Average Customer Reviews
Energy Star Rated - No
Style and Extras
(based on 150 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Sticky goop on hinge after switching right to left
I like the refrigerator very much but I had to have the door hinge changed to the other side. After the installation tech removed the bolts, he had to pry the hinge off...Read complete review
I like the refrigerator very much but I had to have the door hinge changed to the other side. After the installation tech removed the bolts, he had to pry the hinge off (it was stuck on with some sort of glue) and turn it over. The side that is now exposed is covered with a sticky, tacky glue that won't wash off. I'm not that tall so I don't see it, but any tall person could. Also, the protective film that covered the doors left a residue that won't wash off either. It looks like the acid rain damage you see on cars. (I can't get a good photo - to reflective) Mine is black. Maybe you wouldn't see it on a different color.I do wish there was a little more room in the freezer door shelves and that the freezer shelf was adjustable. But overall, I do like it.
Most Liked Negative Review
Freezer temperature controller in wrong location, and OTHER
COMMENTARY / FEEDBACK to the Whirlpool 21.3 c.f. Refrigerator / Top-Mount Freezer Unit:(1) It is stupid to locate the temperature controller of the Whirlpool 21.3 c.f. Refrigerator / Freezer Unit...Read complete review
COMMENTARY / FEEDBACK to the Whirlpool 21.3 c.f. Refrigerator / Top-Mount Freezer Unit:(1) It is stupid to locate the temperature controller of the Whirlpool 21.3 c.f. Refrigerator / Freezer Unit in the rear of the Freezer compartment. It belongs in the Refrigerator compartment and to be easily accessible.(2) Because the freezer and refrigerator doors' shelvings are open at the bottoms, items slide out of them. Examples: (2A) bags of frozen vegetables in the freezer slide out to the floor; (2B) The two banana trees in the refrigerator fall to the floor upon opening the door.(3) when the Freezer was loaded with items, the temperature in the refrigerator section has been recorded next morning to be 22 degrees Fahrenheit (F). The low temperature froze: milk, cheese, vegetables, and fruits--all became worthless afterwards.(4) The bottom two drawers in the refrigerator section ride on wheels--which are difficult to use, and the fixture is designed to fail early.(5) The rear-located Freezer temperature controller is almost inaccessible to use.(6) when the refrigerator was loaded with many foods containers, the next morning at 9:30 A.M., upon opening the refrigerator door, there came an awful smell ! Upon reading my thermometer, it showed the temperature then to be 46 º F. Thus, this Whirlpool unit does not automatically regulate temperatures, nor properly circulate air. Then, the I manually set the refrigerator temperature at its maximum-cold setting. The compressor stopped working when the temperature reached 43 º F. The compressor re-started at 42 º F.
Reviewed by 150 customers
Displaying reviews 1-10
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from Santa Monica, CA
Comments about Whirlpool Black Top-Freezer Refrigerator:
We bought this fridge a few months ago when we moved into a new apartment. It was one of very few refrigerators on the market that was short enough to fit into the space but still large enough to function as a traditional, everyday refrigerator. We're so pleased with how clean it looks in the space and how much storage capacity it has. Love it!
Bottom Line Yes, I would recommend this to a friend
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no frills but functional
from NW, Indiana
bought a few months ago, only area of concern is that the freezer seems a bit too low of a temperature, ice cream stays soft even when turned to coldest setting, all else on the unit seems fine
After I started using it, I realize how spacious it is for the money.
A lot of storage
I like this fridge. It has a lot of storage and runs quiet.
from Suncook, NH
Refrig Great. People at store Great. Customer Service Sucks
from Anthony, tx
We bought this a month ago and I'm glad we made this purchase. I love the size because it fits perfectly in our small apartment kitchen. It keeps all our foods incredibly cold and fresh. This is the first whirlpool item I've owned and I am so happy with the product I'm now looking into buying of their products.
Lots of room.
By Phyl the bowler
from Baltimore, Maryland
Very happy with purchase.
from Palatine, Il
Comments about Whirlpool Monochromatic Stainless Steel Top-Freezer Refrigerator:
Works well, spacious, quiet running, however it vibrates when you open the doors.
Service and delivery comments:
Excellent delivery on time. The three servicemen where very professional and careful. No scratches or dings on the walls and floors. They set the freezer and refrig cooling just fine, however did not not give us any instructions on the shelving and balancing the unit.
from Evergreen, CO
Perfectly happy with the fridge thus far. We've had it a few weeks and it's working fine. Bought this model over other brands/models for extra door storage. Love it!!!
from Lake stevens Wa
New ,nice ,
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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