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Average Customer Reviews
(based on 69 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We purchased the range a month ago as our kitchen configuration required a downdraft for ventilation. We absolutely love this range! The flame on the four burners are easy to control, and the...Read complete review
We purchased the range a month ago as our kitchen configuration required a downdraft for ventilation. We absolutely love this range! The flame on the four burners are easy to control, and the downdraft ventilation works fabulously. Our only complaint is the amount of time the oven takes to preheat. Overall, we are very pleased with our purchase and would highly recommend this range.
Most Liked Negative Review
Very attractive range but downdraft performs poorly
Initially I was ecstatic but read on to the end:I bought this range the day after Thanksgiving to replace our aging Jennair D146 Downdraft Electric range which had served us well since...Read complete review
Initially I was ecstatic but read on to the end:I bought this range the day after Thanksgiving to replace our aging Jennair D146 Downdraft Electric range which had served us well since 1989 but now had developed performance problems.The options for venting the Kitchenaid unit are limited and in my situation a double floor joist was directly in the path where the floor vent should go. Wall venting behind the unit was out of the question as the dining room backs up to the wall. I finally improvised a way to get the vent out though a cabinet dead space adjacent to the unit. I'm getting 321 cfm using the high speed on the fan. (The Jennair was pushing 367 cfm).All this to say...plan ahead before buying the range as a downdraft because you may end up not being able to use the downdraft functionality because the venting options are specific and limited. The provided template is very specific on where you can place the vent hole in the floor or in the wall.The issue is that the downdraft motor takes up a very large portion of the floor under the range and has to be in a specific area to attach the downdraft motor bellows to the range body.Kitchenaid's Customer Service was not very helpful to me when I called seeking advice on my venting problem. Oh boy, not encouraging.Now that the range is installed and fully operational, The range is very attractive and its commercial design with clean lines complements the other appliances in my kitchen.The burners cover a wide range from 17,000 BTU to 5,000 BTU which is enough to achieve a quick rapid boil in a large pot or to slowly simmer sauces etc.The design of the cook top makes it easy to clean up spills.The control panel is well designed and intuitive to operate.The oven is cavernous and well designed with 7 rack positions and with the optional full slide out rack. First attempt at baking produced excellent results.I have not yet attempted steam baking or used the Aqualift cleaning feature but I would expect those to work well also.I have not yet used the griddle either but will do so in the near future.When using the downdraft fan even on the low speed, the airflow distorts the flames on the burners but I compensate by shifting the pots a little off center on the grates.Speaking of grates, the design makes it easy to slide pots from one burner to the other without lifting the pot.In conclusion, I am very pleased with the appliance and look forward to many years of reliable service. Update: Feb 25 2016After using the range for over two months I realize that the downdraft design is seriously flawed.The downdraft vent is roughly at the same height as the burners and that is bad news. Even on low speed, the vent pulls the flames in a horizontal direction towards the vent. This SIGNIFICANTLY reduces the efficiency of the burners because the flames no longer hit the bottom of the pot on the burner!The feature of having all the grates at the same level is the downfall of this downdraft range! Even on the lowest downdraft fan speed the vent pulls the flames horizontally toward the vent and greatly reduces the efficiency of the burners. Most of the flame no longer reaches the bottom of the pots. We now have to decide between living with cooking odors in the house or using the downdraft and living with highly compromised cooking performance.I have sent an online comment to Kitchenaid about this (no response) and suggested a modification to raise the downdraft vent by increasing the height of the vent insert. Of course I would lose the feature of being able to slide pots across the cooktop but that would be preferable.I have sent two emails to Kitchenaid Service about my concerns - No response. I placed a service call and rep came onsite and checked the technical stuff (gas pressure, orfices. motor voltage) neither has anything to do with the problem. IMO this is a terrible design flaw and Kitchenaid engineering should do the right thing and address the design problem.BTW, "Customer Service" is one of the worst I have experienced. The offer lots of "apologies" but that's all. No substance. Apologies do not resolve issues.Regrets! Seriously.
Reviewed by 69 customers
Displaying reviews 1-10
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looks are just great
from scotrun PA
Comments about KitchenAid 30" Stainless Steel Dual Fuel Slide-In Range:
got it a few weeks ago and love it
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Great downdraft! Stove top is easy to clean.
By Healthy eater
from Talking Rock,GA
I am very happy with the stove itself, however installation was a lot of trouble. I did have a Jen Air gas stove which also had a downdraft before this and thought it would be similar. Why do you have to keep changing things? It took 5 different men to finish the job and these were professionals.
So far so good
from Queens, New York
I purchased this range over a month ago and I'm pleased so far with the performance. The other reviews were on point so I knew what to expect from the performance. I like the commercial feel of the range and the look. It's the only downdraft range with a pretty good rating. The downdraft works fine but it does pulls the flame. The oven take a while to pre heat but I love the size and it cooks evenly. I'm a gas oven person so I have to adjust my cooking time of an electric oven. So far so good.....
Fit What Was Needed
from Post Falls, ID
We purchased this range almost a year ago and unfortunately had a very bad experience with the appliance store we purchased it from. After a lot of back and forth, they finally agreed to replace it and we just recently had it installed. Now that we're back to square one, we are pleased with our range. We have noticed a few of the things that others have......the burners burn very hot, it is difficult to simmer anything and when you have the downdraft on, it pulls the heat to the downdraft and things don't cook evenly. Although I'm not thrilled with any of that, we are working around it. We replaced a JennAir downdraft with the Kitchenaid and I am much happier with my Kitchenaid. We were very limited in our choices because of the downdraft and weren't in a position to install a hood. My only real criticism is that I wished I had kept the griddle from the range that was recently replaced. My new grill has a dent and some scratches on it. I like to leave it sitting on the top of my range as it looks so nice . I would have expected better quality control from Kitchenaid.
Modern and Style
By Norma & Rod
from Paulden, AZ
Although we had to wait a month to be delivered, this range was well worth the wait. With its smart clean lines and ease of use, cooking and cleanup are a snap. Modifications took a little longer than anticipated for the downdraft vent relocation, however it allowed us to clean up the previous range venting install. This dual fuel range will serve us well in the years to come.
The perfect range for me
from Hochatown, OK
I bought this a little over a month ago and LOVE it! I like the control that the gas burners give me but at the same time I prefer electric ovens. This range fits my needs perfectly. I was so happy to find a downdraft dual fuel range that would fit my cabinet configuration.
(0 of 1 customers found this review helpful)
Really nice unit
Nice, easy to use oven. Excellent design
Initial positive impression
from Seattle, WA
Just purchased and works well so far.
Cooling fan replaced within 5 months
from Sherrills Ford, NC
Love the gas cooktop on this range. I liked the oven too until the oven cooling fan became disfunctional within 5 months and rendered the oven inoperable until replaced. I do not use the oven very much, so this put a slight damper on my enthusiasm for this range given the price, but I would still recommend.
Wonderful Dual Fuel Stove
from New Orleans, La.
I so enjoy cooking on it! Clean up is a breeze! My last downdraft range was a disaster! It stopped working 4 times, cost hundred of dollars in repairs and the oven did not work for the last 5 years! It only lasted 10 years. I forgot how nice it was to have an oven! To be able to bake, broil or just keep warm! When I use the downdraft it cooks evenly not just on one side. Love it!
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