Average Customer Reviews
Energy Star Rated - No
Style and Extras
(based on 2212 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2212 customers
Displaying reviews 1-10
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from Florence, KY
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
I bought this about a month ago and am very pleased with it. I live in a condo so I have limited space for my refrigerator - it fit perfectly.
Bottom Line Yes, I would recommend this to a friend
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By P. S.
from Fort Myers FL
I bought this refrigerator about a week and a half ago. To replace a 15-year-old refrigerator. And because I'm not ready to redo my entire kitchen it had to fit in a certain spot. So I was limited on my choices because of the size needed. However I am very impressed with this model. It has a lot of bells and whistles and works great.
from Jeffersonville, IN
Water spigot aimed too far forward. You will need to use very wide mouth glasses to avoid spilling water all over the floor. Good space in the refrigerator-side, very limited in freezer. Freezer needs to come with one more shelf and they need to be more securely fastened (they are easy to knock loose). Ice and water icons need to be backlit...otherwise good interior lighting. Wide refrigerator-side door shelves hold a lot.
from Ringwood, NJ
Have had this product for about 3 months now and it is soooooo small. You can hardly fit anything in the freezer, and the three shelves in the fridge are TINY!. Why three drawers?? Design is horrible!
Bottom Line No, I would not recommend this to a friend
Speak looking fridge
from Dover, PA
Great looking fridge. The ice and water dispenser works great. The freezer section is a tad small. But overall, works for what I need.
We love this fridge!
By Van the mom
from New York
We bought this to replace a really old one and we are surprised at how nice it is considering the price is so cheap! We love the ice and water feature and the led lights in the fridge. You won't be able to fit really large things in it I.e. pizza boxes, but we love it!
Great so far!
from Burley, Id
We've only had this fridge for a few weeks, but so far we love it. It was hard to find a fridge small enough to fit in the space we had in our kitchen, but this worked well. Ice maker and water dispenser are awesome. We have bad tasting city water but this filter makes it taste great. It does seem to be louder than our 25yo fridge but not enough to be a problem.
from Lakeland, fl
I'm in a new home for 1month and I love all my appliances
from New Mexico
Fantastic Fridge with water filter,ice/water dispenser and superior led lighting.
This is one of the best purchases I have ever made.
from University City, Mo.
Love the refrigerator!
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