Average Customer Reviews
(based on 142 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
KitchenAid Downdraft Fits The Bill
Our situation called for an electric downdraft range, and the KitchenAid range came through beautifully.It's beautiful, and we also love the functionality. It's loaded with features we've never had...Read complete review
Our situation called for an electric downdraft range, and the KitchenAid range came through beautifully.It's beautiful, and we also love the functionality. It's loaded with features we've never had before. I might have to try some new dishes.The downdraft is amazing. It truly vents the smoke and odor and down and out. The amount of air it moves it amazing. Installation was easy and straight forward. Great product.Only negative I can mention is that there is a chemical smell when the oven is heating up. Maybe it's the "newness" breaking in; not sure yet.
Most Liked Negative Review
Failed after four months
I purchased this range shortly after it was introduced to the market in order to replace a Jen Air stove that had a faulty display (common). Less than four months after installation, this...Read complete review
I purchased this range shortly after it was introduced to the market in order to replace a Jen Air stove that had a faulty display (common). Less than four months after installation, this Kitchen Aid range also failed -- low fan speed (seems to be common on Whirlpool products? Error code F8E0 -- Google and beware!). For the price of this range, I expected better. So off to customer service to address the problem and to see how they stand by their product. Covered under warranty? Yes. Time before someone can come to repair THEIR faulty product? two and a half weeks. How does that sound for a "professional" line of products? First it fails, and then a less than stellar warranty service (We'll fix it eventually, and hopefully your warranty will expire before we have to do it again!). When you spend this kind of money on a range, you expect the company to do what they can to remedy a problem -- not with this product, and not with Kitchen Aid. My first and definitely last Kitchen Aid product.If you DO decide to purchase this range, be sure to get an extended warranty. It's the only thing that saved people from Jen Air's quality issues, and apparently the only thing that can help you with Kitchen Aid.If it does fail, then I'd recommend not believing the customer service department when they tell you 2-3 days for a repair. You'll get an informal e-mail later making it clear that you'll have at least half a month without having a functioning oven.This is my first and last Kitchen Aid product. For the expense -- I expected a better product and better support.
Reviewed by 142 customers
Displaying reviews 1-10
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from Knoxville, Tn
Comments about KitchenAid 30" Stainless Steel Electric Slide-In Range:
Less than a year old and works great. Only complaint is the sound from the he down draft when on.
Bottom Line Yes, I would recommend this to a friend
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Great option for downdraft
from Portland, OR
I was surprised how well the downdraft fan works, does a great job so far. The oven bakes even too and burners heat quickly and give good range of heat options. I like the ultra low a lot. I also like the proof option for the oven. My big complaint is the timer, its a problem as it turns off the heat and then I have to reset everything. As a baker, I always set the timer a little before baking time should be done just so I can keep an eye on things. The timer should not be connected to the oven on/off.
Fantastic Oven Highly recommend
Great features and works better than Jenn Air
LOVE my new oven!!!!
By Baking Fool
from Olympia, WA
This oven replaced a 26 year old. Amazed how fast the burners heat up. Come a long way since the coil burners. Take a bit to cool down before I can clean top but that is about the only bad thing I can say about it. Impressed with the oven too. Wider and deeper than what I had. The larger window is easier to see everything along with two light bulbs for light. The panel was pretty easy to adapt to. About the only thing it doesn't do is mix up the cake batter for me but I guess that is what my KitchenAid Mixer is for. ;o)
wonderful large oven, lighting is great!
from Jonesborough, TN.
I was limited with choice of downdraft, however I feel this was an excellent replacement for my former Jennair
Great oven and best down draft for replacing Jenn air
from Oregon ,Scio
This oven works great and looks great. Down draft is awsome and controls are easy to program. Convection cooks fast and even.
Better than the Jenn Air
from HHI, SC
Replaced 25 year old Jenn Air with this model although the oven does take a while to heat up. Great features and downdraft works well. Only problem is keeping the smooth-top cooking surface clean.
from Frederick MD
We needed an electric downdraft range for our island in the kitchen of our new home. At 3000+ it was a bite in the wallet. Only 2 ranges would work, this one and its cousin made under the jenn Air name. It heats well, almost to quick at times. My concern and reason for a 3 star rating is the cost and the fact that it's 6 months old and the 0 on the control pad doesn't always work. If I need to set the oven temp or the timer at 400 or 40 I have to set it at 395 or 41. I was about to call for warranty repair when I tried it one more time and behold! The 0 worked. So this is an on again off again issue that unless it's not working when the repair guy comes, it can't be fixed. Not a big deal to set the temp at 395 instead of 400 , it's just that it's a brand new appliance that's been barely used. Not sure how long the pad will work.
By Log home
from Pittsboro, NC
Installed myself in our island without too much trouble. The stainless trim at the top front of the cooking surface is too high causing pans to scratch it's surface if you are not careful and don't lift the pan as you remove it. Also wish the burner designation graphic at the control was larger.
too complicated for me .
from FortWayne Indiana
too complicated top started to look messy from the first use ,Turkey was not done ,no heat coming from the bottom ,please help I invite 3000$ in this
Bottom Line No, I would not recommend this to a friend
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