Average Customer Reviews
(based on 222 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Full featured, stylish, performance
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by...Read complete review
Other than the poor installation instructions, namely the mounting template, this microwave has been an excellent choice. The mounting template included in the box indicated the wrong mounting height. It was off by a whopping four inches. Once I realized their mistake, the rest of the mounting instructions were flawless and easy. I do recommend having two people mount (lift) the microwave in place as it is rather large. As for the microwave itself, we've been nothing but pleased with our purchase. The features, the popcorn feature with sensor technology stands out, are outstanding. LED lighting, smart multi sensor cooking, cooking presets, and smart defrost, makes it a smart buy. The blue LED digital display is classy looking. Throw in Eco Mode and what more do you need? The quality is solid. From the interior finish to the solid feel and sound of the door closing, is very pleasing. The microwave fan decibel rating is acceptable. Not too loud. The beeping sound of the LED display panel as well. Heating power-wise, it's a microwave. It's brand new. I can't really give an honest rating. Only time will tell. I love the look of this microwave. The stylish look and features were the top reasons why we decided on purchasing this particular model.
Most Liked Negative Review
Looks good, but poor functionality
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being...Read complete review
Installed this microwave yesterday. Nice looking unit, but from a functionality perspective, it falls short. Major issue for me is the exhaust fan which reduces to low setting if the microwave is being used. WHAT?? When I am cooking, I am typically using the cook stove at the same time as I am microwaving, and this is the time when I also need peak exhaust fan performance. Having the exhaust slow down is ridiculous!! Then I tried using the Smart Multi Sensor to bake 3 potatoes. Potatoes were apparently cooked after 3-4 minutes, only they were not at all cooked. Had to cook for another 7-9 minutes. The manual with the microwave is the wrong manual. There are buttons on the microwave with no explanation in the manual (what are they for??). The 'Cooking Guide' label in the door excludes the instructions. Today, tried one baked potato again - potato came out shrivelled like a raison. Major purchase disappointment.
Reviewed by 222 customers
Displaying reviews 1-10
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from Michigan, USA
Comments about Samsung 2.1 Cu. Ft. Stainless Steel Over-The-Range Microwave:
I absolutely love the sleek look of this microwave!! Black Stainless Steel is gorgeous!! all of the cook options are awesome. love the melting options, that melt and not cook, cheese, butter and chocolate.
Bottom Line Yes, I would recommend this to a friend
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Easy install and operation
Just installed, and so far so good. Easy install and templates were very helpful. The led light is very bright and the van has plenty of power.
from Mesa, AZ, USA
HAVING OUR KITCHEN REMODELED WITH NEW APPLIANCES! JUST INSTALLED TODAY SO HAVE NOT HAD A CHANCE TO TEST IT OUT YET! EVERYTHING IS ALL NEW BUT HAS SOME GREAT FEATURES TO USE. THE SIZE IS GREAT. WE ALSO PURCHASED THE FREE STANDING ELECTRIC RANGE WITH THE TRUE CONVECTION (INSTALLED YESTERDAY!). PAST EXPERIENCE WITH SAMSUNG HAS BEEN GREAT SO AM SURE THIS WILL BE ALSO.
from Missouri, USA
The one thing we loved about this microwave compared to others was the full door feature the ceramic finish inside and the senor which it sense's how long the food should cook to be fully done its super the door doesn't slam loud on it and its very powerful we have to get use to it a tad more power than our old one. Totally love the new look it gives so far nothing at all to complain about thank you Samsung another great product
from California, USA
I bought this microwave recently to replace another one that I had for several years. It is very sleek, and the black chrome is nice to look at. I love the ceramic interior, and although I haven't tried all the features, I am very happy with the purchase so far.
Pleased with microwave
from Las Vegas, NV, USA
The only thing that bothered me at first was the door opening. I banged my head a few times before I adjusted to the size of the door. I am fine with it now. Love the reheat sensor.
This is great
from Norwalk CT
Easy to use, easy to install, nice bright led lights, fan is very strong, very quiet, cook sensor works great.
I had been using it for two weeks works great easy to use and best of all it does not heat the plate or cup as all my previous microwave did. Very happy with the change
Microve buttons no longer work
from Cheyenne, Wyoming
Most of the front panels buttons have now stopped working. We purchsed new in July of 2016.
Bottom Line No, I would not recommend this to a friend
Great product with great features!
from Cañon City, CO 81212, USA
This microwave was easy to install, has great features and was priced right.
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