroom. The first thing I learned while filling the fridge was that the Ice maker takes up a third of the left side of the fridge and the narrow shelves on the door are too small to hold a bottle of water or soda can. they show it with children's juice boxes but even that must be a tight squeeze. I use it for sticks of butter. My second complaint is the quality of the ice cubes. They are white and frosty. When added to a carbonated beverage they cause it to foam excessively - depleting the desired carbonation. We have changed the filter and checked the flow of water but still white ice cubes not clear hard ice. A point to consider: you never have access to bulk ice. You can't reach in and get a pound of ice for a cooler. It must be dispensed through the door, a slow process. The crushed ice option is my husbands favorite. The various sized pieces of ice come shooting out of the chute and only a portion end up in the glass, the rest are on the floor. We have already had the bottom freezer serviced. They replace the rails and closing mechanism because there was a small gap on one side. We discovered this was an issue when returning to the house after being gone for three months. We were unable to open the freezer door. The entire top drawer was full of a glacier of ice that formed. We had to defrost the fridge for two days to melt it and have three service calls. One to say, after it melted, that it was fine. One to see the ice when it started to reform and one to replace the rails, gasket and closing mechanism. My advice: wait for a redesign Pro: the fridge and freezer seem to keep a steady temperature In a quiet house the hum is very noticeable.
Reviewed by 127 customers
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Like it. Wish there was a way to adjust the back feet for level.
Bottom Line Yes, I would recommend this to a friend
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23CF French/Door Fridg/Freezer
from Amherst, NY
I am still trying to configure my space. I am sure in the end I will find this is my best refrigerator yet. I am loving all the features. Though I had to have a counter depth refrigerator which cuts interior space, I will get used to this feature.
Nice Counter Depth French Door Fridge with water/ice through the door
from Portland, OR
We researched Counter Depth French Door Fridges with water/ice through the door. We selected this model after much diligence. It performs well, just occasional drips of water due to ice melting from pieces melting in the chute. I believe the auger that ejects the cubes breaks some cubes which stick to the walls of the chute. Not a significant quantity of water, but if your fridge is installed over hardwood floors like ours, it doesn't take much water to damage the floor. That said, this model is functionally equivalent to a deeper/larger version yet about $200 more. This is typical for the appliance industry, but annoying to me. If it were clothes, why charge more for slim? Less material used. Oh well, still a good fridge!
So excited for our new fridge!
from Deerfield, illinois
Comments about Samsung Counter Depth White French Door Bottom Freezer Refrigerator:
Haven't had a new fridge in over twenty years and the features are exceptional. Love the French doors and the ability to adjust the shelves. Prefer the pull out double layer freezer drawers.
Service and delivery comments:
Delivery on time, perfect condition and always kind delivery men. It's why we go back to abt over and over again for everything!
Love The Ice!
from Seattle, WA, USA
I have had this fridge for a short period of time but am really happy with the purchase, the features and the ICE! I'm an ice junkie - I really love the little balls of ice that come out of commercial machines. The ice from this fridge is perfect for me because when you bite into the ice, it breaks apart. Some might feel the ice is too white, but that's what makes it a "softer" ice. I'm thinking there is a way to make it more clear and hard, but that is NOT what I want. I like the layout inside and find it pretty nice for my needs. Not a lot of door rack space but sufficient for me. I think Samsung makes a good product.
Awesome new fridge
This replaced my old side by side. I love the width, and being counter depth makes it much more accessible by everybody in my house. My only wish is that there were a flip up door for my butter.
from Portsmouth, VA, USA
This was the only counter deep refrigerator we could find in white other than a side by side. The features are great, the refrigerator and freezer compartment tempatures are controlled seperately which gives you a true freezer. It is extremely quite. Good lighting.
I love my new fridge
from New jersey
I always had a top freezer refrigerator and wanted to try the French door style with a bottom drawer freezer. Wow!! I love it. I know what is in my fridge and usually open only one door to quickly grab something. It's a pleasure. Also, the double freezer drawer makes it easy to get everyday items stored in the top drawer. I use the bottom drawer for storage.
(1 of 1 customers found this review helpful)
from Florida, USA
Bottom Line No, I would not recommend this to a friend
You think you know refrigerators? Check out Samsung!
from Chicago, Illinois
I use my new refrigerator for the typical kitchen uses. In addition, because of my interest in wine, I find that opportunity to "arrange" shelving to accommodate wine bottles a serious plus. I did not see these options at first. Very versatile and great looking!
ABT service was perfect!. Very careful not to damage anything in my condo. Very professionaland quick.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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