Average Customer Reviews
Energy Star Rated - No
Style and Extras
(based on 2615 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2615 customers
Displaying reviews 1-10
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MORE ROOMY THAN FIRST THOUGHT
Comments about Whirlpool Black Side By Side Greater Capacity Refrigerator:
I ONLY HAD 33 INCHES WITHIN CABINET OPENING AND WAS WORRIED THIS SIDE BY SIDE MIGHT BE TOO SMALL. NOT SO. THE SHELVES HOLD TWO ONE GALLON MILK AND A TWO LITER SODA BOTTLE AND MORE THAN TWO GALLON BOTTLES DEEP. THE FREEZER LOOKS SO NARROW BUT IT HOLDS ALL I COULD EVER HOPE TO PUT INSIDE PLUS MORE ON THE DOOR. LOVE MY NEW WHIRLPOOL SIDE BY SIDE.
Bottom Line Yes, I would recommend this to a friend
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from Salt Lake City
Great fridge and good value
Nice Refrigerator for the size
By Florida Homeowner
The refrigerator works and looks good. Good features for the smaller appliance size (33").
from Atlanta, GA
Wanted smaller/regular size fridge. This model works well, is quiet, and has ample room for family of four.
1st Side By Side
from Pt. St. Lucie, Fl.
Because of our small space I was really surprised to find such a quality brand to fit our needs.My old refrigerator was 19 years old, so learning to adjust to the space of a side by side was a bit of a challenge in our small space but we managed. The family loves the LED lighting and the water and ice in the door.
Good Ice Maker!!
By Debbie B.
from Elyria OH
My last refrigerator was a Whirlpool and it lasted over 22 years, with only one service call, and that was for the ice maker. The ice maker finally went out on it, and rather than investing money in an appliance this old, I opted to buy another one. I loved the ice maker/water dispenser on my previous refrigerator, and because of the reliability of the refrigerator, I knew I wanted to buy another Whirlpool. I researched all brands and types of refrigerators. The one thing they all had in common was that their ice bins were very small. I also have friends that have other brands of refrigerators and are very unhappy with the ice makers in their refrigerators. Because of the limited space I have, I had very few options for choosing a refrigerator, with an ice/water dispenser in the door. I had to order my refrigerator on-line, sight unseen, because I couldn't find the one I needed in a store. At first, I was a bit disappointed because it seemed to take a long time to make ice. After a few days, it was making ice rapidly and filling the bin. The bin was not quite as big as our last one, but way bigger than most in other refrigerators.I am happy with the adjustable shelves, lighting and overall appearance and functionality of the refrigerator. I hope it lasts as long as my last one!
Love the inside door icemaker! It lifts off and can easily e
By Cathy J
from Bedford NH
Love the icemaker!
from Palm Harbor Fl
This is our third one this month with each one unable to cool properly . How can it be that we have been sent 3 new fridges and all of them cannot cool enough to dispense cool water . We had to use setting # 5 to get the proper 37F needed for a fridge and it's not even hot in the house. What will happen when temps reach 80F ? That fridge will be overworked . They sent a service person and he has no way of checking so he will try by changing out the thermostat first . At the factory suggested setting of #3, the fridge registers 52F .
Bottom Line No, I would not recommend this to a friend
My side by side
By Disappointed in CA
from West Hollywood, CA
From day one this refrigerator did not work. At the highest setting (5) the top shelf is 47 to 50 degrees. Bacteria triples at 40 degrees. I loved the sleek design but it is useless. We called the third day and were told to set it at the highest and give it time. A week later nothing lower than 41 degrees in the coldest part of the refrigerator. We had to go through the company warranty (for an international company not so great). We schedule an appointment with the repair service. After move things around to accommodate them a week later, they tell us we don't have an appointment. Finally we have a repair man come out and recommended a new one. We got the call, 4 days later, they are going to try to fix it. We bought it new. It should be replaced at their expense. We've been dealing with this for for well over a month. At this point I would never buy a whirlpool product. A tip before you buy; read the warranty - then decide.
By Rodney S.
from Syracuse, NY
I bought it in Nov. of 2016 and it's running like a 6 month old frig should be. I really like the view you have when you open the door, you see practically everything from top shelf to the bottom crisper drawer with practically a quick glance. The only minor issue I have is with the H2O/ice dispenser, to many function buttons for the operation. Just seems like having one for water and a separate ice dispenser is less likely too have a less chance of needing repair. Buttons wear out eventually, other than that I do like it a lot.
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