Average Customer Reviews
(based on 49 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Inovative Microwave
I have been learning this new microwave that "grills" and microwaves! Love the dark interior and it has so much more space. The design is clean with all functions at the...Read complete review
I have been learning this new microwave that "grills" and microwaves! Love the dark interior and it has so much more space. The design is clean with all functions at the lower end of the appliance rather than the right side. I like all of the functions listed in a straight row. It is so much easier to find the one needed. More information is listed inside on the right side. So many functions that I can say this is not an ordinary microwave! It has great power which is important to get food done quickly. I can see many year of use with this product. I wish it had come with a manual as there is so much to learn so it can be used to the fullest extent. I had to search the internet to find out what each function and combination of functions worked. It should be included. I have many functions to check out but so far I am very pleased with how well it works and how nice it looks.
Most Liked Negative Review
What is advertised is not what you get
Samsung advertised the unit with 2 lights under the unit, but what we received was a unit with one light that is no stronger than a child's night light. Fit and finish is poor...Read complete review
Samsung advertised the unit with 2 lights under the unit, but what we received was a unit with one light that is no stronger than a child's night light. Fit and finish is poor as well, with multiple dents visible in bright light. The keypad is difficult to use - not touch sensitive. We did ask Best Buy for a replacement but that unit was just as bad. By the way, the display unit at the store had 2 lights, but was built earlier in 2016, ours comes with only 1light as mentioned above, and the filter does not pop out like at the store either. Looking at their lesser models, this unit is now built like them, and not the better appointed model as they advertise. And the one light does not shine down, but is set to shine towards the back of the below stove. Overall we're very disappointed with Samsung.
Reviewed by 49 customers
Displaying reviews 1-10
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This microwave has great features
from Ririe, ID, USA
Comments about Samsung Stainless Steel Over-The-Range Microwave:
This is a beautiful appliance with some cool features. You can grill with it like a toaster oven as well as microwave at the same time.
Bottom Line Yes, I would recommend this to a friend
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I love the grilling function in this microwave; awesome looks!
SO MUCH MORE than just a microwave!
from Beautiful upstate New York
Just had this installed. While we are still in the process of discovering & learning the "what & how's" of this new microwave, I am already more than impressed! Really excited to find out just how much cooking can really be done in it. WOW - what a product this appears to be!
(1 of 1 customers found this review helpful)
Bought it for the power grill feature and large size.
from St. Cloud
Very easily installed. The templates worked well and the bracket made it easy for me to install in a very short period of time. There was a rather loud clicking sound that happens when you turn on the vent or light. I thought it sounded like a relay or servo on the verge of failing. I got a replacement via warranty, installed it and tested the buttons and got the same sound so I guess it is probably a normal sound although most microwaves give a simple electronic beep rather then a mechanical rattle. My only complaint is that the manual is a single page and not very detailed. The buttons are very easy to figure out and there are a lot of features but it would have been nice to actually get some guidance on how to use the power grill + microwave combination. Samsung has published a handful of youtube videos that give some help.
from Virginia Beach
Bought this to go with the Flex Duo range and absolutely love it. Very easy to install. It is hard to list all the wonderful features, but the one we love best is the plain old heating function of it. It is amazing how evenly the microwave cooks everything! The Power Grill is also a wonderful function as it acts like a broiler. I know it seems like the oven can do that, but the ease of using the microwave and how the food rotates as it broils, you don't have to worry about rotating the food in the oven. The only drawback would have to be that it only has one light, but it is bright enough and spreads light evenly. You won't be disappointed with this product.
Great purchase and price
We just installed the microwave. It is lovely and smart looking. We did some testing and it is working great. I will really enjoy the grill.
Touch Screen Panel on This Product
Is great, however there is a miscommunication between the panel and touch screen which makes the microwave randomly and frequently start beeping, as if something was left in the microwave and is done cooking. However, nothing is in there and we didn't use it recently. The message says to either press start or ok, with 7 seconds left. We have had it serviced once, and it seemed to be fixed and is now doing it again. Other than that, it is great!
While we like the microwave so far (just installed yesterday) the instruction manual was a joke. This is by far the most sophisticated microwave we have ever had and the instructions that came with it barely told us how to turn it on. I cannot believe these were the only instructions a manufacturer would give with a product that has so many features.
from Brockton, MA
Very happy with it so far. I would suggest two improvements. The door is too big. Wouldn't it be nice if a manufacturer made one with reversible doors? Also, owners manual is very poor. Very little info on how to operate. Trying to save a tree, I guess.
from Naples, FL, USA
I love the look. The microwave itself is nothing special but it goes great in the new kitchen
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