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Average Customer Reviews
Energy Star Rated - Yes
(based on 166 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
To be honest, I was not happy that I had to invest in a new air conditioner alreadym, since I am on a single income, live alone, and I had just purchased one...Read complete review
To be honest, I was not happy that I had to invest in a new air conditioner alreadym, since I am on a single income, live alone, and I had just purchased one (a different brand) in July of 2012.....same physical size, same BTUs, almost identical front panel design to this Frigidaire. It was used for about a month that first year, then for about 4 to 5 months as needed in 2013, 2014, and 2015, but in about late August last year, it stopped blowing cold air. It still ran, in fact, I could still hear the compressor kick on, but the air was not cold. I toughed out the rest of the season without air, then knew I had to get it fixed or, hopefully, some sort of partial 'refund' on a new replacement unit. Long story short, I probably spent a total of an hour and a half to 2 hours making phone calls, being transferred, getting transferred back to the automated answerer, transferred again, given a different number to call, (only to hear the exact same automated answerer), etc., until I finally decided to give up and go buy a new one, and a different brand. I got on the internet and searched 15,000 BTU air conditioners, read all the reviews, and decided on the Frigidaire, due to the high ratings and reviews. I called a place that carried this brand and wasn't more than a 45 minute drive for me, but they said they didn't have one in stock, and the closest store that did was almost a 3 hour drive away (I live in a small town in eastern Iowa, and would have had to drive quite a way south and east into Illinois). So, I asked if they had a 12,000 BTU in stock and they did. I took off work one afternoon and drove there, bought it, brought it home and installed it in my window, following the instruction book, and have been very pleased so far with the performance. I love the 'Econ' choice, but today and for the next 3 or 4 days, we are in a heat warning (temps in the 90s with heat indices reaching as high as 110 to 115), so I am ecstatic that I have this air conditioner and that it works so well! I would definitely recommend the Frigidaire brand to anyone; quality matters!
Most Liked Negative Review
Aready Having Problems
I have had the A/C for just over a month and it already has a problem. The sensor or switch that tells it to turn on when the Temp gets to high stopped...Read complete review
I have had the A/C for just over a month and it already has a problem. The sensor or switch that tells it to turn on when the Temp gets to high stopped working after about 2-weeks. The only way it will turn on automatically is when using the remote's temp control feature. I let the temp get 10 degrees above the setting on the unit and it still will not turn on when using the units setting. I should note that it does turn off when using the unit setting it just won't turn back on. This is while it is set on the Econ mode. The unit does cool well and is fairly quiet.
Reviewed by 166 customers
Displaying reviews 1-10
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I am pleased with my new ...
By carol c
from Bradenton, FL, United States
Comments about Frigidaire 12,000 BTU 12.0 EER 115V Window Air Conditioner:
I am pleased with my new a/c. it is a nice unit with many features. good value for the price.
Bottom Line Yes, I would recommend this to a friend
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from Oklahoma City, OK, United States
First one I bought did not work after 2 weeks.. this one is doing well so far..
I was too hot and had to buy this appliance
from PA, United States
I bought this during hot weather and am really glad I did.
By Kim M
from Talala, OK, United States
This little ac unit works well, runs quietly, and is energy efficient. It did stop cooling after 2 years, but Frigidaire customer service were great to work with and they replaced it. New one working great.
Thermostat seems off
from New York, NY, United States
Bought this to replace an old window unit, but I think the thermostat/temperature sensing apparatus is off slightly. When we set it to "auto cool" to save energy it almost never cycles on. Frustrating since we'd prefer to use it in this way vs. have it on all the time. Not a terrible unit but would prefer to have bought something else.
Bottom Line No, I would not recommend this to a friend
Everything is as advertised
from Atlanta, GA, United States
Bought it this summer,and put it in the room above the garage. It cooled to the temperature it was set to, cut off when it was supposed to, and has exceeded expectations of such a reasonably priced appliance.
Very energy efficient
By The Nonny
from Tonawanda, NY, United States
I bought this in July, because my old one stopped working. This one is so much better at cooling the areas I needed it to.
Had the AC for about 6 months now. Works great and cools well. Love the air temperature display on the remote control. Would buy again.
I bought this in August, ...
from Long Island NY
I bought this in August, the first new air conditioner in many years. It is easy to use, relatively quiet and energy efficient.
It's running a lot and ...
from Oklahoma City, Ok.
It's running a lot and not cooling well. I am not happy with this air conditioner.
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