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Average Customer Reviews
Energy Star Rated - No
Materials And Finish
(based on 186 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I...Read complete review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I can't believe how much room I have. Yes, the ice maker only makes a few cubes at a time, but after one day, the ice maker was full, so I see this as a non-issue completely. Also, that's why they built in the Ice Plus feature which makes ice super fast. Just remember to turn it off - it's a nice feature! Our unit starting making ice after only about 4 hours. The freezer is super cold and again, has a ton of room. We have the temperature set to the third line on each side and it is at a perfect temp. The operation of the whole unit is very quiet. The design and styling are very sleek. I am not finding the stainless all that hard to clean. Here's a little trick - use microfiber cleaning cloths and a little glass cleaner and you won't get streaks! The only little complaint I have, although it isn't a major deal is that the light from the light bulb in the fridge side doesn't reach all the way towards the bottom, so it is a little bit dim at the bottom. But again, it really is not a huge deal. We looked at the french door fridges too and I was not impressed with them to warrant the additional almost $1000 in price (the bottom freezer bins looked like a place to dump stuff and I could see it getting very disorganized over time). I like the tidiness of freezer shelves in a side-by-side model. The outside controls on this fridge are very nice and easy to use. The handles are made out of the titanium, so they do not show fingerprints at all and are easy to clean. All around this is a terrific fridge for a great price and I would highly recommend it to anyone!
Most Liked Negative Review
AVOID this fridge due to four major design flaws
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be...Read complete review
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be aware of: 1) Ice maker is absolute junk and suffers from a fatal design flaw. Basically, water fills a plastic tray and then "twists" itself to drop the ice. This causes the ice tray to contort over time, at which point water will start spilling all over the inside of your freezer. We had a tech come out and replace the ice maker and it still did the exact same thing. He said it was a major design flaw that many people experience. 2) As many others have noted, the "ICE TYPE" design is totally confusing to any guests you have over. It's not at all intuitive when you walk up to the fridge that you need to press "ICE TYPE" if you simply want to get a glass of water. Seriously? Who thought that was a good idea. 3) Even on the "cube" setting, small bits of ice will spray out of the ice cute and all over your floor, every single time you press the level for ice. This is another design flaw and just read the reviews to see how many other people experience the same thing. 4) As others have mentioned, the internal LED lighting is energy efficient, but makes for VERY dim lighting. This is even worse if you plan to use the top shelf of the refrigerator. In sum, we REALLY wanted to like this fridge, but we simply cannot recommend it based on these four major design flaws. AVOID this refrigerator if these things would bother you as they do us. We really regret our purchase.
Reviewed by 186 customers
Displaying reviews 1-10
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from Sarasota, FL, United States
Comments about LG 26 Cu. Ft. Black Stainless Steel Side-By-Side With Door-In-Door Refrigerator:
Granted I have only had this unit for 6 weeks, but I drooled over it for years! So if I am already writing a not so happy review, well I guess that says something. First I have already had it replaced once. After 2 weeks. It motor (not the ice maker) is very,very noisy. I have a 2900 sq ft house and can hear it across the house in my bedroom during the day. Nights are even worse. My dishwasher is quieter! I had to remove the bottom shelf as I could not put a soda bottle, wine bottle or container of milk down there. So now I am down to 3 shelves. I guess you could use the 3 inches between the 3rd and 4th shelve for pizza. The door in door is quite lovely. I use it a lot. However, it makes the interior shelves in the door almost impossible to get to. Also you can't just swing it shut, you must push on it to latch. Several times I have walked back into the kitchen and realized I had not done this and it is still ajar. The ice maker holds a very small amount of ice. Not even enough to get you through a dinner party. And it makes ice very slowly. Also don't let the quick ice feature fool you. I did not stand there and time it, but I did send my neighbor home to bring over ice. Just a tad embarrassing as I'm showing off my new refrigerator! The lighting is great, especially if you are on a diet and are trying to sneak a midnight snack, as it will blind you for a good 15 minutes, during which time you will come to your senses and go back to bed. But I have to say it looks really sharp! So I am back out looking at other refrigerators. Not easy as I bought the whole black stainless package of four. By the way it does not give you a choice of refusing a sweepstakes ticket. You have to accept it to add a review.
Bottom Line No, I would not recommend this to a friend
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This seems to be a great ...
By Steve Riggs
from North Carolina
This seems to be a great refrigerator so far. You have to make sure the door is closed or condensation builds up quickly. When this item is delivered make sure you physically run your hand on the surface of the refrigerator to check for dings dents or damage. You may not notice
Bottom Line Yes, I would recommend this to a friend
from Wareham, MA
We purchased the refrigerator a couple of months ago and absolutely love it.
Almost perfect score
from Eagle Point, OR, United States
The fridge and freezer work great. The only issues I have is you can't make the light stay on the ice maker. And when you select cubed ice, It still crushes it. Other then that great product!
love the door in door
By Happy Kathy
from Stockton, Ca.
I've had this for 3 months and it's great. Door in Door is perfect for soda,milk and condements!! Love it
from South Haven
The compressor runs all the time and is very loud. It has a constant loud hum.
Love the door-in-door feature!
from Phoenix, AZ, United States
The door-in-door feature in the refrigerator is awesome. Capacity is good, and it seems to run really well. The only down-side is that the water dispenser is not intuitive. It sprays out and down instead of just down. So the first time anyone uses it, they tend to spray water on the floor. Not a huge deal but could have been designed better.
Love the door in door
from Virginia Beach, VA, United States
I have had this fridge for about a year and love it! Had issue with ice maker at first, but come to find out it was just not plugged in when it was installed.
By Busy Bee
from Pamdale. California
I love this refrigerator. It is spacious and I like the door in door feature. However, this door doesn't close well. It seems to me that I have to make sure that I have to push it in. Is there any recall about this problem?
Love the Door In Door
By Michae B
from Annapolis, MD, United States
We have been using this model for about a month now and love the features. The door in door eliminates about 75% of total door openings for our family, saving energy. Our old fridge was the same cubic feet of storage, yet this seems to have more room both in the fridge and freezer. We also noticed a reduction in noise when the compressor runs, lower volume and a more tolerable sound. We also have grown to appreciate the door alarm. All things considered, we are very pleased and have only 2 minor complaints. The door alarm is not on the "Door in Door" and as with every fridge we wish there was more flexibility in shelf adjustment ( even though this fridge is pretyy flexible).
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