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Whirlpool

Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer - WFW97HEDU

Abt Model: WFW97HEDSS | UPC Code: 883049333328
 Discontinued Product This item is no longer available from our website.
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Energy Star Qualified
Adaptive Wash Technology/ Load & Go System/ Load & Go Cartridge/ Precision Dispense/ Wash And Dry Cycle/ Active Spray Technology/ Steam Clean Option/ ENERGY STAR Qualified/ Presoak Option/ Diamond Steel Finish
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Product Details

Energy Star Rated - Yes

Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer, Model WFW97HEDU

Features:

  • Adaptive Wash Technology
  • Load & Go™ System
  • Load & Go™ Cartridge
  • Precision Dispense
  • 14 Adaptive Wash Actions
  • 12-Hour FanFresh® Option With Dynamic Venting Technology®
  • Wash and Dry Cycle
  • Active Spray Technology
  • Steam Clean Option
  • Smooth Wave Stainless Steel Wash Basket
  • Meets CEE Tier 3 Standards
  • ENERGY STAR® Qualified
  • Presoak Option

Specifications:

Configuration and Overview

  • ADA Compliant: ADA Height and Side and Front Reach Compliant
  • CEE Tier Rating: Tier III (Highest Possible Efficiency Rating)
  • UL: Yes

Cycle and Options

  • Number of Wash Cycles: 12
  • Washer Cycle Selections:
    • Whites
    • Heavy Duty
    • Towels
    • Allergen
    • Sanitize
    • Drain & Spin
    • Wash & Dry
    • Quick Wash
    • Delicates
    • Cold Wash
    • Normal
    • Clean Washer with affresh
  • Pre Soak:
    • 30 minutes
    • 8 hour
    • 60 minutes
  • Option Selections:
    • Detergent Concentration
    • Water Hardness
    • Presoak
    • EcoBoost™
    • Steam Clean
    • Extra Rinse
    • Fan Fresh®
    • Delay Wash
    • End of Cycle Signal
    • Control Lock
  • Number of Soil Levels: 4
  • Soil Selections:
    • Extra Heavy
    • Heavy
    • Light
    • Normal
  • Maximum Spin Speed (RPM): 1400
  • Spin Speeds: 5
  • Spin Speed Selections:
    • Extra Fast
    • Fast
    • Medium
    • Off
    • Slow
  • Temperature Selections:
    • Cold
    • Cool
    • Extra Hot
    • Hot
    • Warm

Style and Extras

  • Control Type: Tap Touch
  • Display Type: Cycle Indicator Lights with Digital Time Remaining
  • Door Swing: Left
  • Drum Material: Stainless Steel
  • Hoses Included: No
  • Motor Drive Type: Direct Drive
  • Pedestal Options: Yes
  • Stackable: Yes
  • Wash Motor Description: 1/4 hp
  • Advanced Vibration Control: Dual Ball Balancer With 6 pt Suspension
  • Automatic Dispense System: Precision Dispense with Detergent, Bleach and Fabric Softener
  • Automatic Load Size Sensing Technology: Yes
  • Eco Monitor: No
  • Out of Balance Sensing: Yes
  • Suspension System: 4 Springs and 2 Dampers
  • LED Color: Blue
  • Feedback-Status Indicators:
    • Estimated Time Remaining
    • Sensing
    • Add Garment
    • Dispensing
    • Steaming
    • Done (Clothes Clean)
    • Delay Wash
    • Door Locked
    • Fan Fresh®
    • Load&Go™
    • Detergent Level

Electrical

  • 12 Amps Amps. 60 Hz. 120 V.

Approximate Dimensions:

  • Height: 38-3/4"
  • Width: 27"
  • Depth: 33-5/16"

Approximate Weight:

  • Shipping: 244 lbs

Warranty Information:

  • Manufacturer Warranty (authorized online retailer): 1 Year Parts and Labor
Need Accessories?
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More reasons to buy the Whirlpool WFW97HEDU from Abt Electronics
  • Abt.com is an authorized dealer (Learn More).
  • The Whirlpool WFW97HEDU is Brand New.
  • The Whirlpool WFW97HEDU Ships in a Factory Sealed Box.
 
