Average Customer Reviews
Energy Star Rated - No
Materials And Finish
(based on 532 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I...Read complete review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I can't believe how much room I have. Yes, the ice maker only makes a few cubes at a time, but after one day, the ice maker was full, so I see this as a non-issue completely. Also, that's why they built in the Ice Plus feature which makes ice super fast. Just remember to turn it off - it's a nice feature! Our unit starting making ice after only about 4 hours. The freezer is super cold and again, has a ton of room. We have the temperature set to the third line on each side and it is at a perfect temp. The operation of the whole unit is very quiet. The design and styling are very sleek. I am not finding the stainless all that hard to clean. Here's a little trick - use microfiber cleaning cloths and a little glass cleaner and you won't get streaks! The only little complaint I have, although it isn't a major deal is that the light from the light bulb in the fridge side doesn't reach all the way towards the bottom, so it is a little bit dim at the bottom. But again, it really is not a huge deal. We looked at the french door fridges too and I was not impressed with them to warrant the additional almost $1000 in price (the bottom freezer bins looked like a place to dump stuff and I could see it getting very disorganized over time). I like the tidiness of freezer shelves in a side-by-side model. The outside controls on this fridge are very nice and easy to use. The handles are made out of the titanium, so they do not show fingerprints at all and are easy to clean. All around this is a terrific fridge for a great price and I would highly recommend it to anyone!
Most Liked Negative Review
AVOID this fridge due to four major design flaws
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be...Read complete review
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be aware of: 1) Ice maker is absolute junk and suffers from a fatal design flaw. Basically, water fills a plastic tray and then "twists" itself to drop the ice. This causes the ice tray to contort over time, at which point water will start spilling all over the inside of your freezer. We had a tech come out and replace the ice maker and it still did the exact same thing. He said it was a major design flaw that many people experience. 2) As many others have noted, the "ICE TYPE" design is totally confusing to any guests you have over. It's not at all intuitive when you walk up to the fridge that you need to press "ICE TYPE" if you simply want to get a glass of water. Seriously? Who thought that was a good idea. 3) Even on the "cube" setting, small bits of ice will spray out of the ice cute and all over your floor, every single time you press the level for ice. This is another design flaw and just read the reviews to see how many other people experience the same thing. 4) As others have mentioned, the internal LED lighting is energy efficient, but makes for VERY dim lighting. This is even worse if you plan to use the top shelf of the refrigerator. In sum, we REALLY wanted to like this fridge, but we simply cannot recommend it based on these four major design flaws. AVOID this refrigerator if these things would bother you as they do us. We really regret our purchase.
Reviewed by 532 customers
Displaying reviews 1-10
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from Keyes, CA, United States
Comments about LG 26 Cu. Ft. Black Stainless Steel Side-By-Side With Door-In-Door Refrigerator:
I love everything about this refrigerator. I just hope that when the 1 year warranty is up that it doesn't stop working or I start having major problems with it.
Bottom Line Yes, I would recommend this to a friend
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Issue after Issue
from Simpsonville, SC, United States
I bought this based on positive reviews. I wish I could say I have anything really positive to say. I've owned it for 6 months now and have had to call for service 3 times already. Once for a noisy compressor that was vibrating against something. Then the ice maker died and the entire freezer door had to be replaced. Then, just a month after the new door was installed it started making loud knocking sounds from inside the freezer door. Now a 3rd service ticket has been opened. The ice marker is very slow and the bin is tiny. We run out of ice almost every day. The quick access door is a nice feature, but there's a small door inside that allows access from behind. No issue with that, but there have been numerous times where that small plastic door pops open when you open the main door. As you're pulling the door open, the small one catches on the frame and feels like it about to snap the door off. I will say that this thing was great for about 3 weeks. When it works right, it is super quiet.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
from Louisville, KY, United States
I am happy with everything but the water and ice. They taste like plastic. I have dumped 4 bins of ice and numerous gallons of water and no help.
from Birmingham, AL, United States
Love the Black Stainless and the function of this Fridge.
(0 of 2 customers found this review helpful)
from Concord, NC
After 26 years with the same refrigerator, we bought a product for the door in the door feature. It made so many noises we returned it after two months and bought the LG door in the door refrigerator. This is one great appliance. After plugging it in, it was at temp in less than one hour. The doors close quietly and securely. The door in the door feature is smaller but much more roomier with shields inside to keep from losing the temperature inside. Great thinking! The ice maker / dispenser was the clincher for my wife. The LG dispenses ice much quicker and much more quietly. This is one great product! I'm sold on LG products.
(0 of 1 customers found this review helpful)
from Bensenville, IL, United States
Went to store to shop and seen this Door in Door and fell in love with it .The best idea ever!
Gets the job done
By Security Monk
from Plainfield, IL, United States
I have had this refrigerator over a year now. Work great.
Tons of Room for a Refrigeator of the Size
from Sterling Heights, MI, United States
We weren't ready for a new fridge. Needed this because the other broke down...and never turn back!
The exterior door
from Amboy, WA, United States
I love the look the quality. The exterior door so you don't have to open the whole ref. side
died at 7 yrs
from Oakland, CA, United States
i loved everything about , then it died after 7 yrs , and there are no parts to repair it
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