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Most Liked Positive Review
Cleans Great! I Didn't trust bad reviews
So far this dishwasher is awesome. It cleans much, much better than my old dishwasher. Having it in my home for a little while now, I can say that almost every negative review...Read complete review
So far this dishwasher is awesome. It cleans much, much better than my old dishwasher. Having it in my home for a little while now, I can say that almost every negative review I've read on this is a very simple fix. That's what directions are for :-)1. Make sure all of the packaging is out of the dishwasher (ESPECIALLY anything securing the Waterwall arm on the bottom).2. Use a rinse aid to help dry dishes (non-heated dryers take a little longer, but save energy) and use the Dry+ option. NO dishwasher drys plastic well, especially if it has a lip.3. If the door won't close, it is probably because the middle rack isn't alignied (in the up or down position). This can prevent the door from closing). It's a simple fix!
Most Liked Negative Review
Very disappointing & is being exchanged...NOT DESIGNED TO DRY DISHES
Yes, this dishwasher is super quiet. That's where the good points end. THIS DISHWASHER IS NOT DESIGNED TO DRY DISHES! Crazy, right? It's correct, there's no heating element so the dishes...Read complete review
Yes, this dishwasher is super quiet. That's where the good points end. THIS DISHWASHER IS NOT DESIGNED TO DRY DISHES! Crazy, right? It's correct, there's no heating element so the dishes are soaked after a cycle, even using rinse aid & the Dry+ button. I was sure this had to be incorrect, but it is designed that way. Had I been told by the sales associate, I never would have purchased it to begin w/. I like my dishes to end up dry, that's the beauty of a dishwasher in my opinion. I thought the top tray for silverware was clever, but it takes up too much space & I couldn't fit my dishes. My plates are too tall for the bottom rack, they're just average sized plates. The spinner that cleans can't spin, so my dishes aren't getting clean. The middle rack is adjustable so I thought moving it up was the solution. Wrong! Then my drinking glasses wouldn't fit. Again, normal sized glasses. Thank goodness the store is exchanging this for me. I love Samsung products, but this is a dud.
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Reviewed by 25 customers
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from Poland, OH 44514, USA
Comments about Samsung 24" Built In Waterwall Stainless Steel Dishwasher:
We bought this dishwasher on sale and it is worth every penny! First thing is that it's so quiet that we forget that it's running. We have to look to see if the blue light is on in the front. My dishes come out sparkling every time and CLEAN, unlike the previous dishwasher we had. Also, I just love the third rack! I would highly recommend this dishwasher! My Husband did want the Chef series because of the timer on the front of the dishwasher, but he wasn't willing to go the extra money for it. Did I say that I LOVE this dishwasher!!
Bottom Line Yes, I would recommend this to a friend
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This product is terrible....
from Texas, USA
It does not latch at ALL! It constantly turns off and pauses during every cycle, due to the door not shutting correctly. The racks are flimsy and don't slide in, I manually have to pick up the whole rack and place it inside the dishwasher. I have also had a professional install this dishwasher and tell me that the latch is broken, then to wait 2 weeks to have another technician come to the house and tell me nothing is wrong with the dishwasher and it doesn't need a new latch. This is by far one of the worst products I have every bought! Never again!
Bottom Line No, I would not recommend this to a friend
from Chicago, Il
About Me Avid Cook
(1 of 1 customers found this review helpful)
Pleased once issue was addressed.
We have been pleased with the dishwasher once the issue with the door staying closed was determined & fixed.
DW80H9930US Doesn't Cut It
from Atlanta, GA, USA
Less then 4 months old and it's already stopped working twice. When working, performs at a high level, however, it's not worth the trouble. Waiting now on a repair schedule for the 3rd different visit from warranty support. It collects water in the basin and will not pump out. There is no emergency drain.
(1 of 2 customers found this review helpful)
Three brand new Samsung dishwashers all FAIL in a two week period.
from Philadelphia, PA, USA
The Samsung water wall dishwasher has been a complete disaster. My kitchen has been out of commission for two weeks due to the fact that three brand new dishwashers were delivered to and installed by a major vendor, only to have all three fail !!!!! After the third failure, I investigated the installation provided only to find that the installers paid no attention to the Samsung manual. Being a professional mechanic, I followed the Samsung installation guide to the T, making sure I had their 20 inch and 30 inch minimum requirements for drainage and drain hose arch height, respectively. It still failed. I even changed the plumbing and it still failed. I then installed an air-gap and it still failed !!!!!!!! If I had to pay a plumber to do this, It would have cost several hundreds of dollars and I would still be without a dishwasher. If an appliance is so complex that the installer needs a PhD from MIT, I would say that it's time to rethink it boys.Incidentally, I have had two other brands of dishwashers, over a ten year period, prior to the Samsung which both worked perfectly in the same configuration.
Works as expected
from Wilmington, DE
After initial installation, water would drip out of the front of the dishwasher at the bottom of the door. Called Samsung. They sent a technician that fixed the issue in 5 minutes. There is a water deflector that was not attached properly inside the dishwasher. Once it was attached, no water leakage. He stated that he had seen this before. Overall, easy to use and gets dishes clean. Nothing fancy but it works, hopefully for a long time.
I am impressed
from NW Indiana
About Me Casual Cook
I love the silverware rack... It has decreased my unloading time.The lower rack for plates, etc. doesn't hold my plates upright easily. They sometimes tilt which adds to my load time.The middle rack for cups and glasses, the same.The plastic parts are really worrisome. A piece broke off the first time I was moving the rack. I asked the tech who came to see what was wrong (the piece helped hold the rack in place) said he didn't expect the plastic to last as long as the machine. Why won't manufacturers put a little more money in the plastic? I spent almost $1000, I would have paid $5 more for better plastic.
Second Choice ....
from North Little Rock, AR, USA
It was a second choice dishwasher ...but but but ..it works great and you dont hear its on .!!!!!! A great machine does the job clean and dry ..
Stylish and easy to use!
from Jacksonville, FL, USA
Our new Samsung dishwasher looks good, is very easy to use and is very quiet. Performance so far is excellent and construction of the unit is much better than that which it replaced.
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