Average Customer Reviews
Energy Star Rated - No
Style and Extras
(based on 138 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Sticky goop on hinge after switching right to left
I like the refrigerator very much but I had to have the door hinge changed to the other side. After the installation tech removed the bolts, he had to pry the hinge off...Read complete review
I like the refrigerator very much but I had to have the door hinge changed to the other side. After the installation tech removed the bolts, he had to pry the hinge off (it was stuck on with some sort of glue) and turn it over. The side that is now exposed is covered with a sticky, tacky glue that won't wash off. I'm not that tall so I don't see it, but any tall person could. Also, the protective film that covered the doors left a residue that won't wash off either. It looks like the acid rain damage you see on cars. (I can't get a good photo - to reflective) Mine is black. Maybe you wouldn't see it on a different color.I do wish there was a little more room in the freezer door shelves and that the freezer shelf was adjustable. But overall, I do like it.
Most Liked Negative Review
Freezer temperature controller in wrong location, and OTHER
COMMENTARY / FEEDBACK to the Whirlpool 21.3 c.f. Refrigerator / Top-Mount Freezer Unit:(1) It is stupid to locate the temperature controller of the Whirlpool 21.3 c.f. Refrigerator / Freezer Unit...Read complete review
COMMENTARY / FEEDBACK to the Whirlpool 21.3 c.f. Refrigerator / Top-Mount Freezer Unit:(1) It is stupid to locate the temperature controller of the Whirlpool 21.3 c.f. Refrigerator / Freezer Unit in the rear of the Freezer compartment. It belongs in the Refrigerator compartment and to be easily accessible.(2) Because the freezer and refrigerator doors' shelvings are open at the bottoms, items slide out of them. Examples: (2A) bags of frozen vegetables in the freezer slide out to the floor; (2B) The two banana trees in the refrigerator fall to the floor upon opening the door.(3) when the Freezer was loaded with items, the temperature in the refrigerator section has been recorded next morning to be 22 degrees Fahrenheit (F). The low temperature froze: milk, cheese, vegetables, and fruits--all became worthless afterwards.(4) The bottom two drawers in the refrigerator section ride on wheels--which are difficult to use, and the fixture is designed to fail early.(5) The rear-located Freezer temperature controller is almost inaccessible to use.(6) when the refrigerator was loaded with many foods containers, the next morning at 9:30 A.M., upon opening the refrigerator door, there came an awful smell ! Upon reading my thermometer, it showed the temperature then to be 46 º F. Thus, this Whirlpool unit does not automatically regulate temperatures, nor properly circulate air. Then, the I manually set the refrigerator temperature at its maximum-cold setting. The compressor stopped working when the temperature reached 43 º F. The compressor re-started at 42 º F.
Reviewed by 138 customers
Displaying reviews 1-10
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By Sean O
from Wilmington MA
Comments about Whirlpool Black Top-Freezer Refrigerator:
We purchased this refrigerator 4 months ago. We have had no issues. The refrigerator seems lower than our old one. The Stainless Steel needs to be cleaned often. Lots of space. We like the shelves on the door.
Bottom Line Yes, I would recommend this to a friend
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By big leo
from wantagh, new york
The refrigerator section is very roomy. I like the sliding drawer feature.The freezer shelves on the door should have a closed bottom so that nothing falls into the gap between the shelf and the door.
from Murrells Inlet,S.C.
Purchased 12/20/2016,delivered on 12/22/2016. Freezer door won't seal,by 12/24/2016 scraping ice off inside to close door. Contacted Whirlpool customer svc.and set up a repair date for 12/29/2016. The company was a no show,no call and all I could get was a full voicemail. On 12/30/2016 contacted Sears unit will be returned and a different brand and model will be delivered 12/4/2017. Bought this Whirlpool trying to buy a USA made product,it's made in Mexico and Whirlpool has some quality problems.
Bottom Line No, I would not recommend this to a friend
By Mr. T
from Austin, Texas
The refrigerator works fine and we love the LED lights; just the right size for us.
Inconvenient design. Too much space behind shelf in freezer
from Fridge is in NC!
Freezer door shelves are too open at bottom, items fall through.
Love the size and the lighting
from Washington Iowa
Purchased this about 3 weeks ago and like how much room I have and love that my freezer has a light!
Space and more space.Thie
By Relaxed Grammy
from San Diego Ca. 92117
This refrigerator was purchased a month ago and has been wonderful, jammed packed and much used. Thank you Whirlpool.
all the features you could want!
bought this for our second home - fits the bill perfectly
from Yuma, AZ
a great addition to the kitchen
from North haven ct
I bought it a month ago, couldn't be more happy.
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