Average Customer Reviews
(based on 44 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Inovative Microwave
I have been learning this new microwave that "grills" and microwaves! Love the dark interior and it has so much more space. The design is clean with all functions at the...Read complete review
I have been learning this new microwave that "grills" and microwaves! Love the dark interior and it has so much more space. The design is clean with all functions at the lower end of the appliance rather than the right side. I like all of the functions listed in a straight row. It is so much easier to find the one needed. More information is listed inside on the right side. So many functions that I can say this is not an ordinary microwave! It has great power which is important to get food done quickly. I can see many year of use with this product. I wish it had come with a manual as there is so much to learn so it can be used to the fullest extent. I had to search the internet to find out what each function and combination of functions worked. It should be included. I have many functions to check out but so far I am very pleased with how well it works and how nice it looks.
Most Liked Negative Review
What is advertised is not what you get
Samsung advertised the unit with 2 lights under the unit, but what we received was a unit with one light that is no stronger than a child's night light. Fit and finish is poor...Read complete review
Samsung advertised the unit with 2 lights under the unit, but what we received was a unit with one light that is no stronger than a child's night light. Fit and finish is poor as well, with multiple dents visible in bright light. The keypad is difficult to use - not touch sensitive. We did ask Best Buy for a replacement but that unit was just as bad. By the way, the display unit at the store had 2 lights, but was built earlier in 2016, ours comes with only 1light as mentioned above, and the filter does not pop out like at the store either. Looking at their lesser models, this unit is now built like them, and not the better appointed model as they advertise. And the one light does not shine down, but is set to shine towards the back of the below stove. Overall we're very disappointed with Samsung.
Reviewed by 44 customers
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Great purchase and price
Comments about Samsung Stainless Steel Over-The-Range Microwave:
We just installed the microwave. It is lovely and smart looking. We did some testing and it is working great. I will really enjoy the grill.
Bottom Line Yes, I would recommend this to a friend
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Touch Screen Panel on This Product
Is great, however there is a miscommunication between the panel and touch screen which makes the microwave randomly and frequently start beeping, as if something was left in the microwave and is done cooking. However, nothing is in there and we didn't use it recently. The message says to either press start or ok, with 7 seconds left. We have had it serviced once, and it seemed to be fixed and is now doing it again. Other than that, it is great!
While we like the microwave so far (just installed yesterday) the instruction manual was a joke. This is by far the most sophisticated microwave we have ever had and the instructions that came with it barely told us how to turn it on. I cannot believe these were the only instructions a manufacturer would give with a product that has so many features.
from Brockton, MA
Very happy with it so far. I would suggest two improvements. The door is too big. Wouldn't it be nice if a manufacturer made one with reversible doors? Also, owners manual is very poor. Very little info on how to operate. Trying to save a tree, I guess.
from Naples, FL, USA
I love the look. The microwave itself is nothing special but it goes great in the new kitchen
Nice! and the Grill work's great
from Bronx ny
The Grill is the best part and microwave at the same time is a plus
So Far So Good !!
from Northern Il.
We purchased this unit at the end of December. I just finished installing it. Very easy if you have some basic handyman skills and tools. I love the looks of the Black Stainless Steel. Touch keys are very nice and work well with a lite touch. I have not had the opportunity to try the Grilling feature. Con. - The instruction manual is a joke!! lacks any real information on really how to use all of the features or suggested cooking tips. Even set up leaves a bit to be desired. They could have provided a much nicer pamphlet instead of the 4 page news paper.
We love the features.
from Oregon, USA
Being able to brown food is a huge plus. This microwave cooks food faster than any microwave we have owned.
(0 of 1 customers found this review helpful)
from Pleasanthe Valley, NY
The samsung over the range microwave with the grilling feature works really great, easy to install yourself if you are handy. The price was outstanding for the features and quality. Would definatly recommend to all who are in the market for a well-built microwave.
I have purchased many Samsung products, from Home Theater to Kitchen appliances. I DO NOT RECOMMEND THIS MICROWAVE TO ANYONE. The display malfunctions regularly. The glass turntable does not stay in place.
Bottom Line No, I would not recommend this to a friend
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