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(based on 51 reviews)
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Most Liked Positive Review
Cleans Great! I Didn't trust bad reviews
So far this dishwasher is awesome. It cleans much, much better than my old dishwasher. Having it in my home for a little while now, I can say that almost every negative review...Read complete review
So far this dishwasher is awesome. It cleans much, much better than my old dishwasher. Having it in my home for a little while now, I can say that almost every negative review I've read on this is a very simple fix. That's what directions are for :-)1. Make sure all of the packaging is out of the dishwasher (ESPECIALLY anything securing the Waterwall arm on the bottom).2. Use a rinse aid to help dry dishes (non-heated dryers take a little longer, but save energy) and use the Dry+ option. NO dishwasher drys plastic well, especially if it has a lip.3. If the door won't close, it is probably because the middle rack isn't alignied (in the up or down position). This can prevent the door from closing). It's a simple fix!
Most Liked Negative Review
Experiencing Leaking, Error Code and Streaking within First Month of Use
My beautiful Chefs Collection Dishwasher was installed in November 2014. The unit has the look and feel I desire in a dishwasher. Solid with Clean Lines. Unfortunately, it has leaked onto my hardwood...Read complete review
My beautiful Chefs Collection Dishwasher was installed in November 2014. The unit has the look and feel I desire in a dishwasher. Solid with Clean Lines. Unfortunately, it has leaked onto my hardwood floors 3 times. On the 1st leak the unit displayed an LE error code. The leak appears to be coming from the the top of the unit near the handle. After the first leak, I called to have the unit serviced. A certified repair person promptly came to my home and tested the unit. It appeared to work fine during the repair call. I used the unit again and it worked fine the same day. The following day , the unit leaked again from the same location near the handle. This instance the error code did not appear. I tried the unit another time , and, again it leaked from the top of the unit. I cannot trust the unit to run unless I am watching it. The normal cycle takes 2 hours and 38 minutes so this unit is not working for me. Additionally, each time I have used the dishwasher, the dishes have come out streaked even when using a rinse agent. I am really disappointed because I really like the unit. It did not meet my expectations to basically have clean dishes and not ruin my hardwood floors. Not asking for too much. I have a Samsung 55 inch smart tv (4 years old), Samsung refrigerator (7 years old) and Samsung washer and dryer (4 years old) and have had no problems with any of them which influenced my decision to go with the Samsung Chefs Collection dishwasher.
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Reviewed by 51 customers
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Never buy this dishwasher
from San Francisco, CA
Comments about Samsung 24" Built In Waterwall Stainless Steel Dishwasher:
Where to start: 1. the dishwasher doesn't have a door lock, great on design poor on function. This leads to cycles stopping randomly, water leaking on to the floor, and of course, unclean dishes. 2. Top rack doesn't sit properly, so it keeps the door open, or worse opens the door during a cycle. 3. Need to use liquid soap only. (Per Tech) 4. Need to always use Dry+ setting (Per phone support) If you want a pretty dishwasher for looks, great, if you want a quality, service free dishwasher to clean dishes, buy something else.
Bottom Line No, I would not recommend this to a friend
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(0 of 1 customers found this review helpful)
Product is nice you can't hear it run but does not dry dishes well
from Houston, TX, USA
I recently purchased this item. Love the look, sleekness and quite sound but does not dry your dishes. My rinse indicator is full with rinse aid and I have tried the +dry but still not completely drying the dishes. I read through the troubleshooting guide to be sure I am not missing anything being I have used dishwashers all my life and can't seem to find an answer. Just not good to have to manually dry my dishes after each wash.
from Boca Raton, Fl
Very quiet, nice display. Didn't really understand waterfall technology until late the first wash. Works well with baby bottles.
Bottom Line Yes, I would recommend this to a friend
Nice and quiet
Very quiet with a large capacity, everything comes out nice and clean!
(1 of 2 customers found this review helpful)
Best you will find
from Melbourne, FL USA
This is the quietest machine you will ever purchase. Seriously you have to press your ear to the door to hear it. Also, the water wall feature is ingenious. I am convinced this is the best dishwasher on the market. Well worth the investment....as a bonus it is so easy to use, my husband has even started doing dishes! Do not listen to the old reviews because at one time there was an issue with the hinges which caused water leakage. This is no longer the case as Samsung has fixed this. If you want to treat yourself, this is your machine.
This product has great features
from New Jersey
The selves slide out smoothly. Everything looks high end. Most importantly is my dishes in silverware come out super clean. I would definitely recommend this dishwasher.
from San Clemente, CA, USA
Seven of out of the 14 months that I have owned this dishwasher is has been broken.. My current service call is for a replacement waterwall bar (it moves across the bottom of the dishwasher). The original replacement part took 6 weeks to ship and then arrived broken.. Waiting for new part.
(1 of 1 customers found this review helpful)
The design compliments the kitchen well, very quiet that at times I have to double check to see if it's running. Lost of features and options on how you would like it to clean your dishes and the water wall is quite impressive and innovative feature that puts Samsung ahead of the competition.
from Menomonee Falls, WI, USA
I have had this dishwasher since July 2014. Overall I am disappointed with it given how expensive it was. I rate it average at best in cleaning. It IS very quiet I'll give you that much. I have had repair issues twice since I bought it. Once it wasn't draining water and now it doesn't cycle completely, shuts off after about 15-20 minutes. I am very disappointed in this over priced dishwasher.
from East Lansing, MI
Barely know it's on. I like the way it is almost invisible with the cabinets.
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