Average Customer Reviews
(based on 112 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
"A Beautifully Engineered product"
I spent a lot of time reviewing the pros/cons of the different refrigerators available,because I'm a super critical individual,that always expects a Quality product. Sometimes I have picked wrong, but not...Read complete review
I spent a lot of time reviewing the pros/cons of the different refrigerators available,because I'm a super critical individual,that always expects a Quality product. Sometimes I have picked wrong, but not this time,because this Samsung fridge is a well designed and solidly built product. When you open the Doors/ Drawers everything operates smoothly and while some reviews commented on noise, I can attest that this refrigerators operation is whisper quiet. In fact,The only time I can tell it's operating is when the occasional ice cubes drop, which I consider normal. We have received many compliments on the design/style ,especially when you swing open the doors. We purchased the Counter depth model ,due to having a smaller kitchen, and was informed that it was more expensive than the regular size model,which I don't understand , But it was worth the money..Next up, is the purchase of the matching Smooth- top, convection oven.
Most Liked Negative Review
It's hard to work with
The refrigerator is fairly good with adjustable shelving. The french door freezer is real poor. The design of the drawer in the freezer is awful. You can't slide it back to get underneath...Read complete review
The refrigerator is fairly good with adjustable shelving. The french door freezer is real poor. The design of the drawer in the freezer is awful. You can't slide it back to get underneath without it coming off the track and then causing you to have to fight it back on track. This happened before adding food and after weight was in it. A very poor design that should be simple to operate and is not! To make an electronic panel on the door and not include a clock seems really cheap. Can't cost much to add a clock feature. Changing the temp for either freezer or refrig is poor. A simple up and down arrow system would be a lot better if not a keypad to punch in the temp you want. Filter alarm went off after a month in service and no reason. Right in middle of getting ice, it stopped and no water either. Pushed the alarm and things work again. I wonder for how long?? Real irritating thing about this ice maker is how long it takes to get ice after pushing the lever in back to start it. Last - I am at this point because i have been run around trying to register the refrigerator so i can get an instruction book. Want to find out why the filter alarm went off when it is supposed to be at least 6 months before that happens the first time, not one month.
Reviewed by 112 customers
Displaying reviews 1-10
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from West Hollywood, CA
I replaced my 10 year old fridge with another model. The last thing I would have thought of asking the salesperson was is it quite. Well that one was so noisy I could not live with it. After many phone calls and arguments I was able to replace it with this Samsung model and could not more happy. Not only is it completely quiet, you cannot even hear it make ice. Awesome.
Bottom Line Yes, I would recommend this to a friend
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I like this product, i like the bottom freezer, and the design
from Miami, FL, USA
I like this product in design and function, and also fit my kitchen
The Purchase ever
When I had to replace my 9yr old refrigerator I was challenged by getting a white one that would fit in my customized kitchen. White refrigerators are no longer common as the stainless steal beasts seam to be more popular. No other companies had anything to offer in replacing it. Not only was it the right color and size but the features are the best ever. The warranty itself on the compressor can not be matched by any other company. Way to go Samsung
Amazing amount of space in this counter depth refrigerator!
from Lake Forest, IL
Comments about Samsung Counter Depth Stainless Steel French Door Bottom Freezer Refrigerator:
Purchased this refrigerator a few weeks ago. Still amazed at how spacious it is compared to old side by side of same cubic ft. So far so good.
Great fridge, not great freezer
from Louisville, KY, USA
The only problem is getting the frost to not build up in the fridge. Currently it's 50/50, definitely closing the freezer door all the way and only opening from the center of the handle but there is often frost build up on the door on the upper left side. Everything seems sealed perfectly, can't figure it out. I'm waiting a bit before I put in a service request, but a quick search online and this appears to be a very common problem.
from Chicago, IL, USA
This is the best fridge ever! I love the LED lights, the freezer at the bottom is so convenient and stores a lot! It has so many user friendly features and highly recommend this.
A little quirky
from Chicago, IL
The water dispenser has issues. I can't fill bottles of water from the spout as it does not line up and the bottles are too tall. The ice flies all over the place, with half missing the glass.That said the inside capacity is surprising. I get more useable space in the refrigerator and the freezer than my previous Jenn-Air.
Service and delivery comments:
After a glitch, delivery was on time and the installers paid attention to every detail.
(1 of 1 customers found this review helpful)
SHOULD HAVE PURCHASED YEARS AGO
QUIET AS A CHURCH MOUSE. I CAN SEE EVERYTHING, FIT EVERYTHING.
Looks Good -Works Good
from Fargo, ND, USA
Well arranged storage. Great style inside and out. Lighting is excellent. We Love It,
Nice delivery, a little difficult to level
from Stormville, NY 12582, USA
nice design from the packaging right to the ACTUAL fully installed use. Leveler legs could be better design the initial turning to adjust is too hard. I'd suggest a more rugged metal leg that can be turned with a simple open end wrench
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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