Average Customer Reviews
Energy Star Rated - Yes
Need more help?
(based on 412 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
1 Month to 1 Year, My Opinion Hasn't Changed
1 Month After Purchase: After my parents' 40-year-old trusty top-freezer refrigerator gave out, we were faced with the challenge of buying a new refrigerator. (Yes, the old one was an...Read complete review
1 Month After Purchase: After my parents' 40-year-old trusty top-freezer refrigerator gave out, we were faced with the challenge of buying a new refrigerator. (Yes, the old one was an auto-defrost.) We considered all the styles. The bottom freezer single door refrigrators were too big and were somewhat ugly and inconvenient. Most of the smaller units had freezer doors and not drawers. Bending to the small freezer space is worse than bending to a larger refrigerator space. The side by sides were just too big and wide and large items such as full-size cakes or party trays would never fit. Side by sides are so big they're small. We settled on a stainless steel front and were torn between buying another top freezer or a french door bottom freezer. In so doing, we decided a change would be good and went with the french door bottom freezer. My mother is older, and we thought having a refrigerator on top would be a welcome addition so she doesn't have to bend low for items in the refrigerator, realizing most new top-freezer door shelves go all the way down to near the floor for added storage, unlike our previous top-freezer. After reviewing and comparing nearly every refrigerator brand and model on the market, we finally settled on the RF217ACRS. We might've preferred the RF197ACRS which would've been exactly as deep as our old top freezer but it was not available anywhere locally and given the RF217 series is only 2 inches deeper, it still fits quite nicely alongside our countertop and provides a bit more storage space. First reason we selected the RF217 series was because of size. VERY few units had a short enough depth and correct width to even be considered. We wanted it to fit reasonably well and look good too. (Believe it or not, this unit actually has a shorter depth than some top freezer models.) Although it's not counter-depth, it's pretty darn close. It's height allowed it to fit perfectly with about 1/2 inch to spare from the cabinets above. Its width allows it to fit perfectly flush underneath our cabinets above. I measured it several times in the store before choosing it. Second, its internal layout was quite nice and didn't appear cheaply made with the adjustable/removable glass spill-proof shelves (heavy, durable) and gallon capacity refrigerator door bottom shelves. The LED lighting appeared very bright and expensive-looking for a model such as this, both in the refrigerator and freezer. Also, the vegetable bin sliders seemed a bit higher quality than some. They slid really smooth. The freezer was quite large (not that it had to be) and well-organized with the bottom bins and sliding organizer drawer. Ice maker with tray and scoop was nice too. The temperature was controlled digitally, with digital controls. Those were appropriately placed. Third, the twin cooling system was a major selling point for me. The dual evaporator keeps the air between the freezer and refrigerator separate, and definitely is a plus. Finally, it came in stainless steel and the handles were very attractive. The gray sides appeared bright. A nice thought was the requirement for the handle to raise slightly to more easily open the freezer. Overall, the thoughts we have after its delivery are pleasant. We were easily able to fit everything in the refrigerator with actually more room to spare than we thought we would. The freezer was nice and big so my mom doesn't have to run down to our chest freezer in the basement and nearly fall in it to find something (as often, anyway). The door shelves adjustability is very handy and easy to do. We like that you can slide the "fresh box" (what used to be called a meat tender) from all the way left to all the way right. It's easy to find and retrieve what you put in. Having the refrigerator on top makes so much sense. Also, we like that the freezer's internal sliding drawer is not just a rack (like some other refrigerators) and is a real drawer. The ice maker was a nice plus. (We're still waiting for a water line, so can't comment on that yet.) Third, the courtesy features are very appropriate. The door chimes telling you a door is open are nice. The sound effects for button press and door ajar are quite pleasant and very friendly. The digital controls are a welcome addition and very easy to use allowing you to set and keep the internal temperature for both the refrigerator and freezer at an exact constant. You always see the temperature inside both at a glance, which is nice. As for performance, the unit runs quiet and maintains temperature to a T. The refrigerator keeps things well cooled but we set it to 34 degrees Fahrenheit (coldest setting) to keep the milk ice cold, although we might warm that up some (38 is recommended). The freezer @ -2 keeps things as hard as a brick and it can go colder. The power cool and power freeze options are really nice and do really work well. I like that after delivery it only took a few hours using those features to bring the refrigerator and freezer temperatures down to where they needed to be. The doors are light and easy to open. Stainless steel does collect fingerprints, but it's very bright and stylish. As for recommendations, first, we would've like to see split shelves option. Also, the shelf with the "fresh box" looks better on top relative to aesthetics but isn't really feasible up there because it's too high up for shorter people. As for concerns, I'm not sure it's going to be beneficial long-term to have the LED lighting considering you need a repair technician to change the bulbs - those are NOT user-serviceable. Also, I have to say I was quite concerned with reading numerous reports of problems with Samsung units globally (coils freezing, reports of breakage and failure of internal components after only a few years), reports of poor customer service, lack of availability of parts, and only a small number of repair technicians who can or even will even touch a Samsung. However, most of that can be attributed to disgruntled customers writing poor reviews. I just hope I don't become a statistic :). However, all that aside, due to comparatively good reputation, we decided to take a chance on this unit because we liked it so much and it was so well designed. If I had to recommend it today, I'd do so. The unit is certainly something to recommend. Three different people saw it the first day and said they loved it. With that said, Samsung, don't disappoint me! 1 Year After Purchase: The refrigerator is still going strong with no problems detected. It's definitely made it this far and with flying colors, knock wood. We never got the icemaker connected. However, the ice container and scoop is otherwise very useful for bagged ice you buy. It's still an option, though. Overall, I really like the refrigerator. At nearly age 70, however, my mom can't get used to the radical change in configuration - going from only owning top freezers to a french door bottom freezer and says she wouldn't buy one again. However, although she doesn't like the form factor, she does like the convenience it adds and we both agree it keeps our food fresher and is very stylish. It definitely blends in well with the kitchen. The door chimes have saved my mom from leaving the doors slightly open COUNTLESS times and are an ESSENTIAL part of the refrigerator. Cleaning the shelving is extremely easy since the shelves are glass and plastic. We are careful about not damaging the refrigerator, so it has held up well cosmetically. I also use the stainless steel cleaner on the front doors and it shines nicely. The only minor problem is that the shelf spacing could've been somehwat larger for taller products inside. Again, split shelves would've been a nice option. Otherwise, no other complaints. Also, because this unit has the quality stainless steel alloy it's not magnetic on the front. It is disappointing since we can't put our refrigerator magnets on the front, just the sides. We still don't see a good competitor model out there. This is a well configured refrigerator and if it holds up well, we'll be very happy with it. Overall, this was a wise purchase and we do recommend it to others.
