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Whirlpool

Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer - WFW97HEDU

Abt Model: WFW97HEDSS | UPC Code: 883049333328
 Discontinued Product This item is no longer available from our website.
Or click the link to view all of our Front Load Washers
Energy Star Qualified
Adaptive Wash Technology/ Load & Go System/ Load & Go Cartridge/ Precision Dispense/ Wash And Dry Cycle/ Active Spray Technology/ Steam Clean Option/ ENERGY STAR Qualified/ Presoak Option/ Diamond Steel Finish
Availability:
Discontinued (details)
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Your Shipping Zip Code: 20149 (change)
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Product Details

Energy Star Rated - Yes

Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer, Model WFW97HEDU

Features:

  • Adaptive Wash Technology
  • Load & Go™ System
  • Load & Go™ Cartridge
  • Precision Dispense
  • 14 Adaptive Wash Actions
  • 12-Hour FanFresh® Option With Dynamic Venting Technology®
  • Wash and Dry Cycle
  • Active Spray Technology
  • Steam Clean Option
  • Smooth Wave Stainless Steel Wash Basket
  • Meets CEE Tier 3 Standards
  • ENERGY STAR® Qualified
  • Presoak Option

Specifications:

Configuration and Overview

  • ADA Compliant: ADA Height and Side and Front Reach Compliant
  • CEE Tier Rating: Tier III (Highest Possible Efficiency Rating)
  • UL: Yes

Cycle and Options

  • Number of Wash Cycles: 12
  • Washer Cycle Selections:
    • Whites
    • Heavy Duty
    • Towels
    • Allergen
    • Sanitize
    • Drain & Spin
    • Wash & Dry
    • Quick Wash
    • Delicates
    • Cold Wash
    • Normal
    • Clean Washer with affresh
  • Pre Soak:
    • 30 minutes
    • 8 hour
    • 60 minutes
  • Option Selections:
    • Detergent Concentration
    • Water Hardness
    • Presoak
    • EcoBoost™
    • Steam Clean
    • Extra Rinse
    • Fan Fresh®
    • Delay Wash
    • End of Cycle Signal
    • Control Lock
  • Number of Soil Levels: 4
  • Soil Selections:
    • Extra Heavy
    • Heavy
    • Light
    • Normal
  • Maximum Spin Speed (RPM): 1400
  • Spin Speeds: 5
  • Spin Speed Selections:
    • Extra Fast
    • Fast
    • Medium
    • Off
    • Slow
  • Temperature Selections:
    • Cold
    • Cool
    • Extra Hot
    • Hot
    • Warm

Style and Extras

  • Control Type: Tap Touch
  • Display Type: Cycle Indicator Lights with Digital Time Remaining
  • Door Swing: Left
  • Drum Material: Stainless Steel
  • Hoses Included: No
  • Motor Drive Type: Direct Drive
  • Pedestal Options: Yes
  • Stackable: Yes
  • Wash Motor Description: 1/4 hp
  • Advanced Vibration Control: Dual Ball Balancer With 6 pt Suspension
  • Automatic Dispense System: Precision Dispense with Detergent, Bleach and Fabric Softener
  • Automatic Load Size Sensing Technology: Yes
  • Eco Monitor: No
  • Out of Balance Sensing: Yes
  • Suspension System: 4 Springs and 2 Dampers
  • LED Color: Blue
  • Feedback-Status Indicators:
    • Estimated Time Remaining
    • Sensing
    • Add Garment
    • Dispensing
    • Steaming
    • Done (Clothes Clean)
    • Delay Wash
    • Door Locked
    • Fan Fresh®
    • Load&Go™
    • Detergent Level

Electrical

  • 12 Amps Amps. 60 Hz. 120 V.

Approximate Dimensions:

  • Height: 38-3/4"
  • Width: 27"
  • Depth: 33-5/16"

Approximate Weight:

  • Shipping: 244 lbs

Warranty Information:

  • Manufacturer Warranty (authorized online retailer): 1 Year Parts and Labor
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More reasons to buy the Whirlpool WFW97HEDU from Abt Electronics
  • Abt.com is an authorized dealer (Learn More).
  • The Whirlpool WFW97HEDU is Brand New.
  • The Whirlpool WFW97HEDU Ships in a Factory Sealed Box.
 