Appliance TypeFront Load Washers
ADA CompliantYes
Load TypeFront Loading
SteamYes
ColorDiamond Steel
Capacity (cu. ft.)4.5
Height (inches)38.75
Width (inches)27
Depth (inches)33.31
Depth with Door Open52.75
DispensersDetergent, Fabric Softener, Bleach
Control TypeDigital, Knobs
End-Of-Cycle SignalYes
Internal Water HeaterYes
Temperature Settings5
Wash Cycles12
Reversible DoorNo
Spin Speed (RPM)1400
Wi-FiNo
Parts Warranty1 Year
Labor Warranty1 Year
Voltage120 V
  

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Rowenta Purple Garment Steamer With Roll And Press - IS6300
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Whirlpool-W10135699
Whirlpool Affresh Washer Cleaner
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$ 7.97
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Abt.com-503072T
Abt Hot and Cold Washing Machine Hose Set
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$ 17.95
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Whirlpool-W10287227RM
Whirlpool Vibe Away Washing Machine Anti-Vibration Pads (4 Pack)
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$ 20.00
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REVIEW SNAPSHOT®

by PowerReviews
Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer
 
4.5

(based on 177 reviews)

Ratings Distribution

  • 5 Stars

     

    (135)

  • 4 Stars

     

    (22)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (13)

90%

of respondents would recommend this to a friend.

Pros

  • Adjustable settings (8)
  • Large capacity (8)
  • Quiet (8)
  • Clean clothes well (7)
  • Spins clothes dry (6)

Cons

No Cons

Best Uses

  • Everyday clothes (8)
  • Towels (8)
  • Delicate (7)
  • Bedding (6)
  • Heavy/bulky items (6)
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    • Reviewer Profile:
    • Heavy duty user (5), Frequent user (4)

Most Liked Positive Review

 

Fine Washer But Matching Dryer Just Okay

This, believe it or not, is the 12th washer I've had in less than a year! For the price, I'm very picky and expect excellent performance. Some front loaders (GE, for...Read complete review

This, believe it or not, is the 12th washer I've had in less than a year! For the price, I'm very picky and expect excellent performance. Some front loaders (GE, for example)take several hours to wash a normal load and has difficulty balancing the load in the final spin. (I tried four of them.) Electrolux doors cannot be left ajar to minimize odor because they're spring loaded and remain fully open. Their matching dryers are only so so. LG was okay with speed but its intermittent fill caused my water pipes to bang. So at this point I know washers and I'm very pleased with this one.

A NORMAL cycle set to light soil takes about 45 minutes and gets moderately soiled clothes pretty clean. It goes into spins without much fuss and rarely needs to stop to rebalance loads. A QUICK cycle is as fast as 30 minutes and does a decent job, too. What I like most about this washer is the estimated time display comes close to the actual time it takes to wash a load. I also like that the waster temperature settings are what you'd expect. For example, extra hot appears to be whatever your hot tap is set for. Warm actually feels warm. Other washers, in an attempt to conserve energy, seem to go too far reducing the water temperatures. My GE's hot setting was no more than 90 degrees. I also like the way this washer fills. Although I really don't find the load and go feature to be a great advantage, when you use it the washer fills with a quiet, even spray, sort of like a garden hose mist, and it completely saturates clothing with water and detergent. Finally, I like that it can easily accommodate 15 medium sized bath towels.

This washer does have some minor shortcomings. The controls are somewhat small and hard to read although once you know what you're looking for it becomes less of a problem. And this washer is a bit noisier than others. But just a bit. When the spin reaches a certain speed it has a fairly pronounced whine but as speed increases it disappears. (The sound actually impresses guests!)The balancing device within the basket sometimes sounds like marbles rolling inside the tub but that's true for the GE and LG washers, too. That's a small price to pay for otherwise excellent performance.

The matching dryer, by the way, is okay but tends to roll sheets into balls within other sheets and you need to stop it frequently to rearrange items.

VS

Most Liked Negative Review

 

Great features/ Looks great but beware!!!!

I bought this a month ago and I have had to replace the machine twice! The first machine work well for about two weeks, then is started making this loud humming noise with I...Read complete review

I bought this a month ago and I have had to replace the machine twice! The first machine work well for about two weeks, then is started making this loud humming noise with I reported to the salesman that sold the washer. He having repaired Whirlpool products before suggested that I call the Whirlpool to check out. Giving Whirlpool a call and them sending a service tech out - the tech checked out the machine and noted that it was indeed a factory defect(something to due with the way the water is pumped into the machine). So the store replaced the machine and pedestal. After waiting a week for the replacement machine due to limited stock because of color (black) I finally get it delivered. Once the machine is connected and the delivery team leave - Guess what the same noise only this time ten times louder! I was floored I quickly grab my phone a capture it on video and send it to the sales person who sold me the machine. He was shocked a well. In addition to that this machine has a hard time balancing the clothes for the spin and the pedestal rattles like crazy. when it does spin. I store is willing to exchange this machine and they are suggesting that I purchase a LG machine. I chose Whirlpool because I have have their products and sold the brand in the past. I last machine was a Kenmore HE3T which was build by Whirlpool base from the Duet. It lasted almost 11 years. I have been seeing so many reviews of front loaders and I wonder if I should go with LG. With all the controversy a few years back I thought Whirlpool had learned and improved. I wonder if Whirlpool really cares about their products and the people who buy them or is all about the bottom line.When I walk in the appliance stores now its LG and Samsung on top. One big thing that helped me to make my decision when I first bought this washer and dryer is the made in America sticker on the machine THAT is what helped me give Whirlpool another chance with the second machine. Now I think that sticker is not enough, Now i understand why LG and Samsung are doing well. Whirlpool Corporation go back to the basics and tighten up on quality not quantity.