Most Liked Negative Review
Great refrigerator, BUT....
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and...Read complete review
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and the ice maker can't keep up, especially in the summer. Plan on making your own ice or buying bagged ice to have on hand. The ice maker is the only reason I can't recommend this unit to a friend. I paid a lot of money and it should make ice!
Subscribe to Reviews
Reviewed by 412 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Good Counter depth fridge
from New York
This refridgerator offers very good value for the price. Quiet and has a very good internal set up
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Comments about Samsung Counter Depth White French Door Bottom Freezer Refrigerator:
First New Refrigerator
So Far so Good, delivered in good condition and easy to hook up. Just remember to only move the refrigerator forward and backward on the wheels.
Really nice refrigerator
from Columbus, GA, USA
After having a 23 cf side x side for the last 14 years, there is so munch more usable space in this model. We especially like the large freezer drawer. We never had enough freezer space, now we rarely fill it over half full. Our old fridge, always really struggled to cool down after either being raided by the kids, or after putting groceries in after shopping. With the quick cool/freeze settings, this is a thing of the past and good riddance. Only two things I would change, if I could,. (1) The bottom drawer in the of the fridge portion is full width, which my wife loves, but you have to open both doors to access items in that drawer, ie; lunch meats, cheeses and other small items. I would divide that drawer into two, so you can open either side independently. (2) There is a spring loaded door stop on the fridge doors, which stop the door from closing all the way, you have to push the doors to close them. I would make them free swinging, so you let go of the doors, the doors close by themselves. The door alarm has saved me (and the kids) several times when the doors didn't completely close, but now I (they) remember. We haven't shopped for a fridge for many years, and were surprised by the innovations and frankly the price, refrigerators have gone through over the years. We really did our homework before making our purchase, reading reviews on many consumer sites, talking to salesmen, and more importantly, appliance repairmen (to find out which ones to avoid), we found one that stood out from the crowd, which would provide what we needed. We wanted space, easy access and sight to all parts of the fridge (no more lost mystery leftovers that get pushed to the back and forgotten) and one that would complement our recent kitchen remodel, and you can't forget about quality. Samsung has always been known for quality . We love our Galaxy S7's, TV, and Blue-ray player. For us, Samsung = quality......
Just plugged in two days ago. Had the water and ice feature installed by professionals. Looks good works well. Took a day to get ice.
Samsung counter depth refrigerator
from Vancouver WA
I bought counter depth refrigerator, looks great, work great, I like it. I recommend that refrigerator to buy on 4 of July, very good price!!!
Service and delivery comments:
The delivery was in time, they call me to make appointment and delivery guys was very nice and leave refrigerator when I asked. Everything looks great after delivery.
from Charlotte, NC, USA
its good and i am satisfy this Refrigerator and its
Very Happy With Purchase
from Westchester, illinois
Comments about Samsung Counter Depth Stainless Steel French Door Bottom Freezer Refrigerator:
Overall very happy with refrigerator. It's only been a month so no longer term comments. It is counter dept so you do lose some space. No separate holder for butter. We store a lot of tall items and with the pull up shelf and the slide back shelf we are able to fit everything nicely. We are a family of 3 and it works fine for us. Like the lighting and so easy to see everything inside.
Delivery and installation was great.
Excellent! Does exactly what it's supposed to do!
By Brian the biker
from Chicago, IL
Keeps stuff cold. good shelf set up, easy to use, looks good, seems easy to clean but haven't needed to yet, clear temp display and easily adjustable, fairly quiet, makes tasty ice and crushes it, nice chill drawer, minor con: smart feature is very basic but redundant... I think we all have better things to worry about than connecting to our fridges with our smartphones. You'd really want to take a good long hard look at yourself if you'd consider that feature a necessity!
Excellence as usual from ABT
What a Wonderful Refrigerator
from Tampa, FL, USA
We bought a new home and needed a refrigerator. After much research and visiting several stores, it was clear Samsung refrigerators are not only beautiful inside and out, but they are very reliable and energy efficient. Our requirements were pretty simple. We wanted a French Door model with ice and water through the door. But we also had a cabinet it needed to fit in and that limited our options to Counter Depth. The only thing that I find odd is that counter depth refrigerators hold less food, but cost more. I guess the "less is more" applies here. Other than the higher cost, we couldn't be more pleased. The shelves are intelligently designed to fold up. The ice-maker doesn't take up much interior space. And the LED lighting is bright, which is helpful when looking for something. All in all, this is a great addition to our new home!
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.