ADA Compliant Appliance TypeFront Load Washers
ADA CompliantYes
Load TypeFront Loading
SteamYes
Capacity (cu. ft.)4.5
Height (inches)38.75
Width (inches)27
Depth (inches)33.31
Depth with Door Open52.75
DispensersDetergent, Fabric Softener, Bleach
Control TypeDigital, Knobs
End-Of-Cycle SignalYes
Internal Water HeaterYes
Temperature Settings5
Wash Cycles12
Reversible DoorNo
Spin Speed (RPM)1400
Wi-FiNo
Parts Warranty1 Year
Labor Warranty1 Year
Voltage120 V
ColorDiamond Steel
  

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REVIEW SNAPSHOT®

by PowerReviews
Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer
 
4.5

(based on 197 reviews)

Ratings Distribution

  • 5 Stars

     

    (148)

  • 4 Stars

     

    (26)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (15)

89%

of respondents would recommend this to a friend.

Pros

  • Adjustable settings (8)
  • Large capacity (8)
  • Quiet (8)
  • Clean clothes well (7)
  • Spins clothes dry (6)

Cons

No Cons

Best Uses

  • Everyday clothes (8)
  • Towels (8)
  • Delicate (7)
  • Bedding (6)
  • Heavy/bulky items (6)
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    • Reviewer Profile:
    • Heavy duty user (5), Frequent user (4)

Most Liked Positive Review

 

Fine Washer But Matching Dryer Just Okay

This, believe it or not, is the 12th washer I've had in less than a year! For the price, I'm very picky and expect excellent performance. Some front loaders (GE, for...Read complete review

This, believe it or not, is the 12th washer I've had in less than a year! For the price, I'm very picky and expect excellent performance. Some front loaders (GE, for example)take several hours to wash a normal load and has difficulty balancing the load in the final spin. (I tried four of them.) Electrolux doors cannot be left ajar to minimize odor because they're spring loaded and remain fully open. Their matching dryers are only so so. LG was okay with speed but its intermittent fill caused my water pipes to bang. So at this point I know washers and I'm very pleased with this one.

A NORMAL cycle set to light soil takes about 45 minutes and gets moderately soiled clothes pretty clean. It goes into spins without much fuss and rarely needs to stop to rebalance loads. A QUICK cycle is as fast as 30 minutes and does a decent job, too. What I like most about this washer is the estimated time display comes close to the actual time it takes to wash a load. I also like that the waster temperature settings are what you'd expect. For example, extra hot appears to be whatever your hot tap is set for. Warm actually feels warm. Other washers, in an attempt to conserve energy, seem to go too far reducing the water temperatures. My GE's hot setting was no more than 90 degrees. I also like the way this washer fills. Although I really don't find the load and go feature to be a great advantage, when you use it the washer fills with a quiet, even spray, sort of like a garden hose mist, and it completely saturates clothing with water and detergent. Finally, I like that it can easily accommodate 15 medium sized bath towels.

This washer does have some minor shortcomings. The controls are somewhat small and hard to read although once you know what you're looking for it becomes less of a problem. And this washer is a bit noisier than others. But just a bit. When the spin reaches a certain speed it has a fairly pronounced whine but as speed increases it disappears. (The sound actually impresses guests!)The balancing device within the basket sometimes sounds like marbles rolling inside the tub but that's true for the GE and LG washers, too. That's a small price to pay for otherwise excellent performance.

The matching dryer, by the way, is okay but tends to roll sheets into balls within other sheets and you need to stop it frequently to rearrange items.

VS

Most Liked Negative Review

 

Great features/ Looks great but beware!!!!

