Average Customer Reviews
What's in the Box:
(based on 66 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Works well... With the occasional glitch.
Bought mine a couple weeks ago, works well, the dock connects to my 2 desk monitors easily. My only issue has been sometime the device won't turn on the screen when you wake...Read complete review
Bought mine a couple weeks ago, works well, the dock connects to my 2 desk monitors easily. My only issue has been sometime the device won't turn on the screen when you wake it from sleep(reset required to fix) and the USB charging port on the ac adaptor doesn't work, my phone toggles between charging and not charging rapidly when connected, Microsoft sent a replacement ac charger, but it suffers the same defect. Not sure of it is design or simply defective. All in all the problems don't detract terribly from the use of the device. 4 stars.
Most Liked Negative Review
Bugs, hopefully they get worked out
It's pretty good, but as with a fair amount of windows products, it doesn't live up to the the demo and the promises. 1) Battery: I'm getting about 4-5 hours max,...Read complete review
It's pretty good, but as with a fair amount of windows products, it doesn't live up to the the demo and the promises. 1) Battery: I'm getting about 4-5 hours max, and that's email/web browsing. the claim of 9 hours of video playback has to be a sick joke. 2)Display crashes...i get 3-4 per day. it's an intel driver crash, i've updated but it still happens. 3) Reconnecting to dock: when i unplug to go to a meeting and come back, it rarely fires up both of my external monitors properly. It works about 25% of the time. the other 75%, i have to go into display settings and monkey around to get the desktop extended. sometimes the option isn't even there! On teh plus size, it's light, gorgeous screen, the type pad cover is pretty solid, and it's a true laptop replacement. I just wish it lived up to it's potential.
Reviewed by 66 customers
Displaying reviews 1-10
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Very good product
By Jim L.
Comments about Microsoft Surface Pro 4 Silver 256GB i5 Tablet Computer:
I use this product as my everyday computer, and it is an amazing product. It is extremely fast, and the ability to remove the type cover is very convient when you are trying to watch some form of video media (Ex. Netflix, YouTube).
Service and delivery comments:
It was only a day behind schedule, but that was only because we had a bad snowstoem the day that is was supposed to get delivered, so that is completely fair.
Bottom Line Yes, I would recommend this to a friend
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Great device, great deal, getting it certified refurbished from Microsoft. Same warranty as brand new, and I expected a product that didn't seem refurbished. I wasn't disappointed. Tablet works perfectly fine, and the included pen is great.
Great Mobile Product
I got my Certified Refurbished Microsoft Surface Pro 4 (256GB/Intel Core i5) a few weeks ago, and I am very happy with this mobile product. It was easy to first setup, and fairly easy learning the features of this product. It is a great mobile device, though now, I wish I would have gotten the 512GB version instead of the 256GB, as I am discovering how powerful this mobile device is, I using it more than I thought I would--especially traveling. I am loving the Pen input device, especially for quickly writing mathematical equations for various apps/programs. Overall, a solid mobile product. Thanks!
Best Choice for Business Traveller
By The Rogue
Started travelling for work. Company laptop was a brick and I got tired of humping it around. Moved all my data into the cloud, bought the Surface Pro 4 after much research, and now I take it on the road. As functional as any desktop or laptop.
I bought this about a month ago now, great device I enjey everything aobut it.. Just wish it wouldn't heat up so much when using Cortana
from Skokie Illinois
My son uses this daily for college. Meets all his needs.
(8 of 10 customers found this review helpful)
Device keeps sticking
I have had a lot of trouble with this laptop as the screen keeps freezing. I have tried many fixes I have read online and none of them work.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Great Features, Great Laptop/Tablet
Great Laptop it does everything it needs to do and more! I Love how my friends are jealous because of all the features that come with the surface like the pen for one note and the tablet mode.
What a great computer/tablet
from Arlington Heights
Was skeptical at first, but very happy to make this purchase
(0 of 1 customers found this review helpful)
I have always used apple computers and iPads for my personal use. This is my first windows based device. I love it. It has so many great features. I love the various Microsoft apps as well.
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