Appliances
Free Lifetime Tech Support With Every Purchase
Free Shipping on Thousands of Products
Award-Winning Customer Service
Bose

Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices - 718839-0010

Abt Model: QC20ABK | UPC Code: 017817658515
 Discontinued Product This item is no longer available from our website.
Click the link to view all of our Headphones
Bose - 718839-0010 - Headphones
Roll over image to zoom in
Shut Out The World And Focus On Your Music/ Aware Mode To Hear What's Around You/ Active EQ And TriPort Technology/ StayHear®+ Ear Tips/ Compatible With Apple Devices Only/ Black Finish
Availability:
Discontinued (details)
Shipping:
Your Shipping Zip Code: 20149 (change)

Product Questions - Ask

Average Customer Reviews

Product Details

Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices - 718839-0010

Experience better sounding music wherever you go with the Bose QuietComfort 20 Black In-Ear Headphones - 718839-0010. Bose engineered the first ever noise cancelling earbuds, to make these QuietComfort 20 headphones truly one of a kind. For a secure fit, StayHear®+ tips have been added. StayHear®+ tips are made of soft silicone that will let you forget you're even wearing headphones. In addition to that, these Bose noise cancelling earbuds deliver a crisp sound that has never before been available, thanks to their Active EQ and TriPort® technology. Still not convinced? Well, Aware mode has also been integrated into these headphones, which allows you to control the noise cancelling feature. This means that for times that you need to be more mindful of your surroundings, you will be able to simply switch on Aware mode to turn off the noise cancelling. Topping that off with an inline, 4-button remote, you have all of the tools to control your listening experience, make phone calls, and even access Siri or Google search. Take home the first ever noise cancelling earbuds by Bose from Abt today!

Key Features:

  • Bose® noise cancelling technology, shut out the world and focus on your music
  • Aware mode to hear what’s around you at the press of a button
  • Deep, clear sound from the Active EQ and TriPort® technology
  • Soft, and secure for hours of listening from proprietary StayHear®+ ear tips

Features:

  • Lose yourself in your music
    QC20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you—plus the freedom of an in-ear headphone. StayHear®+ tips physically block some noise while our Acoustic Noise Cancelling technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.
  • Tune in to your environment
    But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you—while your music keeps playing, and you still experience some noise cancellation.
  • Engaging sound
    All this, plus Bose lifelike sound. Sound you wouldn't expect from in-ear headphones. Our TriPort® technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music's front and center.
  • Advanced ear tip technology
    And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear®+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction.
  • You're in control
    Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline microphone/remote houses Aware mode and call answer/end buttons. The 4-button remote, provides volume and music control plus access to voice-recognition apps, like Siri or Google search.
  • Rechargeable battery
    The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones. When not in use, simply store your headphones and cables in the included carrying case.
  • Rechargeable lithium-ion battery Charging time: 2 hours Battery life: 16 hours per full charge

Approximate Dimensions:

  • SoundTrue headphones (including cable and StayHear®+ tips)
    • Length: 52"
  • StayHear®+ tips
    • Height: 1.25"
    • Width: 1"
    • Depth: 0.5"
  • USB Cable:
    • Length: 12"
  • Clothing clip
    • Height: 1 in (1.9 cm)
    • Width: 0.25 in (0.3 cm)
    • Depth: 0.5 in (1.8 cm)
  • Case
    • Height: 1"
    • Width: 5.5"
    • Depth: 3.1"

In The Box:

  • QuietComfort® 20 headphones
  • 3 pairs StayHear®+ tips (S, M, L)
  • Clothing clip
  • Rechargeable lithium-ion battery (built-in)
  • USB charging cable
  • Carrying case

Approximate Weight:

  • Unit: 0.65 oz
  • Shipping: 1 lbs

Warranty Information:

  • Manufacturer Warranty (authorized online retailer): One Year Parts and Labor
More reasons to buy the Bose 718839-0010 from Abt Electronics
  • Abt.com is an authorized dealer (Learn More).
  • The Bose 718839-0010 is Brand New.
  • The Bose 718839-0010 Ships in a Factory Sealed Box.
  • Abt ships this product for free!
 
