Average Customer Reviews
(based on 274 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
GE, a Dish Washer that Works
Back in 1999 we lived in an apartment with a old GE dishwasher. It worked well. Fast-forward to 2002 we moved into our first home and the dishwasher there was of a competing...Read complete review
Back in 1999 we lived in an apartment with a old GE dishwasher. It worked well. Fast-forward to 2002 we moved into our first home and the dishwasher there was of a competing brand. The water never heated up hot enough, and we always had to pre-rinse our dishes. Fast-forward to 2008, we moved into our current home. It had another competing brand dish washer. Not only did the water not heat hot enough, and the dishes did not get clean on the first go around; but the utensil holder was the worst, flimsy contraption that spilled out all the utensils when opening the dishwasher door. My wife and I said that once the dishwasher died completely we would get a GE. Guess what, it's 2015 and we have a new GE 24" Stainless Steel Built-In Dishwasher and the water gets searing hot, the utensil holders are a great design, the product is a breath of fresh air hands down. Thanks GE!
Most Liked Negative Review
The Good, the Bad, and the Ugly
I would LOVE to be able to give this new dishwasher a 5 star rating, and am I'd love to be able to give this dishwasher a 5 star review, and hopeful after some...Read complete review
I would LOVE to be able to give this new dishwasher a 5 star rating, and am I'd love to be able to give this dishwasher a 5 star review, and hopeful after some issues are resolved, I'll be able to do so... but I can't today. The Good: GE- In the past, I've only had great products, service and experience with GE. Last year I made one purchase of another brand (begins with 'W' and ends in 'pool') and ended up with a terribly disappointing product. So, when I began my search for a new dishwasher, I limited it to GE only! PRICE- It would be hard to beat the value this model offers, assuming it lives up to GE's claims and is in great working order. Unfortunately, mine isn't in great working order, so I've rated value low...at least until the issues are resolved. DESIGN (overall): Nice, contemporary exterior, and, yet a design, finish and handle that still compliments the older GE appliances in my kitchen. I can load far more dishes in this model than my last and really appreciate the deep upper rack and ability to adjust the basket positions to accomodate my needs. IT DOES DRY! The first time I ran this dishwasher I was SO disappointed, as properly dried dishes was THE most important feature to me in a dishwasher and mine came out dripping wet, even with heated dry on. I thought it was a lost cause, but did search out reviews from people experiencing drying issues and followed the recommendations and advice GE offered them. After four trial and error loads, I'm now very pleased to say this dishwasher dried the last load beautifully! For me, it did require the use of a rinse aid and the "Boost" option, just as GE suggested. The Bad: LOWER RACK OPERATION: I've been suprised at the effort required to simply roll out (or really get out) the lower rack! I discovered today three causes. Firstly, the tops of the lower rack, at certain points, rub up against the side of the tub. It's not much at all, but enough to cause resistance. Tub bulging? Secondly, the plastic "rollers" don't make consistent or enough contact at all with the plastic glide to actually activate the rollers. So, I'm namely pulling and sliding plastic against plastic to get the lower rack out -vs- being able to roll it out. Thirdly, when the front wheels/rollers of the rack reach the door seal, they catch on it, creating a bit more and sudden resistance. If the rack is loaded more heavily toward the front, the wheels/rollers literally drop between the roller glide and the dishwasher door. In order to avoid these last two issues, after pulling the rack forward a bit, I lift it up over the gap between the tub and the door seal, set it down and resume pulling. Doesn't seem quite right, does it?! The Ugly: CONCERNING NOISES! A few days ago, immediately after installation, I started the dishwasher and retreated to the basement, a full level away and on the other side of the house. Was I ever surprised to hear (especially from SO far away- and later, even while outside in the garage) deep, hum/buzz/vibration/rattle-like noises coming from my brand new appliance. I've now run the dishwasher five times, and while the noise has never been as loud as the first time, it's still very concerning. (After the first run, I did add water to the tub, as suggested by a link GE provided another user with a noise issue). I've read many of the consumer reviews and hear others boast of how quiet this model dishwasher runs. 51 dB, right? That's one of the reasons I selected this dishwasher. During some cycles, my dishwasher purrs like a kitten and sounds like it is operating properly. The "unhealthy" noise occurs when the dishwasher is pumping water into the disposal, then continuously when it sounds like the dishwasher is again filling with water. I fully expect it to make noise during these functions, however, my dishwasher sounds not only abnormally loud, but, more importantly, "sick" while performing them (unlike the typical smooth starting, stopping and operation of a new, optimally performing motor or pump). My old dishwasher didn't make this noise, nor have I ever heard anyone else's dishwasher make this noise. I'm especially concerned about the buzz/vibrating as another reviewer of this model at this GE website described a very similar (if not the same) issue. For that reviewer, even after what sounded to be more than one service call, the issue was NEVER resolved. They were very unhappy, and I don't want to be that person! I have contacted the installer and described the noises. He said, very confidently, they are not installation related. I've referred to the links and responses GE offered other reviewers for information and suggestions relating to noise, including referring to the online GE Dishwasher Owner's Manual's "Noise" section of the "Before you call for service..." section. This section describes noises I would expect to hear and have heard with other models. So, maybe I just got a lemon? It's certainly not what I've come to expect of GE products over the years, but I do still trust (or, at least am extremely hopeful) GE will be honorable in resolving the issues promptly. Then I look forward to being as pleased with my purchase as the vast majority of others who have very favorably reviewed this GE dishwasher. I wish for mine to be 5 star worthy, too!
Reviewed by 274 customers
Displaying reviews 1-10
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Reasonable but not great!
from Orange County, CA, United States
Comments about GE 24" Black Built-In Dishwasher:
We bought this few months ago. Works well but seems delicate and does not dry well.
Bottom Line No, I would not recommend this to a friend
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from Payson, AZ, United States
Works great! Looks nice and very quite. Great price.
Bottom Line Yes, I would recommend this to a friend
Nice looking and easy to use machine.
from Augusta, ME, United States
I believe I made the best choice in dishwashers. It was an easy installation, and the directions are clear and it is an easy to use machine.
Very Quiet and Efficient
from Chicago, IL, United States
I wanted several months of use to accurately determine whether I liked the features and cleaning ability of this dishwasher. I was not disappointed. Easy to view and operate display panel with lots of nice features such as steam clean, sanitize and wash zones. Extremely quiet. Sparkling clean glasses and dishes.
(0 of 1 customers found this review helpful)
By Ricki Hodges
from Gainesville, GA
This unit will not dry, nor clean effectively. Very disappointed
Easy to use, no confusion
from Wauwatosa, WI, United States
Very reliable, quiet operation, value for the cost
from Bloomington, IN, United States
I bought this because it was the best bargain for the price. It uses space very efficiently, much larger than my last dishwasher (which was a GE also). Only two minor issues: 1. It had a large, deep scratch in the plastic liner inside the dishwasher. I don't know how noticeable it would have been to someone who has not worked in the appliance industry. It does not effect form or function and is not noticeable now that it is installed. 2. I really like the plastic pieces in the upper rack for stem wear and holding tall items, but I wish they would latch in the up position when I don't want to use them. My comments are being picky, but I would purchase this item again.
By Dean O
from Tulsa, OK, United States
Work smooth and not loud like other brand.Look great
Great function, sleek look!
from Jackson, NJ, United States
Great function, sleek look! Love this appliance!!!
from Detroit, MI, United States
Works amazing and runs quiet. I love the top controls.
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