Average Customer Reviews
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(based on 93 reviews)
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Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good for our needs
We needed a refrigerator that would fit in the built-in space. We also didn't want the in door water/ice dispenser as this is the first thing to break (just read other reviews)....Read complete review
We needed a refrigerator that would fit in the built-in space. We also didn't want the in door water/ice dispenser as this is the first thing to break (just read other reviews). We did however purchase the optional ice maker. I'm happy with the functionality of the appliance. It seems like they could design the spill proof shelves so as not to take up valuable space 2" all the way around the shelf. Three shelves, in my opinion, is not enough. Four would be better as I am stacking containers on top of each other. Fingerprints are not impossible to remove from the stainless steel, but it is a daily chore.
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Reviewed by 93 customers
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Poor product and service
By Grumpy old man
from Chicago area
Comments about Whirlpool 22 Cu. Ft. Side-by-Side Stainless Refrigerator:
This product came missing any kind of finishing covers over the top hinges. Looks like an industrial product but is designed for home. Efforts to get parts to improve the appearance both by us and the retailer have been totally fruitless with Whirlpool. Typical big company runaround by customer service. Yuk!
Bottom Line No, I would not recommend this event to a friend
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Purchased this refrigerator about three weeks ago to replace the one in my kitchen as I was moving the current one that was still in perfect condition to use as my second refrigerator. My second one was not working properly and found it was less expensive to invest in a new one for the kitchen than to repair my old one. I had never been pleased with my kitchen refrigerator (size, design, no light in freezer). However, was very restricted as to size of appliance I could get to fit space. After much research and with such specific size limitations I decided on the whirlpool side by side. I have found it to be very functional. It took some getting used to and several attempts at inside shelf maneuvering to finally get placements that would work for my needs. Overall I am pleased with my purchase and if it continues to function properly for the duration of my ownership will have no complaints.
Bottom Line Yes, I would recommend this event to a friend
(2 of 2 customers found this review helpful)
One Great Refrigerator
By Don M.
from Louisville, KY
We bought this refrigerator after Lightning struck our home and our 32 year old Whirlpool side by side ended up being toast. We needed a unit that fit the space and this refrigerator fit the bill. With no water hookup for water we needed a refrigerator that did not have an ice maker. We found exactly what we wanted and are very happy. Mom always trusted Whirlpool and so do I. Thank you so very much
Images shared by Don M.
(1 of 1 customers found this review helpful)
from Durango, CO
Picture a shimmery silver refrigerator that twinkles in your kitchen. Not only is my new Whirlpool side by side refrigerator beautiful but when I open the door it is roomy, designed to be user friendly and the LED lights make it glow inside as well! The freezer section is large and easily organized. All in all, this Whirlpool refrigerator is a winner.
perfect for us
from Chatham Center, NY
I love the new refrigerator...the pre-set temps are right on the money. It's a perfect size for us. Not having an ice maker is also something we wanted.The only drawback is: when the refrigerator is running it's VERY loud.
from Santa Rosa, CA
We needed a smaller refrigerator to fit into an existing space, wanted a side by side, and had no access to plumbing. This was perfect. We have had for over a month. It comes with 3 bins, and we removed two and are just using the shelves that were on top of the bins, which works out well for our needs. Very pleased.
Second Refrigerator in Garage
from Rancho Mission Viejo, CA
We needed another refrigerator for the garage as I like to buy in bulk and wanted one without the water on the outside door, and this was the only one we could find without it. It is perfect for our needs!
The First Refrigerator I've ever loved!
from Vancouver, WA
We are "snowbirds" so we have two homes. We have THIS same refrigerator in both places and we love it!! All glass shelves and drawers - so we can see everything, everywhere at a glance!It's wonderful! We don't need a large freezer section so that is not an issue - it is adequate for us.We would not trade it for anything else, and we fully trust Whirlpool since we have other Whirlpool appliances in both places.(This totals 6 Whirlpool appliances).Thank you, Whirlpool, you've thought of everything! Rae Hillman
Very nice refrigerator!
from N. Little Rock, AR
We had to wait a month for it because we didn't want a refrigerator with an ice maker, but we are very happy with our purchase.
By Joe Pro
from Bethlehem, PA
3 weeks old and I'm very happy with the purchase. Easy access to both freeze and cooling compartment items. Stainless steel cleans with little effort. Looks sharp!
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