TypeIn-Ear
Wired Or WirelessWired
Ideal For Wireless TV UseNo
Ideal For Sports/WorkoutsNo
iPod ControlsYes
Mobile Phone ControlsYes
Sound IsolatingNo
Noise CancelingNo
MicrophoneYes
Power SwitchNo
Volume ControlYes
Gaming HeadsetNo
  

REVIEW SNAPSHOT®

by PowerReviews
Bose QuietComfort 20 White In-Ear Headphones
 
4.3

(based on 307 reviews)

Ratings Distribution

  • 5 Stars

     

    (192)

  • 4 Stars

     

    (56)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (20)

  • 1 Stars

     

    (17)

100%

of respondents would recommend this to a friend.

Pros

  • Comfortable (4)
  • Good bass (3)
  • Great sound (3)
  • Lightweight (3)

Cons

No Cons

Best Uses

  • Music (3)
    • Reviewer Profile:
    • Audiophile (3)
    • Was this a gift?:
    • No (4), Yes (3)

Most Liked Positive Review

 

Phenomenal product with phenomenal support

I have had my QC20i earbuds since 2014 (or there about) - and I've loved them ever since. Their comfort is unmatched in any other earbud product I've tried, and there isn't another...Read complete review

I have had my QC20i earbuds since 2014 (or there about) - and I've loved them ever since. Their comfort is unmatched in any other earbud product I've tried, and there isn't another noise-cancelling earbud that even comes close. Remember - we're talking about earbuds, not over the ear headphones (which will always cancel more sound). I've worn mine nearly daily - when I sleep, when I need peace and quiet, in the chair at the dentists office (trust me, they're life savers there) - and obviously on planes. To be fair - I'm actually on my third pair of them - as I've had the first two have issues with one of the earbuds splitting about 1/2 way through the warranty period. But THAT'S what makes this such a worthwhile purchase: you see, I haven't had a single issue with product support. Bose stands behind their products in a way that I've almost never seen a company do. It's superior to even Apple Care - by miles. If you make no other high-end audio purchase - buying this (or any other Bose product) is definitely the way to go. I know that I'm not buying anything less.

VS

Most Liked Negative Review

 

Great sound and fit. Poor quality build

On the average, it needs replacement every few months, I am on 4th replacement, and now the Aware Button just broke again, this time in the span of just about 2 months....Read complete review

On the average, it needs replacement every few months, I am on 4th replacement, and now the Aware Button just broke again, this time in the span of just about 2 months. Playing around with the cable position has shown that it's likely due to bad cable join within the battery/control compartment. Bose warranty is amazing, but the inconvenience of making a trip to have it replaced, and knowing that your 300USD only last as long as a year(Warranty coverage), it's rather an expensive investment for what it is. High-pitch sound likely due to sweat/moisture build up, once dried should be fine, which indicates that this headset is not build for high humidity area like tropical Asia(where I am at) or summer time. Having a good customer support and warranty replacement is amazing, but having the product replaced/exchange every few month only show poor quality build. This product has the best sound in its class, now that Bose released version 2 of this product, I am not sure will it improve(Aware Button) but I will only hope they replace my current faulty Aware Button(again and again) with version 2.

Reviewed by 307 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
2.0

Great Sound and Noise Cancelling, but Poor Quality

By 

from Undisclosed

Comments about Bose QuietComfort 20 White In-Ear Headphones:

I purchase these headphones a couple of years ago in the hope I would be investing in a quality product. The headphones work well as far as sound and cancelling noise, but the craftsmanship has a lot to be desired. Unlike most headphones, it's usually the cable that fails first -- I haven't had that issue with these. What has happened is the glue for the speaker casing failed with both earbuds (about 2 months apart), which makes the noise cancelling useless, because there is now a high-pitched noise when I try to use it. The speakers (without noise cancelling) still work.

