Average Customer Reviews
ENERGY STAR® Certified
(based on 31 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
For this fridge you have plenty of space for everything. Awesome Twin cooling ,frezzer space very big .Got the black and it is still a mirror finish love this Samsung refrigerator 4 life.
Most Liked Negative Review
Serious issues after 3 years
I am really glad I bought this unit from ABT and got the warranty. If I had gotten it anywhere else the problems we have been having would likely be much more of a...Read complete review
I am really glad I bought this unit from ABT and got the warranty. If I had gotten it anywhere else the problems we have been having would likely be much more of a headache. When I bought the unit in August 2012 I was told that it was new and was therefore untested. But it looked good and fit the space and, with the warranty, I felt pretty confident. Now just two months shy of 3 years later the fridge has stopped holding temperature and water has begun collecting in the crisper. The ABT tech came and diagnosed two separate--and to my mind major--problems. 1) There is a drain that Samsung overlooked installing that is resulting in the collection of water in the crisper and 2) the unit has a problem with ice buildup around the "twin cooling" fan system that has resulted in the formation of a column of ice that has ruined the motor and led to gradually increasing temps inside. We noticed that some recently groceries were spoiled so I put a separate thermometer in the unit (the digital display is only a setting, not the actual temp) and even when set to 34 degrees the unit was running at over 50. Needless to say, we lost the contents of the fridge.Now we are waiting for parts and a follow up repair. I have been told to un-plug and drain the unit, which is potentially problematic considering the small drain pan and the glacier sized chunk of ice that needs to be melted out. My takeaway: unless Samsung has made significant changes since 2012 this fridge has the potential to cost you later on, so check with the salesman and get the warranty. If you really need a bottom freezer, french door, counter-depth unit your options are limited and until these problems came up we were pretty happy.
Reviewed by 31 customers
Displaying reviews 1-10
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from Philadelphia, PA
Comments about Samsung 20 Cu. Ft. Stainless Platinum French Door Bottom Freezer Refrigerator:
I love all the features of this refrigerator and it runs so quietly. The lights inside are do soft and it is very spacious inside.
Bottom Line Yes, I would recommend this to a friend
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from Birmingham, AL, USA
I love this appliance and especially love the warning dings it makes if you mistakenly leave the dual doors or the freezer door open slightly. The only thing that can be annoying is the occasional pop it makes
LOVE THE FEATURES
i LOVE THE LOOK AND FEATURES OF THIS FRIDGE. I JUST WISH THE INSTRUCTION BOOKLET FOR WORKING OF THE ICE MAKER WERE A LITTLE MORE DETAILED FOR US OLDER PEOPLE. WAS A GREAT PRICE COMPARED TO OTHERS THAT I HAVE LOOKED AT.
Delivered just today.
Had it delivered today and it's looking good. It was the only fridge the local retailer had that would fit in our RV trailer and it seems to be of the highest quality. It's 25% larger then the one it replaced but has just a 1.1 amp draw versus the 5.6 amp draw of the previous fridge. It's also powerful as it cooled the fridge down from 80F to 34F in under 2 hours and the freezer section will hit it's mark of -2F in under 3.
Bought this frig through a local business that they ordered in for me. We needed a certain size to fit the opening we had. I got it in black and it looks great. Some things I don't like are the lack of shelf spacing both inside and on the door. I also don't care for freezer on bottom as it is too hard to find what you want. Also when you open the freezer the ice drawer comes out too and you have to push it back to get to the bottom part. It should stay put unless you want it opened. Lighting is great and it keeps foods good and cold.
This is only the 2nd. day for us so it is doing just fine.
from York Pa
Hard size to find and get a new appliance this was perfect
i would buy it again
Comments about Samsung 20 Cu. Ft. Black French Door Bottom Freezer Refrigerator:
from Boston, MA, USA
It's a great Fridge and I live the size and design. Having some problems with frost build up but nothing major. Our kitchen is odd shaped and it works much better than the side by side fridge we had before.
(2 of 2 customers found this review helpful)
Real great job at keeping things cold and fresh. Needs better spacing on the shelves. The ice maker needs to cycle quicker. These are only minor things that need to be made other than that I really like the refrigerator.
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