Average Customer Reviews
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(based on 41 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The 24.2 Cu. Ft. 42" Width Built-In Panel Ready we installed performs exactly as advertised. It is quiet, the doors work well ( even with heavy panels) and the interior...Read complete review
The 24.2 Cu. Ft. 42" Width Built-In Panel Ready we installed performs exactly as advertised. It is quiet, the doors work well ( even with heavy panels) and the interior design of the shelves are very functional. Ice maker works very well. We were able to design the cabinets to accommodate a flush installation and allow the full 135 deg door opening that allows the door to stay open. Interestingly, the shallow 24" depth that seemed like a limitation is in practice more convenient because of improved access to the back. The white interior is fine.
Most Liked Negative Review
Not "built-in"; for the money it should be.
KitchenAid I think it's misleading, bordering on deceptive, to call this product "built-in" or even "counter depth" for that matter. The hinges don't articulate like you might expect on a...Read complete review
KitchenAid I think it's misleading, bordering on deceptive, to call this product "built-in" or even "counter depth" for that matter. The hinges don't articulate like you might expect on a top-of-the-line model and as such you've designed it to protrude beyond the run of cabinets, beyond even the counter. Hast to be like that to allow the doors to open in its present design. Many of us buy this product, having seen so many pictures of truly-built-in refrigerators only to be stuck with the product and an imperfect kitchen. It's interesting that you don't have any pictures of this product in actual installations from the side.You've been in business for how long and you still can't get this basic thing right??Anybody, you can Google for images, but I have attached one here. We built our entire cabinets following KitchenAid's own dimensional specifications. You can see the result. Looks like it was poorly planned, thanks to KitchenAid. I do have bigger fish to fry. Which is what angers me about having to deal with this.
Reviewed by 41 customers
Displaying reviews 1-10
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from Bellevue, OH
Comments about KitchenAid 42" Built-In Stainless Steel French Door Refrigerator With Platinum Interior Design:
This refrigerator is full of room. The compartments are large and is convenient to use.
Bottom Line Yes, I would recommend this to a friend
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(2 of 2 customers found this review helpful)
This product is a lemon, DO NOT BUY
By Frustrated with KA
from Alpharetta, GA
I purchased this fridge and the frame cracked and was deemed irreparable so KA replaced it. The replacement broke 5 months later due to a completely different reason from the 1st one. The recommendation was to have it replaced but KA refused. I emailed teh CEO twice and he never responded. I was asked to contact customer service and I did but they never got back to me. I finally had it fixed because KA gave me no other choice and the fix has lasted 2 weeks before the same issue occurred again. Now I am back to a broken fridge. I don'r understand how KA won't at least respond back to me and stand behind it's product.
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
from Mississauga, ON
I bought this about 2 months ago and had to wait for it to be delivered - about a month ago. I've been using it and loving it - although my renos are still ongoing so I haven't seen it installed with the cabinetry yet. Good visibility of all shelves. I wish the interior lights would come on as soon as you open a door (not wait till they hit a certain 'angle' of being open. The covered interior (butter?) container at the top of the door sometimes gets caught when opening the door and opens allowing stuff to fall out. Looks great inside and out and is keeping things nice and cold.
Fits nicely, very quiet
By perpetual remodel
from Carlsbad, CA
I actually have a stainless steel built in, not panel ready. I now wish I had gone with the panel ready, as the stainless is not fingerprint proof... it looks messy all the time. It holds so much more than my old side by side, Its very quiet, even when the compressor is running. I did buy the extended warranty as every repairman and or installers who has been to my house since buying a new set of kitchen appliances, said to get the warranty... Kitchenaid and others don't seem to hold up well. So far 2 out of 3 appliances needed service right out of the box, but not the refrigerator. The ice drawer is not convenient, and has no easy shut off like my SubZero. Wish I had gotten ice and water in the door now... It's a pain to get to the ice.
from San Jose ca
Great product beautifully made attention to detail, would compare it to Thermadore or Viking. Would recommend as a great buy.
(5 of 5 customers found this review helpful)
DO NOT BUY!
from Atlanta GA
5 Months old and has completely broken down. Needs a new motherboard and more. Repair technician equated the issue to an engine going out on a brand new car and recommended that it be replaced instead of fixed. Customer service said they won't replace. Sent an email to the CEO and didn't get a response.You spend this much on a refrigerator and you expect it to last 20 years.
sufflicilent space and shelving
from West Calwell, NJ
purchased refrigerator about 1 month ago. delivered and installed same day. Except for no prior advicei from salesman or otherwise that when doors close there is a "pop out" [from inside air pressure], all is (was) most satisfactory.
Artistic and functional
By Amrita the dieter
from San Diego
Love how it looks beautiful in my kitchen. It's an art itself and serves great purpose.
Great Looking. Over the top if a few improvements were made
By Demanding Consumer
from East Hampton, NY
So far,I am mostly delighted with my purchase. It's a terrific looking refrigerator which performs well. (Even the ice cubes are good looking.) The black doors are really splendid - a major design innovation. I have just three suggestions. The drawers in the refrigerator portion need drawer pulls or recessed spaces to make them easy to grip. There is no obvious way to pull them out. The butter containers do not open easily. A little tab on the bottom of the lid would do the job. It would also be nice to be able to open one door (not both) to get at the drawers. These are small matters. 5 stars for me.
(1 of 1 customers found this review helpful)
By Bamboo Panels
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