Average Customer Reviews
(based on 227 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Full featured, stylish, performance
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by...Read complete review
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by a whopping four inches. Once I realized their mistake, the rest of the mounting instructions were flawless and easy. I do recommend having two people mount (lift) the microwave in place as it is rather large. As for the microwave itself, we've been nothing but pleased with our purchase. The features, the popcorn feature with sensor technology stands out, are outstanding. LED lighting, smart multi sensor cooking, cooking presets, and smart defrost, makes it a smart buy. The blue LED digital display is classy looking. Throw in Eco Mode and what more do you need? The quality is solid. From the interior finish to the solid feel and sound of the door closing, is very pleasing. The microwave fan decibel rating is acceptable. Not too loud. The beeping sound of the LED display panel as well. Heating power-wise, it's a microwave. It's brand new. I can't really give an honest rating. Only time will tell. I love the look of this microwave. The stylish look and features were the top reasons why we decided on purchasing this particular model.
Most Liked Negative Review
Looks good, but poor functionality
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being...Read complete review
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being used. WHAT?? When I am cooking, I am typically using the cook stove at the same time as I am microwaving, and this is the time when I also need peak exhaust fan performance. Having the exhaust slow down is ridiculous!! Then I tried using the Smart Multi Sensor to bake 3 potatoes. Potatoes were apparently cooked after 3-4 minutes, only they were not at all cooked. Had to cook for another 7-9 minutes. The manual with the microwave is the wrong manual. There are buttons on the microwave with no explanation in the manual (what are they for??). The 'Cooking Guide' label in the door excludes the instructions. Today, tried one baked potato again - potato came out shrivelled like a raison. Major purchase disappointment.
Reviewed by 227 customers
Displaying reviews 1-10
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This product has a beautiful design
from Virginia Beach, VA, USA
Comments about Samsung Over-The-Range Microwave:
I love the look of the black stainless. I received it about a month ago and am very pleased with it so far.
Bottom Line Yes, I would recommend this to a friend
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Very large and easy to use and
I purchased this model mainly because it has the numbers on the bottom of the microwave instead of the side and I have a short girlfriend. The Microwave works great, heats up food fast, and is easy to use. It is very large inside and it's quiet while running. The LED lights are bright and work well while cooking on the stove. I would definitely recommend this microwave to others. It is a little expensive but for the features and size it was worth it.
(0 of 1 customers found this review helpful)
This microwave is amazing
from Minneapolis, MN, USA
The microwave we purchased has the features that we as consumers request. Melts butter,cream cheese. Smart Multi Sensor cooking smart Defrost operation.
from Nashville, TN, USA
Easily installed this over-the-counter microwave and love the look. The instructions are clear (read them first). There are a lot of features and it was intuitive enough to get started, but to use all the features, need to read the manual. I was shocked that you can leave a wire shelf in the middle of microwave, which adds even more space for the cavernous interior. I like the ability to switch off the glass tray rotation for larger items. Overall, we are very impressed with this microwave ....looks, features, and size.
Perfect for Our Remodel
Updating the appliances in our kitchen to black stainless steel. Perfect size and style for our needs.
from Michigan, USA
I absolutely love the sleek look of this microwave!! Black Stainless Steel is gorgeous!! all of the cook options are awesome. love the melting options, that melt and not cook, cheese, butter and chocolate.
Easy install and operation
Just installed, and so far so good. Easy install and templates were very helpful. The led light is very bright and the van has plenty of power.
from Mesa, AZ, USA
HAVING OUR KITCHEN REMODELED WITH NEW APPLIANCES! JUST INSTALLED TODAY SO HAVE NOT HAD A CHANCE TO TEST IT OUT YET! EVERYTHING IS ALL NEW BUT HAS SOME GREAT FEATURES TO USE. THE SIZE IS GREAT. WE ALSO PURCHASED THE FREE STANDING ELECTRIC RANGE WITH THE TRUE CONVECTION (INSTALLED YESTERDAY!). PAST EXPERIENCE WITH SAMSUNG HAS BEEN GREAT SO AM SURE THIS WILL BE ALSO.
from Missouri, USA
The one thing we loved about this microwave compared to others was the full door feature the ceramic finish inside and the senor which it sense's how long the food should cook to be fully done its super the door doesn't slam loud on it and its very powerful we have to get use to it a tad more power than our old one. Totally love the new look it gives so far nothing at all to complain about thank you Samsung another great product
from California, USA
I bought this microwave recently to replace another one that I had for several years. It is very sleek, and the black chrome is nice to look at. I love the ceramic interior, and although I haven't tried all the features, I am very happy with the purchase so far.
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