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(based on 18 reviews)
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Most Liked Positive Review
The greatest Dishwasher ever!
Thrilled with this Waterfall DW! First few days we kept opening the door to make sure it was working, since we COULD NOT HEAR ANY NOISE! I had to show my husband the...Read complete review
Thrilled with this Waterfall DW! First few days we kept opening the door to make sure it was working, since we COULD NOT HEAR ANY NOISE! I had to show my husband the blue light (under the handle) that is on when the machine is running, so he would stop opening the door. Can't say enough about the 3rd rack, small plastic pieces fit perfectly, nothing falls through due to the liner pad. Like the idea of the remover liner pad for unloading as well. Great feature!
Most Liked Negative Review
Very disappointing & is being exchanged...NOT DESIGNED TO DRY DISHES
Yes, this dishwasher is super quiet. That's where the good points end. THIS DISHWASHER IS NOT DESIGNED TO DRY DISHES! Crazy, right? It's correct, there's no heating element so the dishes...Read complete review
Yes, this dishwasher is super quiet. That's where the good points end. THIS DISHWASHER IS NOT DESIGNED TO DRY DISHES! Crazy, right? It's correct, there's no heating element so the dishes are soaked after a cycle, even using rinse aid & the Dry+ button. I was sure this had to be incorrect, but it is designed that way. Had I been told by the sales associate, I never would have purchased it to begin w/. I like my dishes to end up dry, that's the beauty of a dishwasher in my opinion. I thought the top tray for silverware was clever, but it takes up too much space & I couldn't fit my dishes. My plates are too tall for the bottom rack, they're just average sized plates. The spinner that cleans can't spin, so my dishes aren't getting clean. The middle rack is adjustable so I thought moving it up was the solution. Wrong! Then my drinking glasses wouldn't fit. Again, normal sized glasses. Thank goodness the store is exchanging this for me. I love Samsung products, but this is a dud.
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Reviewed by 18 customers
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I am impressed
from NW Indiana
About Me Casual Cook
Comments about Samsung 24" Built In Waterwall Stainless Steel Dishwasher:
I love the silverware rack... It has decreased my unloading time.The lower rack for plates, etc. doesn't hold my plates upright easily. They sometimes tilt which adds to my load time.The middle rack for cups and glasses, the same.The plastic parts are really worrisome. A piece broke off the first time I was moving the rack. I asked the tech who came to see what was wrong (the piece helped hold the rack in place) said he didn't expect the plastic to last as long as the machine. Why won't manufacturers put a little more money in the plastic? I spent almost $1000, I would have paid $5 more for better plastic.
Bottom Line Yes, I would recommend this to a friend
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Second Choice ....
from North Little Rock, AR, USA
It was a second choice dishwasher ...but but but ..it works great and you dont hear its on .!!!!!! A great machine does the job clean and dry ..
Stylish and easy to use!
from Jacksonville, FL, USA
Our new Samsung dishwasher looks good, is very easy to use and is very quiet. Performance so far is excellent and construction of the unit is much better than that which it replaced.
So far not so good
It's pretty. But the big issue with ours is that the middle rack doesn't work correctly, gets out of alignment, and the door doesn't close securely and will pop open during wash. In two months, we've already had the unit replaced once because the original was damaged when it arrived, repair done on the second unit, and tomorrow is another repair visit. Yikes!
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Does not wash and does not dry. One great thing is it does leek all over your floor.
Not the product quality I was hoping for
from Richmond, VA, USA
This product has troubled me for the last month. The first install had to be replaced because the installer ran a full test cycle with all the packing material still inside which was sucked down into the system. The second install had a failed door latch. And now the third machine installed has had a door latch failure again. The other comments here on the poor drying and the reduced load space are right on target.
Dishwasher is Horrible
This is the most awful dishwasher I have ever had. The dry cycle is a joke. The dishwasher leaks and the top shelf does not always go in correctly making it impossible to close and latch the door.
from Columbus, OH, USA
Like the style, features, quiet operation. Very energy efficient, but does not dry. Problem area: The first unit delivered had a door latch failure. It was repaired, but failed again. The door would come open mid-cycle and spill water on the floor. The store replaced the unit with a new one, but this door latch is also suspect. The door will only latch after 2 or 3 tries. I do not feel confident about this door latch design, and feel that this one may also fail.
Decent dishwasher so far.
Agree with the other reviewers on the drying ability. However this unit is more energy efficient than units that have heating elements for heated dry. The water wall technology is unique and appears to be working fine.
great product after a service demonstration
from Coram, NY, USA
Upon installation there was a kink in the drain line, and we were ready to send the machine back. Tony the Samsung service tech found it and then gave us a demonstration of how to use the machine. We now use it and only use the short time wash and put it on disinfect. The dishes come out spotless and squeaky clean .
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