Average Customer Reviews
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(based on 18 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great looking fridge!
We purchased the white version of this fridge to match our existing appliances. The compressor is very quiet. However, the ice maker is heard when dropping ice and when the water line refills...Read complete review
We purchased the white version of this fridge to match our existing appliances. The compressor is very quiet. However, the ice maker is heard when dropping ice and when the water line refills the ice tray. Many people have complained about this noise in other reviews of this model. The sound only last about 5 seconds and is no louder than our previous Whirlpool side-by-side model made when going through the same processes. The LED lighting is nice. It is very bright when there is no food in the fridge (i.e., when viewing the floor model at the appliance store). The LED lighting gives the fridge a modern look on the inside. The overall lighting in the refrigerator and freezer compartments diminishes as you add more food on the shelving. This is because all of the lighting is on the back wall and tends to get blocked as you fill the refrigerator and freezer with food. It would be nice if there was lighting for the bottom halves of both the refrigerator side and the freezer side. This would make it easier to see inside the bottom drawers. The issue with the lighting is not a deal breaker. I would still purchase this model again. We have a family of 5 and there is plenty of room for our groceries! The shelves are adjustable as are the door shelves on the refrigerator side door. There is a gallon sized shelve on the door as well. The other shelves on the door will not hold a gallon sized container. We like the electronic controls on the freezer door panel. There are settings for light, crushed ice, cubed ice and water. The refrigerator also has an alarm that sounds (a chime sound) when the door remains open too long (helpful if you have little ones who may not close the door). The temperature of the freezer and the refrigerator displays each time you open a door or get water/ice. This is a nice feature and it reassures you of the current temperature in both compartments. The ice dispenses slowly (1-2 cubes at a time) but it still does the job. Water dispenses quickly. We have had no problems with the water dispenser "dripping" as many people have mentioned in other reviews. I made a point to follow directions and run water through the new filter when setting up the fridge. We love our fridge so far! It looks great in our kitchen and keeps accurate and even food temperatures on both the freezer and refrigerator sides. I would recommend this model to anyone looking for an affordable, functional and modern looking refrigerator.
Most Liked Negative Review
Great efficiency and workmanship, but poorly designed.
Did not realize the shortcomings of this particular model until it was too late. The model on display was stainless steel. I ordered white and cannot read the display panel for ice and water...Read complete review
Did not realize the shortcomings of this particular model until it was too late. The model on display was stainless steel. I ordered white and cannot read the display panel for ice and water dispensers and other info. There is no drip panel on the door under the dispensers ( I have to leave a folded paper towel there to catch the drips and ice shavings. You cannot access the ice compartment to get a handfull of ice, you have to use the door or take the entire compartment out to get to the ice. I cannot imagine who designed this unit. The salesperson said that Samsung was one of the top units and if the decision had to be made between this unit and the other one I was looking at... Samsung was the way to go. I actually thought they had delivered the wrong unit at first. I went back to the store to check to make sure. The salesperson had no idea that these problems existed. Other than these three things, the refrigerator is great. But I purchased this expecting a "normal" fridge. I want to return it, but will have to pay a 15% restock and I can't afford that. I love the ice maker being in the door, that was the main selling feature. This does not make up for the shortcomings. I don't know how you are to know about these beforehand...they are not obvious if you are not looking at the actual color you are getting. I was also told that the unit had stainless steel door handles, but they are white. I understand why I was told this...they look stainless on line. I do regret this purchase, not for lack of efficiency, but these 3 shortcomings. I was so excited about my new refrigerator, but regret it every time I go to open the door.
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Reviewed by 18 customers
Displaying reviews 1-10
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from Port Griffith, PA 18640, USA
Comments about Samsung Side By Side Refrigerator:
LED lights, Ice Maker in Door, Very Quiet.Great Deal. I could not pass this buy.
Bottom Line Yes, I would recommend this to a friend
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Not family friendly
from Hampton, VA, USA
The lighting is very poor. In the store it looks great but as soon as you add food containers the lighting from the back of the refrigerator and freezer are blocked .. Very poor design. The indicators where you select water, ice, fridge and lighting is so faded into the dark glass that you have some difficulty reading. I made a mistake, maybe these are things others should consider before buying. I have numerous Samsung product, all of which are great except for this refrigerator.
Bottom Line No, I would not recommend this to a friend
Love quickness in which it cooled off and how quite it is. The black color is perfect with my decor.
(0 of 1 customers found this review helpful)
from Buford, GA, USA
from Louisville, KY, USA
The door display is great - it shows the refrigerator and freezer internal temperatures. The shelving is well-designed, and I love the LED lighting - a huge upgrade from the old-fashioned incandescent bulbs! In spite of the usual side-by-side limitations (hard to fit a pizza box in the freezer) this freezer has a LOT of space. It has a smooth black finish, which I'm not sure I like yet. It tends to show fingerprints, and with 3 young children, it shows a lot of fingerprints! The sides are textured, so I'm not sure why the front is smooth, but it matches our other Samsung appliances. We were limited on space, and opted to remove cabinets above our refrigerator space to be able to fit this refrigerator. Amazingly, the smaller refrigerators that would have fit were more expensive. We are very happy with this purchase.
from Columbus, OH
I like the quick cool and crushed ice. Good Fridge.
Samsung is the best side by side refrigerator on the market!
from Port Orange, FL, USA
I am a senior homemaker and have had many side by side refrigerators, This Samsung is by far the best one on the market for the price. Love the setup of the glass shelves, the drawers, the led lighting. It is so quiet, almost impossible to hear when it runs. Love the ice cube maker in the door leaving the full length of the freezer compartment all for food. The quality far better than other name brand refrigerators on the market and has a lower price. Thank you Samsung!
Love the freezer setup especially.
from Pensacola., FL
We are so pleased with this refrigerator. The icemaker in the door is a big plus. It is actually smaller in cubic ft than our old one, but seems roomier.
A very good refrigerator
A good product, with some very helpful designs on interiors and shelf designs. Shelves help keep food in an organized manner. Ice making and cold water are very convenient
(1 of 1 customers found this review helpful)
from Oklahoma City, OK, USA
Little skeptical at first as the water dispenser leaked a little at first but that stopped after a few weeks. Seals must have sealed up I guess.
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