Average Customer Reviews
Energy Star Rated - Yes
ENERGY STAR® Rated
(based on 720 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Product, Nice Price, Dont' Hesitate
I love the goods looks of this refridgerator. It has large,strong handles, nice doors,clean stainless steel with gray sides, bottom is covered and it has a very nice presence in your...Read complete review
I love the goods looks of this refridgerator. It has large,strong handles, nice doors,clean stainless steel with gray sides, bottom is covered and it has a very nice presence in your kitchen. The inside is just as nice. It has large capacity and nice set up. The LED lights are really cool. You usually only see this in the higher price range. It has a crisper drawer and a thing called power cool in the fridge side.What is really cool is the power freeze on the freezer side. If the ice cream has started to melt, you can hold the outside button down for 3 seconds and quickly refreeze or if your favorite beverage needs quick cooling, you can use the power cool the same way. Beverage cooled in 15 minutes! The freezer has a area for large frozen pizzas near the ice maker, which is nice. The ice maker and water dispenser work great and it makes plenty of ice and does not leak water. I saw comments on previous models that mentioned this. This a new model just put out and I think they have solved those problems. The only negative is you have to push a little bit to get the ice to dispense, not good with plastic cups. If this is cotinues to be the only negative, I think I made a great purchase! Now the mostimportant thing is the price. It was the lowest price we found out there anywhere, especially packed with all the features this one has.This my first Samsung puchase and so far I am thrilled. We looked everywhere and this IS the best deal and a super product. If your'e reading this I'd say your search is over. Don't hesitate to buy.
Most Liked Negative Review
Cool reception because of broken icemaker
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put...Read complete review
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put a draw back in place. It was repaired a week later. Now, approximately 3 weeks after delivery (but unfortunately more than 30 days after purchase) the icemaker is broken. It is not producing ice in any normal quantity; we might as well not have one. I am so disappointed, because the online reviews were decent (except for the icemaker issue), and it is a nice piece of equipment to grace our new home. It's big enough to store most of what we need refrigerated, although I use a separate freezer and in the future I'll probably get a French door fridge owing to the somewhat narrow refrigerator side. The final problem I'm having is that I just cannot keep the stainless steel clean. I wish the product came with a full size stainless steel cleaner, as did my oven, or had a protective coating to keep it clean.
Reviewed by 720 customers
Displaying reviews 1-10
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from North Carolina
Comments about Samsung 25 Cu. Ft. Side-by-Side Black Refrigerator:
I bought this refrigerator few months ago and already had to replace the ice maker. Now the door hinges are making a noise every time I open the door. I didn't expect to have that many troubles on a new appliance.
Bottom Line No, I would not recommend this to a friend
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This is a great buy.
from Lawtton OK
This is a great buy for the price, but the filter replacement is a bit on the pricy side.
Bottom Line Yes, I would recommend this to a friend
Great Product except the one problem
from Albuquerque, NM, USA
I love this refrigerator and amazed at the room it has and the ease of finding things. The only problem I had was the Cool Select Zone drawer has a warped tract so Lowes will be contacting you on the 27th to replace drawer.
(1 of 1 customers found this review helpful)
couldn't help but fall in love with the elegant design of a new Samsung fridge
SAMSUNG DOES IT AGAIN!
from Laurel, MD, USA
Samsung must be the premier consumer product company in the world, or very close to it. My plasma television set, which is going on 10 years old, is still working flawlessly. And was, and is, fantastic. And both of my computer monitors are Samsung, along with my glass top cooking range, all have worked flawlessly for years! I'm very much looking forward to getting the same quality and service from my new refrigerator, which looks gorgeous in my kitchen! Robert
Great frig for price
This was our first refrigerator purchase. We chose it because of the Black Friday price. We have mostly been pleased. We ha one issue when it stop working but Samsung sent a repair man to fix the issue.
product looks great
Love the look and size of the refrigerator. Not thrilled with the way the shelves adjust in the main part of the fridge. Not possible to adjust shelves to accommodate tall items without losing other valuable shelf space. The mechanism you push to dispense water and ice should not be clear plastic. Immediately it showed scratch marks.
from Elysburg, PA 17824, USA
Very nice, great features, quit operation. Very pleased.
freezer shelves rickety
our freezer shelf on 2nd level from top has fallen twice, seems like there is very little space where it sits on the suppoirts. perhaps this is for air flow, but if an item 'sticks' to the shelf and you try to lift it up, the shelf comes up and then falls on the shelf below it. we ordered a new shelf, maybe it had the wrong size shelf on their initially? we'll see once the new replacement shelf arrives. but, we like the design overall and it is very roomy for all our food!
Not Cooling After Just a Year
from Yukon, OK
I loved my fridge but it's almost a year and two months old. Now the fridge side is not cooling. Sadly it's after the one year warranty time frame for the manufacturer warranty. Now I'm trying to keep my perishable food cold while I wait for someone to come check it out for a repair estimate.
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