Average Customer Reviews
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(based on 28 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We've had this model for a month now and I love it. We have had no mechanical problems. Cost was comparable to other similar models. Set up was simple. Shelving and drawers are...Read complete review
We've had this model for a month now and I love it. We have had no mechanical problems. Cost was comparable to other similar models. Set up was simple. Shelving and drawers are durable. Can fit lots of things inside including multiple gallon size containers. Unit runs quietly. 2 of the 4 drawers are quite small. Overall very impressed by product.
Most Liked Negative Review
So far so good, except....
We've had this unit for about a month. The first thing we discovered is that unless you can open the door more than 90 degrees, you can't pull out the two right-hand veggie...Read complete review
We've had this unit for about a month. The first thing we discovered is that unless you can open the door more than 90 degrees, you can't pull out the two right-hand veggie drawers. (We had inquired about this very problem, and were told 90 degrees was sufficient, so apparently the people at Whirlpool have bad info.) Since our fridge is next to a wall, this was a problem. We dealt with it by removing the top drawer altogether (and just using that area as a shelf) and then angling the whole unit slightly askew to the left, so that we can open the bottom drawer just enough to put in and take out small items that we don't use very often (certain condiments). The second issue is that the support for that shelf I refer to above is just a flimsy piece of plastic. I suppose this would be fine if we were able to keep the drawer in place for more support, but we have to be VERY careful not to knock this piece of plastic aside or break it. It has come out once--it's just wedged in there--but so far we have been able to put it back okay and keep using the shelf. Oh, and one other problem: to get it to run at an appropriate temp, we had to set it on the lower setting. I have a refrigerator thermometer, and the factory setting only produced a temp of about 42. Since 38-40 is optimal, we have been running it at the lower setting. Since there is no knob to turn, you only have three choices for settings and you can't fine-tune it. Frankly, we would have gone for another item but this was the ONLY all-fridge ANYWHERE we could find that would fit into the spot where our old one (Woods) was. What is the deal with the refrigerator industry!!!??? Also, please keep making white fridges; not everyone wants stainless steel (ugh).
Reviewed by 28 customers
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sidekick all refrigerator
from Mobile, Al
Comments about Whirlpool SideKicks White Ice Freezerless Refrigerator:
I purchased the refrigerator (not the freezer) in 2003. Within 4 years the compressor broke and had to be replaced - luckily then it was covered by a 5 yr warranty and the compressor was replaced. Now whirlpool only offers a 1 yr warranty. I've had other minor problems with the cooling in the last couple of years -- new door seal and 2 new thermostats. Now it's time to purchase a new refrigerator. I want to buy a new sidekick, but I'm too worried because of the poor reviews and the lack of a 5 year warranty. I've actually had pretty good luck with it -- it's 14 yrs old, but don't want to spend big money for repairs the first 5 years. Don't want to take the chance.
Bottom Line No, I would not recommend this to a friend
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Broken fridge and nothing to replace it
Not happy with this fridge. It was built into our cabinets along with the freezer. First, the ice maker in the freezer only works intermittingly. Atleast they are able to fix the ice maker. However despite paying for a 3 year warranty I was told today that my fridge is no longer able to be repaired because the part is no longer available. I therefore will need to purchase a brand new fridge that likely will not match the freezer perfectly. Very disappointing especially since we have been a long time Whirlpool customer.
Good fridge lots of room
from Rochester, AB
About Me Avid Cook
Very happy with it Best purchase
Bottom Line Yes, I would recommend this to a friend
(0 of 1 customers found this review helpful)
Worst Refrigator Ever!!
from Seguin, Texas
We bought a whirlpool side kick and it was installed December 15, 2014. On February 13,2017, we woke to find it not cooling. We purchased it from Lowe's in New Braunfels, Texas. We did not purchase an extended warranty. I called Whirlpool who arranged to have a service man come out. He came out within a day or so but the part would be on back order. He installed the part on February 23, 2017 in the afternoon. By evening refrigerator still not cooling!! living out of ice chests for 11 days with a family of five. Lowe's assistant manager said she had never heard of problems with this unit. Check out many websites, including Lowes and Whirlpool and see the problems!. Lowe's has offered a replacement until we get our unit serviced. I have a baby shower in 8 days at my home--will I have an empty sidekick standing awfuly looking in the way while another cheaper fridge is in the place for the sidekick??? 22 months of service--what a joke!! I told the Lowe's representatives that they should make good on it. I don't care about warranty--stand behind the product you sell regardless!!! I will never buy whirlpool again!!!
Chef's home Kitchen Refrigerator
By Family of chefs
The previous whirlpool refrigerator leaked constantly and no one could repair it. This was the only one that fit my kitchen that was designed around the previous whirlpool specifications. The new layout is NOT useful I lost condiment shelves on the door. The pizza rack is of no use for a chef or home cook who does not use prepared pizza. The large shelf on the door is too tall. We do not drink soda. We need space for milk and cream and then the smaller shelf for condiments. The extra veggie keepers took away shelf space. I am constantly moving things to find something. Unfortunately this is the only one that fits my kitchen. It keeps things cold looks nice but the configuration is terrible!!
We had this side kick refrigerator, and after a year the refrigerator stop working. We lost a lot of food.Whirlpool sent a repairman and we just have it back this Saturday .Today Sunday February 13th ,its not working again.
Poorest Quality Ever - Buy Any Brand But This One
By Dog Lover
from Spring, Texas
Like several other reviewers, we built a new home in 2014 and had the kitchen built out to accommodate the Whirlpool Sidekick refrigerator and freezer. In late 2016, the freezer stopped working. It was a freon leak, and a repairman came out several times to solve the problem. Finally, it was determined that the leak could not be fixed. So, we had no choice, but to purchase a new freezer. Once it got here, Whirlpool had changed the model, including the external appearance. Now, we are forced to also purchase a new refrigerator in order for the two units to match. I was hoping that the model revision would address the freon leak issue, but based on recent reviews, it is apparent that isn't the case. Like others who have reviewed these Sidekicks, we had to throw out a lot of food, and this has been going on since mid-December (it is now the first week in February). So, we had no freezer over the Christmas and New Years holidays, which means no ice. We have to purchase food a little bit at a time, so we can be sure to cook it before it goes bad. I'm betting these Whirlpool Sidekicks are made in China now, because in years past, Whirlpool had a great reputation for making quality products. Not so anymore.
The shelving options give me a place for everthing.
(1 of 1 customers found this review helpful)
TONS OF SPACE
A huge amount of room this refrigerator is quiet efficient and looks absolutely stunning being built in to our kitchen don't know if there is any way that we could go back to any other after owing this amazing set.
from Puryear, Tn
Came with our brand new home.
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