Average Customer Reviews
# of Wash Programs
(based on 136 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Does the job
We purchased this machine to replace a less than stellar KitchenAid which we had had for 10 years. We had several issues with the old machine, the biggest being it simply didn't clean...Read complete review
We purchased this machine to replace a less than stellar KitchenAid which we had had for 10 years. We had several issues with the old machine, the biggest being it simply didn't clean well. This Miele cleans exceedingly well, and we no longer have to rinse the dishes beforehand (although we do for the most part -- old habits die hard). That said we do not rinse well and even on occasion, not at all, and everything comes out sparkling. Another advantage of this machine is that it holds a good number of items, particularly on the bottom rack. It is easy to load and unload, and the baskets glide very well. It is also very quiet. The removable waste trap/basket is easy to remove and simply rinses clean. Nice. This machine is not perfect though. Our biggest frustration is that it has no 'clean' indicator which shows you when it has finished a cycle and is ready to be unloaded. This has resulted in either running a clean load through again, or unloading dirty dishes thinking they are clean (blame the husband for that one!). It would be nice to have a light or something to indicate the load is finished. As it stands now the machine is simply 'blank' and you need to look carefully to see if they are clean or not. The second is that, although I love the top rack for large knives, spatulas, or overflow cutlery, it is not sufficient for everyday cutlery cleaning as it is somewhat tedious to load. We spent the extra $50 and ordered the cutlery basket for regular use which is much easier to load/dump the cutlery into. The middle rack (for cups etc.) is slightly awkward to load, particularly if you have tall glasses which tend to fall over, although this is minor. I do find it seems to go through a lot of rinse agent, but I do appreciate the 'add rinse agent' indicator light (yes they can have indicator lights, so begs the question 'why not a 'clean' indicator light?'). Yes, the regular wash cycle is long (over 2 hours) but that really doesn't pose a problem normally as we run it after dinner for the most part. The option of a 'quick' cycle is there if you need it. The long and the short is that it does the job it should: it washes the dishes well. It's costly, but if you want clean dishes from a dependable machine, this one does the trick.
Most Liked Negative Review
We bought this dishwasher mainly because we liked the 5 year warranty. I am most disappointed with the 2nd row rack where mugs, cups & glasses go because it doesn't fit nearly as...Read complete review
We bought this dishwasher mainly because we liked the 5 year warranty. I am most disappointed with the 2nd row rack where mugs, cups & glasses go because it doesn't fit nearly as much as our previous dishwasher. I find that it is very poorly designed. I can load maybe two or three tupperware containers in the top rack, and trying to fit the tupperware lids is nearly impossible. I have a difficult time loading knives in the utensil tray. The bottom rack is a relatively good design except that it is not wide enough to fit full sized dinner plates side by side. I like the simplicity of the buttons on the outside of the machine. Overall, I'm pretty disappointed with it but it looks like we're stuck with this one until it dies (the salesman told us the Miele brand is supposed to last for at least 15+ years)!
Reviewed by 136 customers
Displaying reviews 1-10
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Great dishwasher, quiet and efficient
By Family on Northshore
Comments about Miele 24" Futura Classic Plus Stainless Steel Built-In Dishwasher:
Simple controls which focus on the core essential washes. Big benefit is the fact that you can adjust the start time.
Bottom Line Yes, I would recommend this to a friend
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Very quiet dishwasher
from St. Catharines, ON, Canada
We like the cutlery rack. They come out clean every time.
German Quality One Can Feel
from Winnipeg, MB, Canada
Plus: After more than a year of use I do consider this to be an excellent unit, well designed, easy to operate and keep clean. Minus: The sanitizing cycle could be hotter or longer... plastic dishes do not come out completely dry. For some unknown reason, the detergent compartment failed to open about three times out of about 100 runs.
from Lantzville, BC, Canada
We bought this dishwasher almost a year ago. It is the best appliance purchase we have ever made. In our 24 year old house we have replaced all the appliances. This appliance is so quiet you have to look at the indicator lights to ensure that it is on. It regularly cleans heavy loads of dishes impeccably. We love it.
Washes Fine - Hard to Organize Dishes in Racks
from Courtenay, BC, Canada
We have had several dishwashers and the Miele has been the worst for limiting various shapes in the rack system. Also the tub is not as deep as the others we have used. I saved our kitchenaide dishwasher which the Miele replaced but due to the awkwardness of the racks I am going to get it fixed an re-install it and sell the Meila
Awesome, but wish I'd upgraded
from Whitby, ON, Canada
Does a great job in every respect, but wish I'd gone with the next model up! Don't love how it doesn't really dry my dishes
from Saskatoon, SK, Canada
My favourite feature on this model is the cutlery tray. I also like the layout of the bottom drawer but the middle one is a little awkward for cups and glasses as ridges are either to narrow or wide to accommodate many of my cups and glasses. I think that needs to be redesigned.
from Spruce Grove, AB, Canada
We purchased this in January 2016 after going through 4 other top brands that failed after only a few years. Since owning a Miele we have been extremely happy with the performance of this dishwasher. It's very quiet, you don't realize its running. Dishes are always clean. Display lets you know when your running low on rinse aid, which is nice. The best feature in this dishwasher that we like is the cutlery rack at the top of the dishwasher. Best feature!!! Definitely looking forward to many years of carefree use.
Living up to the expectation!
from Edmonton, AB, Canada
We have been happy with all aspects of this machine. The ease of use, the flexibility of space, the noise level and the cleanliness of dishes, are what we most enjoy!
from Sherwood Park, AB, Canada
With an open concept main floor, having a noisy dishwasher made conversation difficult. Now, people cannot even tell the dishwasher is running!
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