Average Customer Reviews
(based on 103 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
combo microwave/oven jt3800shss 29.75"
it's been a few months since we purchased this ge combo. i have no issues whatsoever. i love the versatility of the microwave in terms of inputting what you want to heat, defrost,...Read complete review
it's been a few months since we purchased this ge combo. i have no issues whatsoever. i love the versatility of the microwave in terms of inputting what you want to heat, defrost, reheat. it's easy and intuitive. much easier than the older versions of microwaves and more specific. great job on this one. one suggestion i have for next generation would be to illuminate the touch pad similar to the keypad of a laptop or computer keyboard so as to allow for easier input in the evening without having to turn on overhead lights. my wife uses the oven and finds it just as easy to use with no issues. i predicated this purchase on the solid reviews it has had via lowes minus the couple of nonsensical whiny ones. great job GE
Most Liked Negative Review
Six weeks new and control panel fried
Bought this oven new and after only six weeks of use, it went dead. Had to wait a little over a week for the service call under warranty, and when repair guy came...Read complete review
Bought this oven new and after only six weeks of use, it went dead. Had to wait a little over a week for the service call under warranty, and when repair guy came out and was troubleshooting, something started to smoke. he had to call GE and do further troubleshooting. Apparently the control panel failed and the smoking part needed replacement, which leads us to waiting another week for the part to come in. Never realize how much you rely on a simple thing as a microwave when you don't have one. Hate how both rely on one part to work. Although the oven combo looks very nice, the reliability factor is not there. My specific situation aside, the other critiques fit this oven combo is the beeps indicating microwave cooking is complete is way too soft (no volume adjustment for it either) and does not repeat, the fan is too loud when microwave cooking is done and there is only one timer. I had read many reviews for this oven online. Unfortunately, you do not see the bad reviews until you are looking for a specific problem to see if others have experienced it. All I he to do was Google "GE oven dead" and I saw many who have had control panels fail - some from using the oven clean feature. I did not used that, but I did use the Lo Broil twice.
Reviewed by 103 customers
Displaying reviews 1-10
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Good, but trouble from the start
from Collierville TN
Comments about GE 30" Stainless Steel Built-In Combination Microwave Wall Oven:
The oven was used only one time, then the inside door glass panel shattered.when the oven wasn't even in use. This happened on its own. Didn't have an oven to use for weeks until the replacement glass could be installed under warranty. Had to be a defect during manufacture. Everything else is working fine. I got this to replace an older GE model based upon the same fit in the kitchen cabinet.
Bottom Line Yes, I would recommend this to a friend
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Hard to see the buttons
By New overn
from MD, United States
This replaced our old oven/micro combo wall unit by home warranty company. This was our only choice and it was nicer than what we had before, and the microwave had more space inside. So far it has been working properly but this BIGGEST issue we have with this is trying to see the darn buttons. Most of the functions show up in the digital display, however you MUST push one of the other buttons to start that and they are difficult to see. In low light, or a darker kitchen forget even seeing them you need an extra flashlight or overhead light shining down on the display buttons. If I had my choice to get this unit again, I would say spend extra money to get better button display this is too hard to see and should not have to work around a brand new unit to make it fit your way of life.
Bottom Line No, I would not recommend this to a friend
So far not so good
from Albuquerque, NM, United States
Just installed today and already having a problem with the display/setup and doors tirggering display power to turn off. Called service, will have to wait all day tuesday for someone to come out. not impressed and will return this item if problems persist.
from Bakersfield, CA, United States
Looks beautiful and easy to use, not to mention it's really easy to clean.
Wish I hadn't
This unit lacks many of the features of my old one. Sound is so low my husband can't hear it & cannot be increased. Old unit had 2 timers, very helpful at times, and this one doesn't. Oven takes at least 15 minutes to heat to 450. Wish I had just repaired the old one.
High End Look
from Abilene, TX
I bought this oven microwave combo last month and just had it installed. It is well built, has a large capacity both to the oven and microwave. A little learning curve on setting the microwave time, power, level etc. but it is very intuitive. Very happy with this purchase
Just what we wanted!
from Tennessee, United States
We purchased this in December. Have not used it a lot, but, so far it is as hoped. Looks good, too! Taking a little while to get used to the features (convection, etc.), but we are well pleased with both the oven and the microwave! Replaced an older (about 12 years old) G.E. wall micro/oven = NO comparison!!
from Westchester, OH
Happy with the product, easy replacement installation.
Great oven combo!
from Napa, CA
We are very pleased to own this appliance - fits well with our kitchen decor.
from Buffalo, NY, United States
We like everything about this except the fan runs on the microwave cooling off the food after it has been warmed. I wish it did not do that.
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