Average Customer Reviews
(based on 283 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We absolutely love this refrigerator! I deducted 1 star due to the protective plastic being so difficult to remove. The panels of this refrigerator are wrapped in protective plastic and then assembled. Needless...Read complete review
We absolutely love this refrigerator! I deducted 1 star due to the protective plastic being so difficult to remove. The panels of this refrigerator are wrapped in protective plastic and then assembled. Needless to say the protective plastic is in seams and doesn't come out easily. I spent way more than an hour trying to pick pieces of plastic out of the seams; plastic could be seen. A lot of places I had to use tweezers to pull enough of the plastic out so that it couldn't be seen. The dispenser area was the worst for the plastic problem; the plastic is blue not clear and it is up under areas that are impossible to remove; there are still pieces of the plastic that I can't get out. Great refrigerator. GE just needs to rethink the protective plastic and put it on after the refrigerator is assembled and not before. This refrigerator is top of the line without being a really expensive built it. If you are going to buy a refrigerator, buy the best because you are going to have it for the next 20 years or more. This refrigerator has a very large capacity. The interior lights are very nice. Every thing about this refrigerator uses spaces as efficiently as possible. The ice maker in the door takes up considerably less space than other refrigerators that we have owned. The panel over the ice maker is very easy to disengage using a handle to allow easy access to the ice bin. The ice bin is easy to remove and put back in. I can take the ice bin out with one hand; that was never possible with any other refrigerators that we have owned. The panel over the ice maker even has a shelf basket to maximize space. The refrigerator that we replaced was a side by side and it was about the same size as this GE. The side by side was pretty full. I couldn't get over when I transferred everything to the GE that the GE was only about half full. This refrigerator uses spaces so efficiently and everything is easily accessible (not something I could say about our old side by side). The freezer area uses spaces just as efficiently. It has the bottom areas, then the top sliding shelves. On the inside front is a shelf for small items like frozen orange juice, butter, etc. What an awesome idea! I don't think I noticed this shelf feature when reviewing this refrigerator to purchase. Overall an awesome refrigerator. GE just needs to address the protective plastic problem.
Most Liked Negative Review
Nice refrigerator Poor Performance
I purchased this refrigerator about 1 year & 9 months ago and was originally extremely pleased with my purchase. Shortly after purchasing, we started noticing the occasional small puddle of water on the...Read complete review
I purchased this refrigerator about 1 year & 9 months ago and was originally extremely pleased with my purchase. Shortly after purchasing, we started noticing the occasional small puddle of water on the floor directly in front on the left-hand side of the refrigerator. Because it was only happening occasionally & it was a small amount of water, we attributed it to possibly be an issue where one of our boys had dropped an ice cube or small amount of water from the dispenser. We would wipe up the water and that would be the end of it for a period of time. Over the last several weeks, I noticed that the small puddle of water was appearing more frequently I started investigating further by pulling the refrigerator out from the recessed area where it sits and looked around to see if there was an obvious source of where the water was coming from. I immediately noticed a small area on the left-side of the refrigerator that appeared to have condensation forming & running down the side and onto the floor. I had never seen anything like this before and had no idea why it was happening. It was clearly the source of the water that was appearing on the floor. I called an appliance repair company and explained my problem to one of the technicians and he proceeded to say that he had never heard of anything like that happening and recommended I call GE directly. I called GE, explained the issue, and scheduled a technician to come out to take a look. When the technician arrived and observed the issue, he commented that he had never seen anything like this before and he deemed the refrigerator non-repairable. He also observed rust forming on the side of the refrigerator which indicates the issue has been occurring for some time. My initial reaction was, how could a less than 2 year old GE refrigerator be non-repairable? I am now in the process of getting a replacement refrigerator.
Reviewed by 283 customers
Displaying reviews 1-10
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from Baltimore, MD, United States
Comments about GE Cafe Stainless Steel French-Door Bottom Freezer Refrigerator:
I like the product - does well with my Monogram range. Haven't had an opportunity to use the hot water feature yet. Ice tends to jam in the dispenser but that could be because of lack of use when we we are away. Wish the doors opened a little wider.
Bottom Line Yes, I would recommend this to a friend
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from New Jersey
Positive-Looks nice. Easy access to frozen product. Hot and cold water. Negative- At times the ice machine will clog, and will make a loud noise lasting 5 to ten minutes.
Bottom Line No, I would not recommend this to a friend
from Alabama, United States
I bought this when my refrigerator went out, I've been very pleased .
from Mesa, AZ 85212, United States
The reason it not come to 5 stars because its noisy, make big noise, take few months to familiar with that noise...
from Washington, United States
We bought this about 4 mo this ago and live the hot water feature
from Dorado, Puerto Rico
great product i use all equipment drier, washing machine,
from Saint Charles, MO, United States
love the space inside and the looks of the unit. Works great
Water water on the floor - ice choking freeze!
from Chicago, IL, United States
1 month brand new and series of problems: Water water everywhere ice choking freeze! this item is a lemon, throw it for some piece!
two units with problems right out of the box
By new bern pete
from New Bern, NC, United States
First unit the water and ice dispenser did not work. At all. I had to fight with my dealer to get a technician out inside of two weeks. GE customer care did overnight the parts after the tech diagnosed it. Second tech replaced a circuit board. Unit still did not work. Dealer got the GE sales rep to authorize replacing the refrigerator. Took two weeks. Second unit was installed and tested OK. Next day there was water leaking out of the door, freezing on the freezer basket gasket and leaking onto our brand new hardwood floor. Dealer got a tech out there that day miraculously. He diagnosed a cracked water line inside the door to the dispenser. He was able to correct it and it has been fine. My issue is with the lack of quality control at the factory. Paid a lot of money for something with QC issues
Good so far
By Gonzo C
from Southington, CT, United States
Good so far. I have only had it for 3 months. In that time the refrigerator has performed well. Only thing I wish was that the keurig brew could be added on.
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