Average Customer Reviews
(based on 82 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We purchased the range a month ago as our kitchen configuration required a downdraft for ventilation. We absolutely love this range! The flame on the four burners are easy to control, and the...Read complete review
We purchased the range a month ago as our kitchen configuration required a downdraft for ventilation. We absolutely love this range! The flame on the four burners are easy to control, and the downdraft ventilation works fabulously. Our only complaint is the amount of time the oven takes to preheat. Overall, we are very pleased with our purchase and would highly recommend this range.
Most Liked Negative Review
Very attractive range but downdraft performs poorly
Initially I was ecstatic but read on to the end:I bought this range the day after Thanksgiving to replace our aging Jennair D146 Downdraft Electric range which had served us well since...Read complete review
Initially I was ecstatic but read on to the end:I bought this range the day after Thanksgiving to replace our aging Jennair D146 Downdraft Electric range which had served us well since 1989 but now had developed performance problems.The options for venting the Kitchenaid unit are limited and in my situation a double floor joist was directly in the path where the floor vent should go. Wall venting behind the unit was out of the question as the dining room backs up to the wall. I finally improvised a way to get the vent out though a cabinet dead space adjacent to the unit. I'm getting 321 cfm using the high speed on the fan. (The Jennair was pushing 367 cfm).All this to say...plan ahead before buying the range as a downdraft because you may end up not being able to use the downdraft functionality because the venting options are specific and limited. The provided template is very specific on where you can place the vent hole in the floor or in the wall.The issue is that the downdraft motor takes up a very large portion of the floor under the range and has to be in a specific area to attach the downdraft motor bellows to the range body.Kitchenaid's Customer Service was not very helpful to me when I called seeking advice on my venting problem. Oh boy, not encouraging.Now that the range is installed and fully operational, The range is very attractive and its commercial design with clean lines complements the other appliances in my kitchen.The burners cover a wide range from 17,000 BTU to 5,000 BTU which is enough to achieve a quick rapid boil in a large pot or to slowly simmer sauces etc.The design of the cook top makes it easy to clean up spills.The control panel is well designed and intuitive to operate.The oven is cavernous and well designed with 7 rack positions and with the optional full slide out rack. First attempt at baking produced excellent results.I have not yet attempted steam baking or used the Aqualift cleaning feature but I would expect those to work well also.I have not yet used the griddle either but will do so in the near future.When using the downdraft fan even on the low speed, the airflow distorts the flames on the burners but I compensate by shifting the pots a little off center on the grates.Speaking of grates, the design makes it easy to slide pots from one burner to the other without lifting the pot.In conclusion, I am very pleased with the appliance and look forward to many years of reliable service. Update: Feb 25 2016After using the range for over two months I realize that the downdraft design is seriously flawed.The downdraft vent is roughly at the same height as the burners and that is bad news. Even on low speed, the vent pulls the flames in a horizontal direction towards the vent. This SIGNIFICANTLY reduces the efficiency of the burners because the flames no longer hit the bottom of the pot on the burner!The feature of having all the grates at the same level is the downfall of this downdraft range! Even on the lowest downdraft fan speed the vent pulls the flames horizontally toward the vent and greatly reduces the efficiency of the burners. Most of the flame no longer reaches the bottom of the pots. We now have to decide between living with cooking odors in the house or using the downdraft and living with highly compromised cooking performance.I have sent an online comment to Kitchenaid about this (no response) and suggested a modification to raise the downdraft vent by increasing the height of the vent insert. Of course I would lose the feature of being able to slide pots across the cooktop but that would be preferable.I have sent two emails to Kitchenaid Service about my concerns - No response. I placed a service call and rep came onsite and checked the technical stuff (gas pressure, orfices. motor voltage) neither has anything to do with the problem. IMO this is a terrible design flaw and Kitchenaid engineering should do the right thing and address the design problem.BTW, "Customer Service" is one of the worst I have experienced. The offer lots of "apologies" but that's all. No substance. Apologies do not resolve issues.Regrets! Seriously.
Reviewed by 82 customers
Displaying reviews 1-10
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from Olympia, WA
Comments about KitchenAid 30" Stainless Steel Dual Fuel Slide-In Range:
I purchased this range during my kitchen remodel and it makes all of the difference! I have a small galley style kitchen, and having a ventilation hood made it even smaller. By having this range it's made worlds of difference in the style of my kitchen. In addition, the even baking and stovetop is incredible. I love to bake and this comes with a proofing function and a steam bake tray. I would highly recommend this to anyone looking for an amazing upgrade!
