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Average Customer Reviews
Energy Star Rated - No
Style and Extras
(based on 2063 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2063 customers
Displaying reviews 1-10
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Problems with doors
from Pottsville Pa
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
Doors don't line up properly, had the replaced 3 times and still aren't right, don't know what else to do
Bottom Line No, I would not recommend this to a friend
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Great except for the noise.
from Columbus Ohio
This refrigerator is very noisy about every 25 minutes. Noise lasts about 25 seconds.
from St. Paul, MN
Whirlpool appliances came highly recommended to me. Hasn't disappointed!
Bottom Line Yes, I would recommend this to a friend
Dent really tiny on front. Ice does go on floor. Water should be a little colder. Does make noises, however that does not bother me. Everything else is great.
By Living a simple life
Have limited space and did not want a lot of bells and whistles. This fridge fits the bill. Looks very neat and clean and inside layout is very functional. I like the deli drawer and space in the door to store gallon milk.
from Chicago, IL
Everything I expect from Whirlpool.
from sand springs Oklahoma
Bought this a month ago and I like it except for the button for the ice maker you have to switch from water to ice it has a single dispenser where my old one had double dispenser
33-inch Wide Side-by-Side Refrigertor
from Myrtle Bach
Very satisfied with the appliance but is a bit noisy. I loved my Kitchen-aid in my old house it was more spacious.
Beautiful and Love the LED Lighting
By Fred and Ethel's Mother
from Bridgewater, MA
I finally was able to replace the 20 year old, smaller, contractor grade Top Freezer fridge with this beautiful model. It hardly makes any noise at all and the LED lighting is spectacular--you can see everything that is in there. No more lost moldy food. I love that Whirlpool offers a model that does not include the ice maker and water. The perfect model and fit for my needs.
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