 
3.0

Great Sound - Poor Design

By 

from Undisclosed

Comments about Bose QuietComfort 20 White In-Ear Headphones:

I love my headphones! Sound quality, battery life. My issue is with the cable. After two years the cable that connects to my phone is frayed, wires exposed - about to break. For the money these did not last long. Would not buy again.

(16 of 16 customers found this review helpful)

 
5.0

Just Awesome

By 

from Undisclosed

Comments about Bose QuietComfort 20 White In-Ear Headphones:

I bought these headphones about 6 months ago and love them. Everyone that tries them out can't believe how well the noise cancellation works. I want the white pair next. I highly recommend these head phones. Oh btw, when I am on the plane I could be right next to the engine and not hear it.

 
4.0

I love these, but I've been through 2 pairs.....

By 

from Undisclosed

Comments about Bose QuietComfort 20 White In-Ear Headphones:

I absolutely love these headphones, but I've been through two pairs of them in the last year and a half. The comfort is fantastic, and the sound is really great. I love being able to tune out. The only big problem I've had with them is that the wire that goes into the batter pack on both sides comes loose after about 6 months of use. The result is a crackling and shorting out of the noise cancelling function, which is really annoying and tends to hurt my ears. Bose has a great warranty program, so that's helpful, but I wish I didn't have to go through the hassle of replacing them at all. I hope they find a way of reinforcing those wires. Then it'll be a 5 star from me!!

 
2.0

Great, at first

By 

from Undisclosed

Comments about Bose QuietComfort 20 White In-Ear Headphones:

I purchased my QuietComfort in-ear headphones about 18 months ago. For the first 16 months, they worked great, the sound was amazing, especially for someone who travels a good amount on airplanes. Unfortunately over the past two months, while there no is noticeable wear on the headphones, the aware button has stopped responding. This certainly wasn't the end of the world, so I decided to live with it, until about a month ago sound is now only coming out of one of the ear phones. Unfortunately the warranty is only a year, so not much I can do at this point beyond buying a new set. I may have just been unlucky, but I did put in effort to taking care of this expensive product, I would have expected a bit better reliability.

 
5.0

Bose QC20

By 

from Seattle WA

Verified Buyer

Pros

  • Comfortable
  • Good Sound

Cons

    Best Uses

      Comments about Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices:

      The ability to choose when to turn on the noise cancelling feature is great.
      They definitely do the job.

      • Was this a gift?:
      • Yes
       
      1.0

      Nothing but problems

      By 

      from Undisclosed

      Comments about Bose QuietComfort 20 White In-Ear Headphones:

      I have had these since November 2016 and have had nothing but bad quality from the start. For being less than 3 months old, The sound constantly crackles or I just won't get any sound at all. This was a horrible purchase. Im glad I have a different set that I can use. Bose, what can you do to help?

      (14 of 14 customers found this review helpful)

       
      5.0

      Get these

      By 

      from Undisclosed

      Comments about Bose QuietComfort 20 White In-Ear Headphones:

      It feels like a lot to spend on head phones. Until you turn them on and the world goes away! They are indeed worth saving you lunch money for.

       
      2.0

      Great sound but didn't last

      By 

      from Undisclosed

      Comments about Bose QuietComfort 20 White In-Ear Headphones:

      I got this about 5 months ago and the sound quality is amazing but after 2 months the control module stopped working and then around a week ago sound stop coming out of the left earbud

       
      5.0

      Good travel headphones.

      By 

      from undisclosed

      Verified Buyer

      Comments about Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices:

      This headphones work pretty well and its nice to have in ear noise cancelling headphones and not those big bulky ones. I've taken a few flights since I purchased and they work great on the plane.

      Displaying reviews 1-10

      Back to top

      Previous | Next »

      Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices

      Bose QuietComfort 20 Black In-Ear Headphones For Apple Devices

      Discontinued


      Call us
      888-228-5800
      live chat
      Chat Now