Reviewed by 177 customers

Displaying reviews 1-10

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4.0

Wish you could change the door hinge.

By 

from Kalida, OH

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

We bought this unit along with the dryer. Due to the set up of our laundry room,the dryer has to go on the left hand side and the washer on the right. Therefore, both doors open to the left, so I have to reach over or around my washer door to put things in the dryer. On older washer models, you used to be able to change the side the door hinges on. If this is not possible anymore, maybe at least consider making it an option to ORDER either right or left hinge doors. Otherwise love the features.

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5.0

The best washer I've owned

By 

from Regina sask

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I bought this washer about a month ago. It's the best washer I've had yet. It fits a lot with its large drum and saves me so much time. I also love the soap dispenser that's dispenses the soap for u. I never have the problem of forgetting and putting soap in twice. I love this washer and will never consider any other name brand again. Whirlpool is the best.

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5.0

Above the rest!

By 

from Maryland

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

The "load and Go" concept is GREAT! It does what it states, It indicates how much detergent is left in the washer. You may not know how many loads the lighted indicator is saying their is left but you can figure half the lights lite means six loads left. it has never (in the past year) over or under supplied detergent as we have no issues with the cleanliness of the clothes. It also allows you to use power detergent when needed, without having to go through a long process, you just remove the detergent cup (easy). The only issue we have encountered in the past year is not draining ALL water after spin. Apparently the pump filter needs to be cleaned out. I just watched the video and it looks simple enough but why the didn't put the clean out out side the panel like MANY lower end washers do. That was and still is stupid! Overall though this washer is worth every penny we paid. When searching the internet you can find the prices varying by hundreds of dollars so check around. PS--the steam cleaner is great and does a marvelous job without damage to garments. This has to be the best washer we have owned out of about 10 in our marriage. That's a lot of money too, Cannot say enough good!

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5.0

Simple to operate

By 

from Tennessee

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I purchased this 2 weeks ago as replacement for another whirlpool duet. I only hope it is as efficient and productive as the old one.

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5.0

Love the Load n'Go option!!

By 

from San Francisco

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

This is such an improvement over my older model Duet. It's "smarter", quieter and has more options.

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5.0

Quick -- and not dirty

By 

from Saint John, New Brunswick

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

We had received a washer and dryer for a wedding present but after 25 years or marriage and three children that had cloth diapers for the first 24 months of life we though we might take advantage of new cleaning technology. We were amazed when white shirts seemed brighter and our energy bill dropped! We rarely use the drier because cloths are almost dry.

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4.0

So far so good. It's got a lot of different controls.

By 

from Edmonton, AB

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I bought it a month ago and I am very pleased with it. It's quiet.

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5.0

Great Wash Machine

By 

from Burlington, Ontario

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

Extremely pleased with our purchase. Previous Whirlpool Duet was 14 years old, and had given us no problems. This model far superior. Spin cycle really does a job, so it takes a much shorter time to dry a load. Really like the detergent dispensing cartridge. Very impressed with the vibration control in the spin cycle.

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5.0

Great washing machine

By 

from Des Plaines

About Me Heavy Duty User

Verified Buyer

Pros

  • Adjustable Settings
  • Clean Clothes Well
  • Large Capacity
  • Quiet
  • Spins Clothes Dry

Cons

    Best Uses

    • Bedding
    • Delicates
    • Everyday Clothes
    • Heavy/Bulky Items
    • Towels

    Comments about Whirlpool White 4.5 Cu. Ft. Duet Front Load Washer:

    Had it for 4 weeks and so far so good.

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    5.0

    I'd buy again

    By 

    from Los Lunas

    About Me Heavy Duty User

    Verified Buyer

    Pros

    • Adjustable Settings
    • Clean Clothes Well
    • Energy Efficient
    • Large Capacity
    • Quiet
    • Spins Clothes Dry

    Cons

      Best Uses

      • Delicates
      • Everyday Clothes
      • Heavy/Bulky Items
      • Towels

      Comments about Whirlpool White 4.5 Cu. Ft. Duet Front Load Washer:

      Love the product and this company

      Service and delivery comments:

      Prompted and fast

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      Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer

      Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer

      Discontinued


      Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.

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