Average Customer Reviews
(based on 188 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Full featured, stylish, performance
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by...Read complete review
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by a whopping four inches. Once I realized their mistake, the rest of the mounting instructions were flawless and easy. I do recommend having two people mount (lift) the microwave in place as it is rather large. As for the microwave itself, we've been nothing but pleased with our purchase. The features, the popcorn feature with sensor technology stands out, are outstanding. LED lighting, smart multi sensor cooking, cooking presets, and smart defrost, makes it a smart buy. The blue LED digital display is classy looking. Throw in Eco Mode and what more do you need? The quality is solid. From the interior finish to the solid feel and sound of the door closing, is very pleasing. The microwave fan decibel rating is acceptable. Not too loud. The beeping sound of the LED display panel as well. Heating power-wise, it's a microwave. It's brand new. I can't really give an honest rating. Only time will tell. I love the look of this microwave. The stylish look and features were the top reasons why we decided on purchasing this particular model.
Most Liked Negative Review
Looks good, but poor functionality
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being...Read complete review
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being used. WHAT?? When I am cooking, I am typically using the cook stove at the same time as I am microwaving, and this is the time when I also need peak exhaust fan performance. Having the exhaust slow down is ridiculous!! Then I tried using the Smart Multi Sensor to bake 3 potatoes. Potatoes were apparently cooked after 3-4 minutes, only they were not at all cooked. Had to cook for another 7-9 minutes. The manual with the microwave is the wrong manual. There are buttons on the microwave with no explanation in the manual (what are they for??). The 'Cooking Guide' label in the door excludes the instructions. Today, tried one baked potato again - potato came out shrivelled like a raison. Major purchase disappointment.
Reviewed by 188 customers
Displaying reviews 1-10
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from Seattle, WA, USA
Comments about Samsung 2.1 Cu. Ft. Stainless Steel Over-The-Range Microwave:
Superb design and engineering. Easy installation. I would recommend to all.
Bottom Line Yes, I would recommend this to a friend
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from United States
This microwave is beautiful! Spacious, and kid friendly. Buttons are perfect and durable. The food cooks evenly. The black Stainless steel is stand out awesome!
from Georgia, USA
I had a microwave that came with the house that took forever to heat anything. I purchased this Samsung and what a difference. The presets work fine as does the sensor. The outside looks fabulous. I installed myself and the only problem I had was thinking that ALL the mounting kits are the same. Samsung has different spacing between the cleats that the microwave hangs on.
Happy with product
Product is good. Exterior looks great! Microwave installation was fairly easy
We just purchased this microwave and so far we love it! Heats food nicely in no time. High quality for price.
Love the New Black Stainless Steal Appliances
from Erie, PA, USA
I am so happy with my new Appliances, they look Great in my Kitchen. Would recommend it to Everyone!
from Tampa, FL, USA
Great looking and working appliance for new kitchen suite we purchased.
Easy to use
Easy to use, easy to install Nice display Love the size
Lots of Features
from York, PA, USA
I have only had my microwave for about 2 weeks, and I've been learning the many features. So far, the automated feature have delivered great results.
Eleagant design and great features
from Delaware, USA
I replaced a countertop microwave for this. Best thing I have done in years! Love the sensor cook options. Exhaust is great and the lights are very helpful to my aging eyes. Love the look of this appliance.
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