Bottom Line Yes, I would recommend this to a friend
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How do you clean the ENTIRE INSIDE of the oven?
from Canfield, Ohio
This range replaced my JennAire range. I have had it less than one year. This was the only option with a downdraft. After cooking two turkeys for Thanksgiving it needed cleaned. The AquaLift technology only cleans the BOTTOM OF THE OVEN!!! What about the rest of the oven and the racks? The cleaning instructions say to not use oven cleaners!!! The store technician advised Dawn dish washing liquid and a soft sponge. I have spent hours on the floor bending around the door wiping!! This is not self cleaning at all!! Service of a product is just as important as the product. I would never recommend this range.
Bottom Line No, I would not recommend this to a friend
from Dilworth, MN
We bought this range when we were replacing our kitchen appliances. I had never had a gas range and I'm really enjoying it. There is a large window in the oven so easy to see what is cooking. There is a pull out great in the oven which is very nice. There are many things that I will never use on it but I guess that's okay. Not sure about the aqua lift cleaning as I haven't used it yet.Cons: the timer. It only rings once, one beep, and it is not very loud even though the setting says hi. My timer I had before how about 4 times to it and then wouldn't ring periodically until it was shut off. I'm not very happy about the pre-heating either. It takes 15 minutes to preheat to 350 degrees and longer for higher temps. My last range had a quick preheat which I really wish this one had.
Best Stove Ever
from Shaver Lake, Ca
This is by far the best stove we have ever owned. Love the Easy-Vect!
(1 of 1 customers found this review helpful)
from Madisonville, LA
I enjoy cooking and baking on my new stove. I haven't needed to clean oven yet, but I like the idea you don't have to put on very hot temp. Or use fuming chemicals. The top of the stove is also very easy to clean. No scrubbing, just wipe it clean. It's beautiful. It cleans so easy, it looks new all of the time. I like the way it cooks faster, on top of the stove and in the oven. I'm very pleased with my purchase.
LOVE this stove.
from Fairfield CT
I am in love with my new stove. It's not only beautiful, but highly functional. It is also super quiet. The downdraft is good as well. I would highly recommend it!
(1 of 2 customers found this review helpful)
Downdraft slide-in easier to install than we expected
from British Columbia
We had to have a down draft range to replace our old Jenn-Air. We really wanted gas. It was installed and is working very well. The fan is excellent. We are very happy with gas also. The oven is electric but there was no option for a gas oven in the down draft option. We do have the aqua-clean - which I do not like at all, but many stoves do not offer the self-clean method of "heating the oven to turn the spills to ashes" anymore, due to environmental concerns. The "aqua method" is just steaming the oven and then you have to scrape, scrub and wipe off ever little bit with great effort as it is a "bent over" job that is brutal on the back. The manual also says you should do this very often, which makes me wonder how much energy we are really saving!
(3 of 3 customers found this review helpful)
Beware! Poor finish and the Aqua Lift cleaning is a joke!
from Half Moon Bay, CA
There are very few choices for a downdraft range and I was please initially and for the first couple months to find this dual-fuel and good looking option. However there are two things that make me say beware1. Stainless steel is not supposed to rust right? The cooktop is not at all hardy. If any acidic splatters on it (eg spaghetti sauce or soups - not exactly abnormal use) it quickly pits the finish, and if not wiped up immediately, the spots start to rust! with diligent wiping with stainless steel cleaner (the only thing I use on it) the rust spots look gray rather than rusty, but the finish is still pitted and spotted. Some grease spots have the same effect. So after a year of use, its not looking so nice. I have the same problem with the front of my new dishwasher from the same line.2. The Aqua Lift cleaning - simmering water in the bottom of the over for 40 minutes cleans - the bottom of the oven. Absolutely no impact on the cooked-on grease on the walls, top or door of the oven. The instructions caution you not to use oven cleaner because it will harm a coating on the oven, so scrubbing with magic erasers seems to be the only option. I really miss the conventional high-heat oven cleaning, even if it takes a long time and smells a bit.If not for these two issues I would give it 4 stars - it takes 15-20 minutes for the oven to heat up and I wish it held a constant temperature better, but otherwise it does what it is supposed to do. If I need quick heating or have something messy for the oven, I use my 13-year-old Kitchenaid self-cleaning wall oven - and the external finish on that still looks like new, unlike the so-called "stainless steel" in this line.
Images shared by Nancy
rust spots on stove
(0 of 1 customers found this review helpful)
Love my new stove!
from Finger Lakes Region, NY
Replacing an old Jenn-Air from previous owners. Had installed Thermador in previous home.. Am very pleased with Kitchen-Aid dual burner stove, especially burners, ease of cleaning, innovative racks as in Thermador. Only criticism is a noisy downdraft blower.
Nice Simple Stove
from Woodstock, CT
This gas stove is wonderful improvement over our old electric stove. Love the oven options.
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