I bought this a month ago and I have had to replace the machine twice! The first machine work well for about two weeks, then is started making this loud humming noise with I...Read complete review

I bought this a month ago and I have had to replace the machine twice! The first machine work well for about two weeks, then is started making this loud humming noise with I reported to the salesman that sold the washer. He having repaired Whirlpool products before suggested that I call the Whirlpool to check out. Giving Whirlpool a call and them sending a service tech out - the tech checked out the machine and noted that it was indeed a factory defect(something to due with the way the water is pumped into the machine). So the store replaced the machine and pedestal. After waiting a week for the replacement machine due to limited stock because of color (black) I finally get it delivered. Once the machine is connected and the delivery team leave - Guess what the same noise only this time ten times louder! I was floored I quickly grab my phone a capture it on video and send it to the sales person who sold me the machine. He was shocked a well. In addition to that this machine has a hard time balancing the clothes for the spin and the pedestal rattles like crazy. when it does spin. I store is willing to exchange this machine and they are suggesting that I purchase a LG machine. I chose Whirlpool because I have have their products and sold the brand in the past. I last machine was a Kenmore HE3T which was build by Whirlpool base from the Duet. It lasted almost 11 years. I have been seeing so many reviews of front loaders and I wonder if I should go with LG. With all the controversy a few years back I thought Whirlpool had learned and improved. I wonder if Whirlpool really cares about their products and the people who buy them or is all about the bottom line.When I walk in the appliance stores now its LG and Samsung on top. One big thing that helped me to make my decision when I first bought this washer and dryer is the made in America sticker on the machine THAT is what helped me give Whirlpool another chance with the second machine. Now I think that sticker is not enough, Now i understand why LG and Samsung are doing well. Whirlpool Corporation go back to the basics and tighten up on quality not quantity.

Reviewed by 197 customers

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5.0

love that it's made in the USA

By 

from USA

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

well made, works great, and made in America!

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5.0

Great washer

By 

from Montgomery IL

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I bought this a month ago and I'm so happy with it. The washer had all the features I was looking for and even has a little light inside the drum!!! I would highly recommend this washer.

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5.0

Great Buy

By 

from Schenectady NY

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I bought this a month ago and it washes clean and use less energy we are happy with this purchase.

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(1 of 1 customers found this review helpful)

 
1.0

Mold, Mold, Mold

By 

from Upton, MA

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

This is my first front load washer. I bought it about a month and a half ago. I can't seem to get rid of the mold in the area where the detergent dispenses from. I leave the washer door Open after each wash and I have begun leaving the detergent dispenser open, but mold keeps showing up in new places. This is a nice washer, but I need to get the mold under control.

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5.0

Easy to use

By 

from Brunswick, Ohio

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

With the wash cycles available it makes it easier to do wash

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(1 of 1 customers found this review helpful)

 
1.0

Lots of Mold

By 

from Kirtland, OH

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I have only had this washer for a few months and I keep noticing mold where the detergent goes, I would just clean it. I took the entire compartment out and there is mold everywhere. I am so disappointed because I was really loving this washing machine and dryer.

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  • F
 
5.0

Performance machine

By 

from Simsbury CT.

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I bought This washer last Year but just last week opened the box and start using, I love it so many options quiet and wash good, the only negative I can say is that this washer is discontinue . and I wish I bought the match dryer too.

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4.0

Great for large amounts of laundry

By 

from Greenwood, SC

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I received this washer in May for a great price through customer service. Customer Service was ver accommodating and helpful. This washer is great at getting our clothes clean and can hold a large load. We have already had to get the belt replaced once. The technician said it slipped and wore in a place because of the slippage. I also have to clean the detergent tray with bleach occasionally, even though I leave it open, due to mold. Overall, it's a good washer.

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5.0

Like a whisper

By 

from Bend, OR

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

This is by the far the quietest washing machine that I have ever owned. I love how it runs and my clothes are amazingly clean. At first I didn't think that I needed the Load & Go system but now I am so happy that I don't have to think about detergent. It doesn't seem like a big deal but what a simple pleasure.

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3.0

Washes great but it gets moldy.

By 

from Princeton, NJ

Verified Buyer

Comments about Whirlpool Black Diamond 4.5 Cu. Ft. Duet Front Load Washer:

I really wish I have gotten a top loader. I had this washer for a year now and I really like all the features but if by chance we leave the door close it gets smelly also the soap dispenser I have to clean very often, if I don't it gets moldy right above and in places I can't reach. I thought after whirlpool got sue they fixed the problem but apparently not.

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Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer

Whirlpool Diamond Steel 4.5 Cu. Ft. Duet Front Load Steam Washer

Discontinued


Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.

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