Average Customer Reviews
(based on 206 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We bought the washer a month ago and its been great! Our clothes are coming out much cleaner and still smell great after a week. We purchased this model as we needed the ability...Read complete review
We bought the washer a month ago and its been great! Our clothes are coming out much cleaner and still smell great after a week. We purchased this model as we needed the ability to reverse the machine doors because of how our laundry room is set up. We bought the matching dryer and that was working fine until yesterday. We think the motor seized on it as it will turn on but it will not start to tumble any longer. Will find out for sure later this week. We were extremely happy with this purchase before that happened. Probably just got the one defective one out of the bunch as we haven't heard of many other customers having this issue.
Most Liked Negative Review
On my 2nd washer in 2 months
I am now on my 2nd washer as I had problems beginning with my second load of clothes. I was told it was the drain pump. It was so loud, it was making...Read complete review
I am now on my 2nd washer as I had problems beginning with my second load of clothes. I was told it was the drain pump. It was so loud, it was making a grinding noise throughout the wash cycle. I had always owed front load washers but not this brand and the drain pump was not an issue in their washer. I also had an issue with the washer dancing around the floor when I would do a load of towels. The pump was replaced and the noise continued, so the washer was replaced with a new one. I have only had this new one for less than one week. So far so good, and this one seems very quiet and no dancing around yet. I hope I had a lemon and I can update later and add more stars. Also I find the darker turquoise harder to read without reaching for my glasses-wish they didn't use a dark color on the panel with the dial. Very hard to read.
Reviewed by 206 customers
Displaying reviews 1-10
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Cleans well, & lots of features
from Carmel, IN, United States
Comments about Electrolux Island White Gas Steam Dryer:
We bought this a little over 2 months ago after a lot of research. We had never had a front load washer before, and I had heard so many bad things about front loaders, but our old washer died, and for our laundry space, a front loader is really our best option. What I found in my research is that Electrolux really has quality appliances that get the job done. And through reading different consumer ratings/reviews, as well as anecdotal information from people I know, we decided that if we were going to get a front loader, we were going to spend the extra money to get one that would actually do a good job. So far I am very pleased with this washer. It has taken a little getting used to the longer washing cycles than what my old top loader had, but so far it has ever done well cleaning my baby's cloth diapers. There are lots of options to customize each wash cycle for optimum cleaning, and the 18 minute cycle is great for when I have something that isnt' too dirty, but just needs a fast washing. Plus, hands down they have one of the best warranties on the market.
Bottom Line Yes, I would recommend this to a friend
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from Fort Wayne, IN, United States
Bought these to replace a 23 yr old washer and 20 year old dryer--love my Electrolux--glad we got the pedestals--easier on my back. The look is great also--great incentive to update my laundry room.
Very noisy washer
from Belmont, NY, United States
This machine seems to clean the clothes but compared to my previous Whirlpool, it is very loud. The fabric softener frequently does not dispense in the rinse cycle, so it's left in the tray until the next load.
Bottom Line No, I would not recommend this to a friend
Water doesn't drain
from Massachusetts, United States
Water level at the top of the tray after every wash. Service techs tried a new tray and adjusted the machine. Nothing has worked so far.
By Adriana C
from Diamond Bar, CA, United States
Really loving my new machine! It has all the features I like and it's very quite.
Quiet, great capacity and a wonderful product.
from Oregon, United States
Quiet, double plus our previous capacity, great features and a wonderful product.
from Michigan, United States
Wasn't going to replace my old washer with front loader, but this one is the best!
from Chicago suburbs
Very happy with my purchase. I would recommend to a friend
from San Angelo, TX, United States
I bought this a few months ago thinking it be quiet , fast . It is not it makes weird noises starting , does have a fast cycle I like that
We got 2 lemons.
from Johnstown, CO, United States
We bought a new washer and dryer based on reviews and have had nothing but problems. The washer vibrates and walks so bad that I have to move it back into place after every load. The dryer has made noise and vibrates very bad, they have sent 3 different companies to work on it and have replaced every moving part at least once and now they are replacing the drum and rollers for a second time.
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